Disability Insurance Company Reviews & Ratings

Read real client ratings and reviews of disability insurance companies. Share your experience to help keep disability insurance companies honest.

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Reliance Standard

Seeking relief against Reliance Standard through the Insurance Fair Conduct Act.

Reviewed by Sick and Tired in Seattle on August 23rd 2015   Verified Policyholder
Reliance Standard pays my long term disability claim. Every month I have to battle with Matrix, the policy administrator, and fight to get my monthly income, but neither t...
Reply
Sent on August 23rd 2015 by Attorney Stephen Jessup
Sick and Tired, if your policy is governed be ERISA then your state law actions could be pre-empted. Additionally, if this policy was through your employer the named polic...
New York Life

I don’t know if I'm more upset about being denied or being denied without being told

Reviewed by R.T. on August 19th 2015   Verified Policyholder
Diagnosed with breast cancer (stage 3, triple negative) March 2013, I initially went on STD then moved to LTD in September of that same year. In April 2014, I went back to...
Reply
Sent on August 19th 2015 by Attorney Gregory Dell
R.T., unfortunately, you are not alone with how you were treated. Quite often there is no warning at all when someone’s benefit is cut off. Please feel free to contact o...
New York Life

I take 9+ prescriptions every day but New York Life still denied me

Reviewed by R. Crystal Frasier on August 17th 2015   Verified Policyholder
I have been on New York Life long-term disability for 10 years after 4 spinal surgeries, a stroke, complicated with hypoxemic respiratory failure and chronic pain syndrome...
Reply
Sent on August 17th 2015 by Attorney Stephen Jessup

Crystal, that is almost unheard of after such a lengthy claims history. Please contact our office to discuss appealing this denial.

Reliance Standard

Major financial suffering because Reliance Standard wrongfully denied my disability benefits.

Reviewed by Choyce7 on August 16th 2015   Verified Policyholder
Well here we go again….In April of 2015, Reliance denied my benefits again. This is the second time that they have done this to me. I was disabled in January of 2010. I ...
Reply
Sent on August 16th 2015 by Attorney Stephen Jessup
Choyce, attorney’s fees are only applicable if you prevail at trial, and even then it is only upon motion for same and at the discretion of the judge. Unfortunately, win...
Reliance Standard

My partner and I have been continuously harrassed by Reliance Standard for paperwork, and now want to pursue a lump sum for undue stress.

Reviewed by G in AZ on August 12th 2015   Verified Policyholder
My partner was diagnosed with late stage AIDS in Sept 2009, he received SSDI within 6 weeks of applying for it. He was also on LTD with Reliance Standard. The plan his emp...
Reply
Sent on August 12th 2015 by Attorney Stephen Jessup
G, prior to the filing of any lawsuit he will have to satisfy the administrative appeal process required by ERISA. Unfortunately, your partner will have no legal recourse ...
Lincoln Financial

My work place has put me in a tough spot with Lincoln Financial.

Reviewed by Barry on August 12th 2015   Verified Policyholder
I have been approved for LTD from Lincoln. My work place will not allow you to work without a 100% bill of health. No light duty, no lifting exemptions. I will never recei...
Reply
Sent on August 12th 2015 by Attorney Stephen Jessup
Barry, unfortunately there is no way to give you an answer that can give you definite peace of mind. If your employer’s policy contains a 24 month own occupation definit...
Hartford

Hartford takes advantage of disabled people. My experience has been exhausting.

Reviewed by Linda Yellin on August 11th 2015   Verified Policyholder
My experience with The Hartford has been exhausting and frustrating. The Hartford selectively chooses what to emphasize and what to ignore to benefit themselves as they de...
Reply
Sent on August 11th 2015 by Attorney Stephen Jessup
Linda, have you already submitted an appeal of Hartford’s denial? Please feel free to contact our office to discuss your rights under ERISA and how we can assist you in ...
Lincoln Financial

Lincoln Financial disregarded my wife's dopctor's diagnosis and denied her STD claim.

Reviewed by Michael on August 6th 2015   Verified Policyholder
Is there no Federal governing body for the insurance industry? What is the Federal government doing to make this situation better? My wife was just dropped from her STD by...
Reply
Sent on August 6th 2015 by Attorney Stephen Jessup
Michael, your wife should be entitled to an administrative appeal of the denial of benefits. If she has not already filed same please feel free to contact our office to di...
Principal

I am so tired of fighting for the benefits that I deserve based on the policy I paid for.

Reviewed by Erika on August 6th 2015   Verified Policyholder
I have a short and long term disability policy with Principal through my employer. After the birth of my son, I suffered from postpartum depression which prevented me from...
Reply
Sent on August 6th 2015 by Attorney Gregory Dell

Erika, as your claim history is detailed, please feel free to contact our office to discuss how we may be able to assist you with your voluntary appeal.

Mutual of Omaha

I would encourage anyone who has problems with Mutual of Omaha or United of Omaha to immediately contact an attorney.

Reviewed by Robbie Winder on July 24th 2015   Verified Policyholder
I would encourage anyone who has problems with Mutual of Omaha or United of Omaha to immediately contact an attorney. I want to talk about a specific situation in which I ...
New York Life

There's what I learned:

Reviewed by Vickie Young on July 13th 2015   Verified Policyholder
If you are on STD or LTD or trying to get either here are a couple things we learned: Save everything and get hard copies of every DR visit. Make sure you discuss your rea...
Reply
Sent on July 13th 2015 by Attorney Cesar Gavidia

Vickie, Thank you for sharing this very valuable information!

Reliance Standard

Reliance Standard has yet to give me the correct benefit amount, even after pointing it out to them myself.

Reviewed by LJ on July 9th 2015   Verified Policyholder
I’ll get straight to the point: After pointing our their miscalculations in my benefit amount, Reliance Standard agrees that they owe me money and a corrected W2 for my ...
Reply
Sent on July 9th 2015 by Attorney Stephen Jessup
LJ, I recommend you send a letter (that can be tracked and requires a signature) demanding information as to the amount of the underpayment and when you will expect to rec...
Unum

This is a very deceptive company…

Reviewed by Cherry on June 11th 2015   Verified Policyholder
I had taken out a policy that stated the representative stated to me if i got sick i was paid the value that i signed up for. I was diagnosed with congestive heart failure...
Reply
Sent on June 11th 2015 by Attorney Cesar Gavidia

Cherry, I am unsure as to the nature of the policy you took out. Please feel free to contact our office to discuss in detail.

Reliance Standard

Reliance Standard is trying to claim SSDI payments we never received as offset for my husband's LTD benefits.

Reviewed by Feeling Cheated on June 10th 2015   Verified Policyholder
My husband has been disabled for years and approved for LTD & SSDI. Which is great! We dont have the horror stories above however we have our own offset dillema. I underst...
Reply
Sent on June 10th 2015 by Attorney Stephen Jessup
Feeling Cheated, unfortunately the application of the offset provision for DSSDI is applicable regardless of the situation. Your situation is akin to a dependent child liv...
Prudential

Prudential continually harasses me and my family

Reviewed by GG on June 7th 2015   Verified Policyholder
I have been on LTD through Prudential for nine years due to a rare brain/spinal cord Disease. They continually harass me and my family with phone calls, paperwork, I have ...
Reply
Sent on June 7th 2015 by Attorney Stephen Jessup
GG, unfortunately you are not alone as it relates to ongoing claims review – especially when an insurance company knows there is some level of work functioning (no matte...
Lincoln Financial

I feel that this is age discrimination

Reviewed by Frank McDaniel on May 29th 2015   Verified Policyholder
I was told by Lincoln that since I am 73 years old that they will only pay long term disiablity for 12 months. I thought they would have to pay for two years. I also used ...
Reply
Sent on May 29th 2015 by Attorney Stephen Jessup
Frank, you will need to obtain a copy of your policy to determine the actual benefit period. Most policies drastically limit the time of payments after the age of 70....
Lincoln Financial

Despite overwhelming evidence to support my husband's claim, Lincoln Finacnial keeps prolonging a decision on his appeal.

Reviewed by Kris on May 26th 2015   Verified Policyholder
My husband worked in the oil-fields of ND, he came home 10 months ago with severe breathing problems- (he has had two neumothoraxes, collapsed lungs, also while working th...
Reply
Sent on May 26th 2015 by Attorney Stephen Jessup
Kris, the law does provide for one 45 day extension to render a decision on the appeal. Lincoln Financial typically only provides one level of appeal so in the event the c...
Aetna

My doctor checked the wrong box, so Aetna denied me and refuses to listen

Reviewed by Autumn on May 22nd 2015   Verified Policyholder
I had a needed hip surgery on 3/6/15 at Virginia Mason in Seattle and went on short term disability for 12 weeks based on my doctors recommendation. Aetna is the provider ...
Reply
Sent on May 22nd 2015 by Attorney Stephen Jessup
Autumn, please feel free to contact our office. Unfortunately, it is all too common that doctors check off the wrong box on a form and it allows an insurance carrier the a...
Lincoln Financial

Chronic pain patients should file a class action stuit against LFG

Reviewed by Frank G on May 20th 2015   Verified Policyholder
Is it possible for chronic pain patients, fibromyalgia patients, and intractable pain patients to band together and file a class action suit against Lincoln Life. Personal...
Reply
Sent on May 20th 2015 by Attorney Cesar Gavidia
Frank, unfortunately, it is the standard by which most insurance companies work and is the reason why 24 month limitations for certain pain conditions are common in polici...
Reliance Standard

Need advice on how to best deal with Reliance standard.

Reviewed by Connie L. on May 11th 2015   Verified Policyholder
Is anybody ever successful collecting benefits from Reliance? My husband drew STD for 6 months no problem. LTD is a different story. Received two checks but now they are r...
Reply
Sent on May 11th 2015 by Attorney Stephen Jessup
Connie, please feel free to have your husband contact our office to discuss his Reliance claim. Carriers often make the process of LTD much more difficult due to the fact ...