Hartford Ratings & Reviews

1.5 out of 5
Read 76 reviews
0%would recommend
5
0%
4
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3
1%
2
48%
1
50%
Timely Payments
1.9out of 5
Handling Claim
1.8out of 5
Customer Service
1.8out of 5
Dependable
1.8out of 5
Value
1.8out of 5
Showing 20 of  76 Reviews
Hartford

Total INCOMPETENCE!!!

Reviewed by Bryan on January 23rd 2026   Verified Policyholder | December 2025 date of disability
They don't answer or return calls... lack of communication... unorganized... takes 3-4 weeks after approval to recieve a check... they mail checks on a friday... mailed me...
Hartford

Frustrating

Reviewed by Annie on September 29th 2025   Verified Policyholder | September 2025 date of disability
I’ve dealt with the Hartford before for short term disability. I’m now dealing with them due to feign off work for surgery on foot. Nothing has changed with this compa...
Hartford

Ran me Around for Months

Reviewed by David on July 5th 2024   Verified Policyholder | January 2024 date of disability
Scammers. Immoral horrible people.
Reply
Sent on July 5th 2024 by Attorney Gregory Dell

David:

It’s horrible that Hartford did that to you.

Hartford

Truly Horrible and Immoral Company with No Customer Service

Reviewed by William M. on June 26th 2024   Verified Policyholder | June 2020 date of disability
My experiences with Hartford have been nothing short of cruel. They started off by claiming that having Glioblastoma, which has an expected life span of about fifteen mont...
Hartford

Sent my Direct Deposit to a Strangers Bank Acct

Reviewed by Brad on May 2nd 2024   Verified Policyholder | February 2024 date of disability
I went on short term disability and The Hartford put my direct deposit into someone else’s bank account. Somehow they messed up a number or two and they are refusing to ...
Hartford

Former Hartford employee has had life insurance and accidental death policy's revoked for one late premium payment

Reviewed by Becky H. THOMAS on February 12th 2024   Verified Policyholder | February 2024 date of disability
Dislike how they are constantly interrupting the lives of their disabled EE's whom are entitled to benefit which they paid into out of there pay check every pay period onl...
Reply
Sent on February 12th 2024 by Attorney Gregory Dell

Thank you for your review of Hartford and we appreciate you sharing.  It’s sad they don’t take care of their own employees.

Hartford

Bad Faith

Reviewed by Dustin G on October 12th 2023   Verified Policyholder | November 2020 date of disability
They kept asking my doctor for the same information that they did not need to process my claim. He kept sending in the same information, and they kept asking for it. My do...
Hartford

Denied by Hartford after 20 years of Payments

Reviewed by Mary on October 11th 2023   Verified Policyholder
Hello,I am a Multiple Sclerosis patient. I also have Lymph-edema, Asthma, Blood-clot problems, Bi-Polar 1 Depression, and Head & Neck Injuries. And now, due to MS, Spast...
Hartford

This company is a scam!

Reviewed by Hana K. on July 13th 2023   Verified Policyholder | December 2022 date of disability
The Hartford does not pay claims. The Hartford only collects premiums. The Hartford doesn’t care if you are terminally ill. I’ve been employed at my employer since 201...
Hartford

Hartford Stopped Payments

Reviewed by Fed up in PA on April 13th 2023   Verified Policyholder | January 2023 date of disability
Worst company ever. Their analysts will go against your treating provider every single time. Horrible experience, just horrible.
Hartford

Hartford never paid me

Reviewed by Nanette M. on April 26th 2020   Verified Policyholder
I went on disability March 25, 2019 until Dec. 23, 2019 from my job FedEx. The Hartford insurance company didn’t pay me my disability check after the end of July. I appe...
Reply
Sent on April 26th 2020 by Attorney Gregory Dell
Nanette, we are sorry to hear that your claim for benefits for the period of July through December was denied. Please feel free to contact us for a free consultation....
Hartford

Hartford rep felt so guilty over how the company treated me that she quit

Reviewed by Delton on April 8th 2020   Verified Policyholder
It’s been since 1998 but they really screwed me over big time and caused my family and I much distress ~ first they required me to go to a psychiatric doctor before they...
Reply
Sent on April 8th 2020 by Attorney Rachel Alters
Delton, I’m sorry to hear about the experience you had with Hartford. Unfortunately since your claim dates back to 1998 it would be too late to file suit as the statute ...
Hartford

Hartford ajuster won't return my calls. I might have to move back to California

Reviewed by Jesse on March 17th 2020   Verified Policyholder
I was awarded medical for life, for my back injuries at work by the court of Los Angeles in California years ago. I moved to Colorado two years ago and for the past few mo...
Hartford

Hartford keeps saying they haven’t gotten my paperwork

Reviewed by David C. on March 3rd 2020   Verified Policyholder
I have a short term disability claim through the Hartford through my job. I was approved to go back to work on March 9th. The Hartford keeps telling me they did not get my...
Reply
Sent on March 3rd 2020 by Attorney Stephen Jessup
David, I would recommend you try to get a fax confirmation from your doctor, or better yet secure the information needed from your doctor and send to them. I have seen a d...
Hartford

I'm going bankrupt after Hartford rejected all my medical tests/records

Reviewed by JNC on February 26th 2020   Verified Policyholder
In January, I collapsed in a cross walk while crossing the street. I sustained injuries to my left knee and spine and have been chronic testing to determine the cause of m...
Reply
Sent on February 26th 2020 by Attorney Jay Symonds
JNC: I suggest you contact our office and speak with one of the attorneys to address the specific questions you have regarding your situation as well as your options on ap...
Hartford

Hartford has denying claims down to an artform

Reviewed by Judy P. on February 26th 2020   Verified Policyholder
I have been denied by the Hartford for LTD through my company. I can already tell they have this down to an artform.
Reply
Sent on February 26th 2020 by Attorney Jay Symonds
Judy: If this is the first denial you have the right to file an appeal but the deadline is time sensitive. Unless you plan to file your own appeal, I suggest you contact o...
Hartford

Hartford Insurance Company is a bunch of unpassionate people

Reviewed by Daniel B. on February 15th 2020   Verified Policyholder
Why is the Hartford Insurance Company a bunch of unpassionate people?
Hartford

Lack of respect, consideration, compassion and professionalism

Reviewed by Talita on January 23rd 2020   Verified Policyholder
My complaint about The Hartford is about the lack of respect, consideration, compassion and professionalism that I have been suffering.On December 4th, 2019 I had a pa...
Hartford

I have 11 conditions, and Hartford is going to cut me off

Reviewed by Chris on January 8th 2020   Verified Policyholder
I live in Florida. I have been on LTD since 11/2016. I just got approved for Social Security in 11/2019. All of the overpayment was just sent to The Hartford. Now as I exp...
Hartford

Hartford dragging their feed on my STD

Reviewed by C.J. on July 1st 2019   Verified Policyholder
I’m speechless. When I Googled “The Hartford complaints” I didn’t expect to find SOOO many. The interesting thing is that I did find a website in my search results...
Reply
Sent on July 1st 2019 by Attorney Gregory Dell
C.J., Hartford can be very difficult to deal with and, as you can see, they upset many people! The laws governing your claim do allow them some time to render a decision o...

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Answered Questions by Our Lawyers
(82)
Showing 4 of  82 Answered Questions

Q: Workers comp settlement - will Hartford consider that an offset and stop benefits?

Answered on May 6th 2026 by Attorney Rachel Alters
A: Unfortunately, Hartford's group policy does take offsets for a lot of other income you receive. However, it's ...

Q: My records deleted from the system

Answered on May 6th 2026 by Attorney Rachel Alters
A: I can't imagine why Hartford would delete all of your records from the system. I would call again and ask for ...

Q: Lung Cancer, COPD, and LTD: What to Expect About Benefit Duration

Answered on February 4th 2026 by Attorney Gregory Dell
A: I am sorry to hear what you are going through. I do not believe that you need to be worried about the duration...

Q: LTD Denial United Healthcare - Hartford

Answered on September 5th 2025 by Attorney Cesar Gavidia
A: This is a complex issue and you should have your policy and denial letters reviewed by a disability insurance ...
Helpful Videos
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Disability Benefit Tips
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Does Hartford Pay Disability Insurance Claims?

At Dell Disability Lawyers, we get questions about Hartford long term disability policies on nearly a daily basis. As one of the biggest names in insurance, Hartford is a well-oiled machine when it comes to processing (and, sometimes, denying) disability claims. Learn more about what it's like to appeal Hartford's denial of your claim for long term disa...

How Does Hartford Long Term Disability Work?

The most common questions for a disability attorney involve understanding how disability coverage actually works. When it comes to The Hartford long-term disability insurance policies in particular, there are a lot of searches for that type of information. It’s a broad question, but one that we’re well-equipped to answer at disability insurance law firm Dell...

What Happens If My Hartford Short Term Disability Claim is Denied?

Understand your rights once your Hartford short term disability income claim has been denied. In this featured article and video gain insights into:Hartford DeadlinesAdministrative Appeal - What Is It?Administrative Appeal ProcessBenefits of Hiring A Disability Insurance AttorneyGREGORY DELL: Hi. I'm attorney Greg Dell, here with Stephen. A...

How Long Does a Hartford Short Term or Long Term Disability Claim Last?

Hartford disability income policy holders expect Hartford to pay their Short Term & Long-Term disability insurance benefits, if continuously disabled, until the policy holder’s social security retirement age. That isn’t always the case. In this video and article learn about:What is the length of your elimination period and the length of your be...
Our Resolved Cases
(387)
Showing 4 of  387 Our Resolved Cases

Hartford Denies Republic Services Truck Driver's Disability Benefits

Hartford terminated long-term disability benefits to a commercial driver who had survived two ventricular fibrillation cardiac arrests, lived with a permanently implanted defibrillator, and was federally barred from ever holding a CDL again. Hartford's stated reason was that the loss of his commercial driver's license, by itself, did not make him disabled.Ou...

SAP Employee With Neck Surgery Wins Hartford Disability Appeal

Hartford terminated nearly two years of approved long-term disability benefits for an SAP America Solution Advisor Expert in Michigan — using an internal paper review by a non-physician who never examined our client, and invoking the any occupation disability standard months before the policy permitted it.Our client spent close to three decades building on...

Nurse With Knee and Back Disorder Wins Hartford Disability Appeal

We represent a General Duty Nurse who was denied long term disability benefits as Hartford improperly determined that she was able to work her medium duty job on a full time basis. The medical and occupational documentation submitted with her appeal that we filed on her behalf, as well as the documentation and evidence previously submitted by her physicians, cle...

Executive Director with Meniere's Denied Long Term Disability Insurance Benefits By Hartford

Our client, came to us when he was unjustly denied his claim for LTD benefits by Aetna, now Hartford, asserting that his medical records did not demonstrate “a consistent inability to perform [his] sedentary occupation”.  Aetna abused its discretion in reaching this determination as its decision was not only wrong but arbitrary and capricious and was not based on a fu...
Disability Lawsuit Stories
(766)
Showing 4 of  766 Lawsuit Stories

Federal Court Overturns Aetna Denial Of Disability Benefits

In the recent case of Ferrin v. Aetna Life Ins. Co. a federal judge from the Northern District of Illinois determined that Aetna improperly terminated Ferrin’s claim for long term disability benefits and ordered Aetna to reinstate Ferrin’s claim and pay all past due benefits with interest. Prior to filing for long term disability Ferrin was an employee of Southwest Airlines. In 2008, while at work, she suf...

Hartford Admits to Improper Offset, Agrees to Reimburse 10 Years of Wrongfully Withheld Money

In August of 2019, the next of kin for a man currently incarcerated in Florida State Prison reached out to our firm as his relative had been denied receipt of continued long term disability benefits. As it turns out, the imprisoned individual had been receiving Long Term Disability (LTD) Insurance Benefits since October 7, 1994 from Aetna and later Hartford (as Hartford purchased Aetna’s Group Life and Disab...

Court Finds Video Surveillance Renders Claimant’s Self-Reporting Unreliable and Upholds Hartford’s Termination of LTD Benefits

In Cummings v. Hartford Life & Accident Ins. Co. (Hartford), Plaintiff was employed by the Free-Port McMoran Corporation (Plan) when he became disabled due to diagnoses of degenerative disc disease which caused him chronic debilitating pain and myofascial pain syndrome.Plaintiff was covered under his employer’s Group Long Term Disability Plan through Hartf...

Can Medical Records Created After the Eligibility Period Support a Claim for Disability Benefits?

In James s. Louis v. The Hartford Life and Accident Insurance Company (Hartford), Plaintiff was a Senior Principal Product Strategist with Oracle America Inc. (Oracle) when he was fired from his job effective October 13, 2017. Between May 2017 and the date of termination, Plaintiff worked only intermittently.Oracle provided its employees with a long term disability (LTD) benef...

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Five Ways We Help Get Your Disability Benefit Paid

5 Ways We Help Get Your Benefits Paid

Get Your Disability Application Approved

Our goal is to get your application for disability insurance benefits approved. Applying for disability insurance benefits can be a difficult process and the information you provide is critical. Most disability insurance companies look at your application in hopes of finding a reason to deny your claim. Your disability company will ask you to complete numerous forms, interview you, request lots of information, speak with your doctors and possibly request to have you examined by their hired gun doctor.

Through our experience of having helped thousands of disability insurance claimants, our disability insurance lawyers will guide you through the entire application process and give you the best chance to get your disability claim approved the first time.

Submit A Strong Appeal Package

If your disability insurance benefits have been wrongfully denied, then our disability insurance lawyers know exactly what it takes to get your disability claim approved. You only get once chance to submit an Appeal, therefore every piece of evidence that will support your disability claim must be included. The goal is to win your disability benefits at the Appeal level, but while preparing your Appeal you must consider how a federal judge will review your disability claim if your benefit denial is upheld.

Preparing a strong disability appeal package is an art that requires you to understand how the courts interpret your disability policy language, ERISA regulations / laws, and how to strategically present evidence in support of your definition of disability. We encourage you to contact any of our long-term disability attorneys for a free immediate review of your disability denial.

Sue Your Disability Company

98% of the disability insurance lawsuits filed by our law firm have resulted in either the payment of benefits or a lump-sum settlement agreement. Our disability insurance attorneys have filed ERISA governed and private policy long term disability insurance lawsuits against every major disability insurance company in state and federal courts nationwide and we love fighting for the little guy against the multi-billion dollar insurance company giants.

We have recovered hundreds of millions of dollars for our clients and we would like the opportunity to provide you with a free review of your disability benefit denial. There are many complex factors in a disability benefit lawsuit and the legal battle to win long term disability benefits can be fierce.

Prevent A Disability Benefit Denial

Approval of long-term disability is a continuous process as every disability insurance company will evaluate your eligibility for benefits on a monthly basis. You can never let your guard down and assume that your disability company will continue to pay your benefits for as long as you think you need them.

Our disability insurance law firm offers a reasonable flat fee monthly claim handling service in which we handle every aspect of your long-term disability claim and do whatever it takes to make sure you are paid every month.

Negotiate a Lump-Sum Settlement

Let's discuss if a lump-sum settlement or buyout of your disability insurance claim is both available and makes financial sense for you. Our disability insurance lawyers have negotiated more than five-hundred million dollars in disability insurance buyouts and we know how to get you a maximum settlement. A disability insurance company is not required to offer a buyout and not every disability company offers them.

Questions About Hiring Us

Who are Dell Disability Lawyers?

We are disability insurance attorneys that know how to get your short or long term disability benefits paid. As a nationwide law firm we have helped thousands of disability insurance claimants throughout the United States to collect hundreds of millions of dollars of disability insurance benefits from every major disability insurance company.

Our attorneys have been able to either get our clients paid monthly disability benefits or obtain a one-time lump-sum settlement in more than 98% of our cases. Our disability insurance lawyers have seen it all when it comes to disability insurance claims and we know exactly what it takes for your disability claim to be approved.

We offer disability insurance attorney representation nationwide and we welcome you to contact any of our LTD lawyers for a free immediate review of your disability claim. We also invite you to visit and subscribe to our YouTube channel where we have more than 900 videos and regularly provide tips to help protect your disability benefits.

Who do you help?

Our disability insurance attorneys help individuals that have either purchased a long term disability insurance policy from an insurance company or obtained short or long term disability insurance coverage as a benefit from their employer. We have helped individuals in almost every type of occupation with monthly disability benefit payments ranging from $1,500 to $50,000.

Our clients include all types of employees ranging from retail associates, sales representatives, government employees, police officers, teachers, janitors, nurses, pilots, truck drivers, financial advisors, doctors, dentists, veterinarians, lawyers, consultants, IT professionals, engineers, professional athletes, business owners, and high level executives.

A strong understanding and presentation of the duties of your occupation is essential for securing disability insurance benefits.

Do you work in my state?

Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability insurance lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.

What are your fees?

Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.

The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.

In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.

Do I have to come to your office to work with your law firm?

No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via phone, email, fax, or video conferencing sessions. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.

How can I contact you?

When you call us during normal business hours you will immediately speak with a disability insurance attorney. We can be reached at 800-698-9159 or by email. Lawyers and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.

Let's discuss your disability insurance claim

Call 800-698-9159 now to speak with one of our disability insurance lawyers or email one of our attorneys for an immediate response.

Five Ways We Help Get Your Disability Benefit Paid

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