Hartford Ratings & Reviews

1.6 out of 5
Read 67 reviews
0%would recommend
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55%
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Timely Payments
2.0out of 5
Handling Claim
1.9out of 5
Customer Service
1.9out of 5
Dependable
1.9out of 5
Value
2.0out of 5
Showing 20 of 67 Reviews
Hartford

Hartford Stopped Payments

Reviewed by Fed up in PA on April 13th 2023   Verified Policyholder | January 2023 date of disability
Worst company ever. Their analysts will go against your treating provider every single time. Horrible experience, just horrible.
Hartford

Hartford never paid me

Reviewed by Nanette M. on April 26th 2020   Verified Policyholder
I went on disability March 25, 2019 until Dec. 23, 2019 from my job FedEx. The Hartford insurance company didn’t pay me my disability check after the end of July. I appe... read more >
Reply
Sent on April 26th 2020 by Attorney Gregory Dell

Nanette, we are sorry to hear that your claim for benefits for the period of July through December was denied. Please feel free to contact us for a free consultation.read more >

Hartford

Hartford rep felt so guilty over how the company treated me that she quit

Reviewed by Delton on April 8th 2020   Verified Policyholder
It’s been since 1998 but they really screwed me over big time and caused my family and I much distress ~ first they required me to go to a psychiatric doctor before they... read more >
Reply
Sent on April 8th 2020 by Attorney Rachel Alters

Delton, I’m sorry to hear about the experience you had with Hartford. Unfortunately since your claim dates back to 1998 it would be too late to file suit as the statu... read more >

Hartford

Hartford ajuster won't return my calls. I might have to move back to California

Reviewed by Jesse on March 17th 2020   Verified Policyholder
I was awarded medical for life, for my back injuries at work by the court of Los Angeles in California years ago. I moved to Colorado two years ago and for the past few mo... read more >
Hartford

Hartford keeps saying they haven’t gotten my paperwork

Reviewed by David C. on March 3rd 2020   Verified Policyholder
I have a short term disability claim through the Hartford through my job. I was approved to go back to work on March 9th. The Hartford keeps telling me they did not get my... read more >
Reply
Sent on March 3rd 2020 by Attorney Stephen Jessup

David, I would recommend you try to get a fax confirmation from your doctor, or better yet secure the information needed from your doctor and send to them. I have seen ... read more >

Hartford

I'm going bankrupt after Hartford rejected all my medical tests/records

Reviewed by JNC on February 26th 2020   Verified Policyholder
In January, I collapsed in a cross walk while crossing the street. I sustained injuries to my left knee and spine and have been chronic testing to determine the cause of m... read more >
Reply
Sent on February 26th 2020 by Attorney Jay Symonds

JNC: I suggest you contact our office and speak with one of the attorneys to address the specific questions you have regarding your situation as well as your options on... read more >

Hartford

Hartford has denying claims down to an artform

Reviewed by Judy P. on February 26th 2020   Verified Policyholder
I have been denied by the Hartford for LTD through my company. I can already tell they have this down to an artform.
Reply
Sent on February 26th 2020 by Attorney Jay Symonds

Judy: If this is the first denial you have the right to file an appeal but the deadline is time sensitive. Unless you plan to file your own appeal, I suggest you contac... read more >

Hartford

Hartford Insurance Company is a bunch of unpassionate people

Reviewed by Daniel B. on February 15th 2020   Verified Policyholder
Why is the Hartford Insurance Company a bunch of unpassionate people?
Hartford

Lack of respect, consideration, compassion and professionalism

Reviewed by Talita on January 23rd 2020   Verified Policyholder
My complaint about The Hartford is about the lack of respect, consideration, compassion and professionalism that I have been suffering.On December 4th, 2019 I had a pa... read more >
Hartford

I have 11 conditions, and Hartford is going to cut me off

Reviewed by Chris on January 8th 2020   Verified Policyholder
I live in Florida. I have been on LTD since 11/2016. I just got approved for Social Security in 11/2019. All of the overpayment was just sent to The Hartford. Now as I exp... read more >
Hartford

Hartford dragging their feed on my STD

Reviewed by C.J. on July 1st 2019   Verified Policyholder
I’m speechless. When I Googled “The Hartford complaints” I didn’t expect to find SOOO many. The interesting thing is that I did find a website in my search results... read more >
Reply
Sent on July 1st 2019 by Attorney Gregory Dell

C.J., Hartford can be very difficult to deal with and, as you can see, they upset many people! The laws governing your claim do allow them some time to render a decisio... read more >

Hartford

Hartford is a joke. Their favorite word is "denied'

Reviewed by Judi on June 25th 2019   Verified Policyholder
Wow! After reading the above I know now why I have been denied Short Term disability. I’ve paid for Short Term for 24 years and I was put on leave by my physician after ... read more >
Reply
Sent on June 25th 2019 by Attorney Stephen Jessup

Judi, the insurance industry thrives on using information contained in claim forms to deny a claim. That is why it is so important to complete them in a way to avoid th... read more >

Hartford

Over a year passed with zero notification from Hartford

Reviewed by Michael J on June 4th 2019   Verified Policyholder
My Problem with The Hartford LTD Group Policy benefits I had been receiving has to do with a major clerical error and a major oversight Hartford did and their failure in n... read more >
Reply
Sent on June 4th 2019 by Attorney Jay Symonds

Michael, this is certainly unfair and Hartford should be willing to work out a repayment schedule the would ease your financial burden. I suggest you request and send i... read more >

Hartford

This experience with the Hartford is one of the worst things I’ve ever had to deal with

Reviewed by Mark M. on April 23rd 2019   Verified Policyholder
So I was out of work from 10/23/18 through 1/7/19 because of some mental issues. I was paid up until the end of November and then I was released to go back to work on 1/7/... read more >
Reply
Sent on April 23rd 2019 by Attorney Stephen Jessup

Mark, under ERISA, in court you are only entitled to unpaid benefits.There are no rights to extra contractual damages. As your claim appears to fall under a short term ... read more >

Hartford

Hartford is the worst Insurance company I have ever dealt with

Reviewed by Lorene on April 22nd 2018   Verified Policyholder
Hartford is the worst Insurance company I have ever dealt with. This website proves it! Thank you Dell & Schaefer for putting this together. I filed LTD claim back in Sept... read more >
Reply
Sent on April 22nd 2018 by Attorney Alex Palamara

Lorene, I am sorry to hear of your troubles with Hartford. Please contact us at once! We want to look into your claim and see if we can assist you. Regarding giving Har... read more >

Hartford

Just got denied. Don't know what to do next.

Reviewed by K. Celani on December 17th 2017   Verified Policyholder
I was just denied my STD claim from the Hartford. I’m a male and was sexual harassed by other males at the plant I work at. I tried sticking it out for as long as I coul... read more >
Reply
Sent on December 17th 2017 by Attorney Stephen Jessup

K. Celani, you would have rights to appeal the denial of benefits. Additionally, there may even be the possibility of exploring a claim for worker’s compensation as t... read more >

Hartford

Hartford denied me after their "doctor" thought I was fine after 15 years of payments

Reviewed by Robert B. on June 19th 2017   Verified Policyholder
Well, The Hartford Company has shut me down too after 15 years of payments, they have five years left of payments. In 2003 I had a freak accident at home and I blew both q... read more >
Hartford

Hartford told me TODAY my benefits are stopped effective TODAY

Reviewed by James on April 11th 2017   Verified Policyholder
I was in the medical field as a respiratory therapist for 27 years and always carried a Long term disability policy. In October of 2014 I was diagnosed with Lung cancer an... read more >
Reply
Sent on April 11th 2017 by Attorney Stephen Jessup

James, it sounds like Hartford denied your claim based on the 24 month definition of disability switching from the inability to perform your own occupation to the inabi... read more >

Hartford

Hartford terminated my benefits after they sent my forms to the wrong address

Reviewed by Fuzz on February 13th 2017   Verified Policyholder
Hartford terminated my long-term disability benefits because they sent forms by to be filled out by my treating physician and returned in 5 days but he didn’t make the d... read more >
Reply
Sent on February 13th 2017 by Attorney Gregory Dell

Fuzz, Hartford only provides one level of appeal following a denial of benefits so it is imperative you file a complete appeal. Please feel free to contact our office t... read more >

Hartford

Hartford's lack of help has left me struggling to pay my bills

Reviewed by Tammy V on August 30th 2016   Verified Policyholder
I was a firefighter/paramedic. I had the Hartford STD and LTD for approx. 5 years. I have had 3 back and neck surgeries having a total of 4 cervical and 8 thoracic vertebr... read more >
Reply
Sent on August 30th 2016 by Attorney Stephen Jessup

Tammy, please contact our office to discuss your appeal rights.

Resources to Help You Win Disability Benefits

Disability Benefit Denial Options
Submit a Strong Hartford Appeal Package

We work with you, your doctors, and other experts to submit a very strong Hartford appeal.

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Sue Hartford

We have filed thousands of disability denial lawsuits in federal Courts nationwide against Hartford.

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Protect Your Benefits
Get Your Hartford Disability Application Approved
We help claimants throughout the entire application process.

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Prevent a Hartford Disability Benefit Denial
We manage every aspect of your disability claim following claim approval.

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Negotiate a Hartford Lump-Sum Settlement

Our goal is to negotiate the highest possible buyout of your long-term disability policy.

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Answered Questions by Our Lawyers
(51)
Showing 8 of 51 Answered Questions

Q: Why is Hartford asking for reimbursement?

Answered on June 6th 2023 by Attorney Gregory Dell
A: Most group disability policies require a claimant to pay back any social security disability benefits received... Read More >

Q: Bipolar on STD Hartford is LTD

Answered on June 6th 2023 by Attorney Gregory Dell
A: I am sorry to hear what you are going through. It seems like you should easily be approved based upon your ext... Read More >

Q: Do I have to sign the overly broad "AUTHORIZATION TO OBTAIN AND DISCLOSE INFORMATION" form from The Hartford LTD insurance company?

Answered on March 24th 2023 by Attorney Gregory Dell
A: You have a duty to provide your medical evidence in support of disability to Hartford. You need a doctor to si... Read More >

Q: How Often Does Hartford Review My Disability Claim?

Answered on November 12th 2021 by Attorney Gregory Dell
A: You should expect reviews from Hartford at a minimum of at least one time year. They are likely reviewing your... Read More >

Q: Is the policy that was acquired by Hartford from Aetna still the same policy? Does Hartford have a right to recover over payments made by Aetna? 

Answered on July 24th 2020 by Attorney Jay Symonds
A: LM: Generally speaking, Hartford would assume all rights and responsibilities available to Aetna on Aetna clai... Read More >

Q: Has Hartford been known to pay off doctors? 

Answered on March 24th 2020 by Attorney Rachel Alters
A: Adam, I haven’t heard of them paying off doctors but she will need to appeal the determination and find a ne... Read More >

Q: Can a chiropractor fill out the APS for The Hartford LTD claim?

Answered on February 4th 2020 by Attorney Stephen Jessup
A: Louis, yes, a Chiropractor can fill out an APS for a disability claim. That being said Hartford may try to min... Read More >

Q: Before I present my appeal, can I acquire exams and conduct an IME on my own (to avoid bribery/bias from Hartford)?

Answered on November 7th 2019 by Attorney Stephen Jessup
A: Michael, yes. In the course of an appeal you want to get as much beneficial information as possible, to includ... Read More >
Helpful Videos
(776)
Showing 12 of 776 Videos
Disability Benefit Tips
(325)
Showing 8 of 325 Benefit Tips

Does Hartford Pay Disability Insurance Claims?

At Dell & Schaefer, we get questions about Hartford long term disability policies on ne... Read More >

How Does Hartford Long Term Disability Work?

The most common questions for a disability attorney involve understanding how disability cove... Read More >

What Happens If My Hartford Short Term Disability Claim is Denied?

Understand your rights once your Hartford short term disability income claim has been denied.... Read More >

How Long Does a Hartford Short Term or Long Term Disability Claim Last?

Hartford disability income policy holders expect Hartford to pay their Short Term & Long-... Read More >

If I Convert my Former Employee Disability Policy to a Private Policy Does ERISA Govern?

Many employer welfare benefit plans offer employees who quit their employment the option of converting their disability insurance pl... Read More >

Is the Hartford Disability Purchase of Aetna Bad for Aetna LTD Policy Holders?

In October 2017 Hartford Insurance company agreed to purchase the disability and life insuran... Read More >

Hartford Disability Claim Problems

Hartford is requesting long term disability claimants to provide additional documentation fro... Read More >

How Can I Protect Myself At A Hartford IME Exam?

In this video, disability insurance attorneys Rachel Alters and Cesar Gavidia discuss what yo... Read More >
Dell Disability Cases
(356)
Showing 8 of 356 Dell Disability Cases

Executive Director with Meniere's Disease Denied Disability Benefits By Hartford

Our client, came to us when he was unjustly denied his claim for LTD benefits by Aetna, now Hartford, assert... Read More >

A Hartford Disability Benefit Lawsuit Victory for Truist Banker with Lupus

Our client found us after she was denied continued disability insurance benefits by the Hartf... Read More >

Hartford Denies Disability Benefits To Home Depot Employee 3 Weeks Before Change of Disability Definition

Our client was a former in-store merchandising associate responsible for the movement of merc... Read More >

Hartford Denies Long Term Disability Benefits After Paying for 22 Years

It is crazy that Hartford denied long term disability benefits to our client after paying for... Read More >

Hartford Overturns Denial of Disability Benefits on Appeal

Our client, a former clerk at a coal mine with severe lumbar back problems first, contacted our office and spoke with Attorney Stephen Jessup ... Read More >

Hartford Approves Disability Claim After Appeal Deadline

Prior to filing for disability our client worked as a registered nurse in a hospital setting, suffering from multiple chronic medical conditio... Read More >

Hartford overturned its previous denial of LTD benefits for Illinois Account Representative

Our client, Mr. K, formerly worked as an Account Representative for an international brokerage firm. In May 2017 a number of medical issues, i... Read More >

Hartford overturned previous denial of long term disability benefits for New York Consultant

Our client, Mr. M, formerly worked as a trade consultant for an international accounting firm. In May 2017 a large lumbar disc herniation forc... Read More >
Disability Lawsuit Stories
(763)
Showing 8 of 763 Lawsuit Stories

Federal Court Overturns Aetna Denial Of Disability Benefits

In the recent case of Ferrin v. Aetna Life Ins. Co. a federal judge from the Northern District of Illinois determined that Aetna improperly te... Read More >

Hartford Admits to Improper Offset, Agrees to Reimburse 10 Years of Wrongfully Withheld Money

In August of 2019, the next of kin for a man currently incarcerated in Florida State Prison reached out to our firm as his relative had been d... Read More >

Court Finds Video Surveillance Renders Claimant’s Self-Reporting Unreliable and Upholds Hartford’s Termination of LTD Benefits

In Cummings v. Hartford Life & Accident Ins. Co. (Hartford), Plaintiff was employed by the Free-Port McMoran ... Read More >

Can Medical Records Created After the Eligibility Period Support a Claim for Disability Benefits?

In James s. Louis v. The Hartford Life and Accident Insurance Company (Hartford), Plaintiff was a Senior Principal Product... Read More >

Appeals Court Upholds Hartford's Termination of Disability Benefits

In Scott Griffin v. Hartford Life & Accident Insurance Company, Plaintiff was a medical transcriptionist who was initially awarded long te... Read More >

Hartford Disability Company Field Interview Request and Video Surveillance

Hartford Disability Company, and other disability insurers, use video surveillance and field interviews as a technique to deny claims. A recen... Read More >

Hartford Long Term Disability Benefit Denial Reversed by Minnesota Federal Judge

A long term disability insurance claimant had his benefits denied when a doctor made a mistak... Read More >

Federal District Court Overturns Hartford's Denial of Long Term Disability Benefits

In the recent decision of Tobin v Hartford Life & Acc. Ins. Co. a Michigan Federal District Court overturned Hartford’s denial of long t... Read More >

Reviews from Our Clients

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5 Ways We Help Get Your Benefits Paid

Get Your Disability Application Approved

Our goal is to get your application for disability income benefits approved. Applying for disability benefits can be a difficult process and the information you provide is critical. Most disability insurance companies look at your application in hopes of finding a reason to deny your claim. Your disability company will ask you to complete numerous forms, interview you, request lots of information, speak with your doctors and possibly request to have you examined by their "hired gun" doctor.

Through our experience of having helped thousands of disability insurance claimants, our lawyers will guide you through the entire application process and give you the best chance to get your disability claim approved the first time.

Submit A Strong Appeal Package

If your disability insurance benefits have been wrongfully denied, then our lawyers know exactly what it takes to get your disability claim approved. You only get once chance to submit an Appeal, therefore every piece of evidence that will support your disability claim must be included. The goal is to win your disability benefits at the Appeal level, but while preparing your Appeal you must consider how a federal judge will review your disability claim if your benefit denial is upheld.

Preparing a strong disability appeal package is an art that requires you to understand how the courts interpret your disability policy language, ERISA regulations / laws, and how to strategically present evidence in support of your definition of "disability". We encourage you to contact any of our lawyers for a free immediate review of your disability denial.

Sue Your Disability Company

98% of the disability insurance lawsuits filed by our law firm have resulted in either the payment of benefits or a lump-sum settlement agreement. Our disability lawyers have filed ERISA governed and private policy long term disability insurance lawsuits against every major disability insurance company in state and federal courts nationwide and we love fighting for the "little guy" against the multi-billion dollar insurance company giants.

We have recovered hundreds of millions of dollars for our clients and we would like the opportunity to provide you with a free review of your disability benefit denial. There are many complex factors in a disability benefit lawsuit and the legal battle to win long term disability benefits can be fierce.

Prevent A Disability Benefit Denial

Approval of long-term disability is a continuous process as every disability insurance company will evaluate your eligibility for benefits on a monthly basis. You can never let your guard down and assume that your disability company will continue to pay your benefits for as long as you think you need them.

Our law firm offers a reasonable flat fee monthly claim handling service in which we handle every aspect of your long-term disability claim and do whatever it takes to make sure you are paid every month.

Negotiate a Lump-Sum Settlement

Let's discuss if a lump-sum settlement or buyout of your disability insurance claim is both available and makes financial sense for you. Our lawyers have negotiated more than five-hundred million dollars in disability insurance buyouts and we know how to get you a maximum settlement. A disability insurance company is not required to offer a buyout and not every disability company offers them.

Questions About Hiring Us

Who are Dell Disability Lawyers?

We are disability insurance lawyers that know how to get your short or long term disability benefits paid. As a nationwide law firm we have helped thousands of disability insurance claimants throughout the United States to collect hundreds of millions of dollars of disability insurance benefits from every major disability insurance company.

In more than 98% of our cases, our lawyers have been able to either get our clients paid monthly disability benefits or obtain a one-time lump-sum settlement. Our lawyers have seen it all when it comes to disability insurance claims and we know exactly what it takes for your disability claim to be approved.

We welcome you to contact any of our attorneys for a free immediate review of your disability claim. We also invite you to visit and subscribe to our YouTube channel where we have more than 700 videos and regularly provide tips to help protect your disability benefits.

Who do you help?

Our lawyers help individuals that have either purchased a long term disability insurance policy from an insurance company or obtained short or long term disability insurance coverage as a benefit from their employer. We have helped individuals in almost every type of occupation with monthly disability benefit payments ranging from $1,500 to $50,000.

Our clients include all types of employees ranging from retail associates, sales representatives, government employees, police officers, teachers, janitors, nurses, pilots, truck drivers, financial advisors, doctors, dentists, veterinarians, lawyers, consultants, IT professionals, engineers, professional athletes, business owners, and high level executives.

A strong understanding and presentation of the duties of your occupation is essential for securing disability insurance benefits.

Do you work in my state?

Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.

What are your fees?

Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.

The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.

In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.

Do I have to come to your office to work with your law firm?

No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via phone, email, fax, GoToMeeting sessions, or Skype. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.

How can I contact you?

When you call us during normal business hours you will immediately speak with a disability attorney. We can be reached at 800-698-9159 or by email. Lawyers and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.