Lincoln Financial Ratings & Reviews

1.6 out of 5
Read 101 reviews
0%would recommend
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53%
1
45%
Timely Payments
2.0out of 5
Handling Claim
1.9out of 5
Customer Service
2.0out of 5
Dependable
1.8out of 5
Value
2.0out of 5
Showing 20 of  101 Reviews
Lincoln Financial

Not getting paid on time

Reviewed by Jim on January 7th 2026   Verified Policyholder | October 2025 date of disability
From the very start they have not tried to work with me at all. So I went out for a knee surgery and it took a month and a half to get my first check. When I had turned al...
Lincoln Financial

These people must not be human, they have no regard for people

Reviewed by Ann on December 16th 2025   Verified Policyholder | September 2025 date of disability
LF has no sense of urgency for people without money to buy food, pay rent, etc. They take their sweet time and it's almost like they enjoy it. I have an appeal pending for...
Lincoln Financial

FMLA denial after doctor who specializes in my syndromes submitted proper medical records and forms

Reviewed by SC on December 16th 2025   Verified Policyholder | August 2025 date of disability
FMLA denial after Dr. who specializes in my syndromes submitted proper medical records and forms. I have Ehlers-Danlos Syndrome hEDS, hyperadrenergic POTS and a miriad of ...
Lincoln Financial

Did Not Receive Payment

Reviewed by Monique on September 29th 2025   Verified Policyholder | July 2025 date of disability
I went on disability in July, we are now in September. I have been through 2 case managers. They never call you back, they are constantly asking for documents and when I s...
Lincoln Financial

Uses every dirty trick in the book

Reviewed by Michelle T. on March 11th 2025   Verified Policyholder | August 2022 date of disability
It’s next to impossible to get $ out of them without a lawyer. They use plenty of intimidation and unfair tactics. They don’t want to pay. And yet, their CEO made 13 m...
Lincoln Financial

Every month I get paid on a different date

Reviewed by Ben Dover on January 29th 2025   Verified Policyholder | January 2022 date of disability
I will start by saying that my experience is not as horrible as others, like the folks who have valid claims but get nothing from Lincoln. I feel for you and hope to god y...
Lincoln Financial

Never received benefits my entire leave - or help with them

Reviewed by Anna on December 19th 2023   Verified Policyholder | November 2023 date of disability
I used my short term disability insurance for maternity leave and started the process beforehand knowing when I would be out (scheduled induction.) It took a little over a...
Lincoln Financial

Well Documented correspondence

Reviewed by Joshua on November 23rd 2023   Verified Policyholder | May 2023 date of disability
I read other situations and it’s all very similar to my case. I have received STD from May 2023 and when my FMLA run out LF would not respond or answer my calls. My last...
Lincoln Financial

Lincoln Financial made my life a living hell

Reviewed by Salyna D on June 1st 2022   Verified Policyholder
Lincoln Financial made my life a living hell. I went on medical leave from my job just to work for them basically. My mental health is worse than it was and I still do not...
Reply
Sent on June 2nd 2022 by Attorney Stephen Jessup
Salyna, I am sorry to hear about your experience. I wish I could say it is an anomaly, but it is an all too common occurrence. Depending on if the claim was ever approved,...
Lincoln Financial

Lincoln Financials wants to claw back my money

Reviewed by Paul F. on June 30th 2021   Verified Policyholder
Lincoln financial wants to claw back money from ssi and we had two employers so I got disability from both employers one used Lincoln one used Cal EDD for short term so we...
Reply
Sent on June 30th 2021 by Attorney Stephen Jessup
Paul, unfortunately, under employer provided policies there are provisions related to offsets for sources of Other Income. Both the California disability and Social Securi...
Lincoln Financial

This is the second time I've been shorted in my check

Reviewed by Wendy J. on June 16th 2021   Verified Policyholder
I have been out of work since 3/25/21. I had to jump thru hoops to get an extension from 4/28/21 to 6/13/21. I have had MRI, x rays which showed anuerysmal tumor on my fib...
Lincoln Financial

Lincoln Financial denied my STD claim because one doctor didn't send them my medical information.

Reviewed by Eric J. on April 6th 2021   Verified Policyholder
In late January 2021 I was referred to a Doctor I meet her for 15 minutes she ordered some X-rays and blood work. In mid Feb I called to change my next appointment due to ...
Reply
Sent on April 6th 2021 by Attorney Stephen Jessup
Eric, it sounds like there is more to the story than what Lincoln is telling you. Have you received the formal denial letter? If so, we can review the letter with you to d...
Lincoln Financial

Lincoln cancelled my benefits because my doctor's notes were handwritten

Reviewed by Maci P. on February 7th 2021   Verified Policyholder
I have been on a short term disability since June of 2020. I was paid additional benefits through Lincoln Financial after SDI paid me. In august of 2020, Lincoln Financial...
Reply
Sent on February 7th 2021 by Attorney Rachel Alters
Maci, unfortunately this is common behavior for Lincoln. Please contact our office at 888-729-3355 and ask to speak to an attorney who can assist you with your STD appeal....
Lincoln Financial

Lincoln denied my disability claim even though Dr said I couldn't work

Reviewed by Richard F. on December 25th 2020   Verified Policyholder
My Doctor took me out of work starting October 12, 2020 due to GI illness. I am unable to work. Lincoln denied my disability claim.
Reply
Sent on December 25th 2020 by Attorney Stephen Jessup
Richard, have you filed an administrative appeal of the denial? Please feel free to contact our office to discuss your claim and denial in detail to determine how we may b...
Lincoln Financial

Lincoln doesn't think renal failute and 4 dyalisis treatments per day are enough to be. Disabled

Reviewed by Brenda G. on September 21st 2020   Verified Policyholder
I was approved for SSI disability but my short term has exhausted. I have long term plus disability but not approved I have renal failure and do 4 dyalisis treatments a da...
Reply
Sent on September 21st 2020 by Attorney Gregory Dell

Brenda, was your long term disability denied or is it just pending at this point? Please feel free to contact our office to discuss your claim in greater detail.

Lincoln Financial

They promised me min 10% of my salary and max 60%. I got 6%

Reviewed by Alvaro D. on May 7th 2020   Verified Policyholder
Lincoln financial insurance payed me around $60 a week, wich is about 6% of my salary, for my short term disability. I asked for documents showing how they came out with t...
Reply
Sent on May 7th 2020 by Attorney Gregory Dell
Alvaro, we can gladly look into this issue for you. Please gather the disability policy and contact us for a free consultation. We will request a copy of the policy and an...
Lincoln Financial

Lincoln Financial pressured me to return to work amid the pandemic

Reviewed by David M. on March 16th 2020   Verified Policyholder
I went in for sinus issues and constant sinus infections. Due to concerns for healing, upper respiratory infections, growing concerns about what is now the covid-19. My do...
Lincoln Financial

Do not use this terrible, unethical company. My daughted died waiting for their claim.

Reviewed by Wanda F. on March 4th 2020   Verified Policyholder
My daughter worked for Barneys of New York and enrolled into Lincoln Financial Group LFG Critical Care plan through her employer. She died waiting for her claim. Her siste...
Reply
Sent on March 4th 2020 by Attorney Gregory Dell
Wanda, I am deeply sorry to hear of your loss. We can only imagine what you have been going through and we are sorry to hear how Lincoln has treated you. We are more than ...
Lincoln Financial

LFG made me lose all hope

Reviewed by C.R. on January 27th 2020   Verified Policyholder
I’ve been out of work since 8/13/18. I was on bereavement dealing with a traumatic death. I had medical issues before but work always interfered and didn’t get time to...
Reply
Sent on January 27th 2020 by Attorney Jay Symonds
C.R., you appear to have a very complicated and complex medical situation as well as difficult claims history. I suggest you contact our office and speak with one of the a...
Lincoln Financial

2 days before Christmas, LFG told me my benefits would be discontinued. They didn't contact me before and never told me why

Reviewed by Arnold D. on January 16th 2020   Verified Policyholder
First of all I will start with my reason for being on disability, I have multiple degenerative discs in my back along with spinal stenosis plus other problems with my back...
Reply
Sent on January 16th 2020 by Attorney Gregory Dell
Arnold, I am sorry to see how Lincoln has handled your claim and that they cut you off with no warning. It sounds like you have been through a lot medically and it sounds ...

Resources to Help You Win Disability Benefits

Disability Benefit Denial Options
Submit a Strong Lincoln Financial Appeal Package

We work with you, your doctors, and other experts to submit a very strong Lincoln Financial appeal.

Submit a Strong Lincoln Financial Disability Appeal

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We have filed thousands of disability denial lawsuits in federal Courts nationwide against Lincoln Financial.

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Get Your Lincoln Financial Disability Application Approved
We help claimants throughout the entire application process.

Apply for Lincoln Financial Disability Benefits

Prevent a Lincoln Financial Disability Benefit Denial
We manage every aspect of your disability claim following claim approval.

Monthly Handling of Your Lincoln Financial Disability Claim

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Answered Questions by Our Lawyers
(59)
Showing 4 of  59 Answered Questions

Q: What does it mean if my disability company called me for a verbal check in?

Answered on May 5th 2026 by Attorney Gregory Dell
A: A verbal check in likely means they want to question you about your current medical treatment, if you are work...

Q: Will Lincoln Financial Really Pay My Disability Benefits Through 2033?

Answered on March 19th 2026 by Attorney Jay Symonds
A: At the 24-month mark the definition of total disability typically changes from inability to perform your “ow...

Q: Lincoln Financial "Any Occupation" Review at 65: Will I Lose My LTD Benefits?

Answered on February 2nd 2026 by Attorney Gregory Dell
A: Doug:Lincoln will reduce your monthly disability benefit by the amount of your SSDI benefit, but it seems...

Q: If reasonable accommodation was denied can this play apart in long term appeal letter?

Answered on August 4th 2025 by Attorney Stephen Jessup
A: When you refer to a reasonable accommodation I assume you mean a workplace accommodation request to your emplo...
Helpful Videos
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Showing 12 of  925 Videos
Disability Benefit Tips
(331)
Showing 4 of  331 Benefit Tips

Has Lincoln Contacted You About Your Liberty Disability Claim?

Earlier this year Lincoln Financial and Liberty Mutual Insurance Group entered into an agreement in which Lincoln purchased Liberty Life Assurance Company of Boston, the group disability and life insurance group benefits portion of Liberty Mutual Insurance Group. For insured with disability or life insurance benefits provided by their employer, Liberty Life Assurance Company of Boston is most commonly known as...

Is Lincoln Relying on MDGuidelines to Review Disability Appeals?

I have recently reviewed first level appeal denial letters from Lincoln in which Lincoln appears to be relying on information through the website/software MDGuidelines as opposed to an internal medical review or a medical review performed by an outside peer reviewing physician. In both instances the initial denial of benefits was predicated upon the review of a doctor identified in the denial letter, to includ...

Lincoln Financial to Buy Liberty Life - Does This Affect My Disability Claim?

On January 19, 2018, Lincoln Financial Group announced that they are buying Liberty Life / Liberty Mutual’s Group Benefits business for $3.3 billion. Lincoln claims that the combined company would be the number one seller of Disability sales with a 14 percent market share.As disability insurance attorneys that have handled hundreds of claims with both Liberty and Lincoln we think that this merger is a go...

What Can A Claimant Expect With A Lincoln Financial Group Disability Claim?

Lincoln Financial group is one of the larger disability insurance companies. In this video disability insurance attorneys Gregory Dell and Stephen Jessup provide a lawyer's perspective on handling a Lincoln Financial disability insurance claim.We discuss common trends that we see when helping claimants to recover disability benefits from Lincoln Financial. W...
Our Resolved Cases
(387)
Showing 4 of  387 Our Resolved Cases

Lincoln Financial Disability Denial Reversed For Project Manager With Cardiac Condition

Lincoln Financial terminated long-term disability benefits for a North Carolina Hitachi Energy project manager after more than three years of payments — cutting him off precisely when the policy definition shifted from own occupation to any occupation. Our client had suffered a heart attack, required coronary stent placement and a pericardial window procedure,...

Lincoln Reverses Disability Benefit Denial For Patient Care Coordinator

Our client, a former Coordinator of Rehabilitation Services suffering from a multitude of chronic pain conditions, was denied long term disability benefits by Lincoln during her transition from short term to long term disability. Despite having determined our client to be disabled during the short-term disability period, in denying long term disability benefits ...

Nurse Denied Long-term Disability Benefits by Lincoln After the Definition of Disability Changed

Our client, a registered nurse for Dignity Health, found herself in a difficult situation after being diagnosed with lumbar spondylosis and left knee arthritis. She continued to work, however, struggled while attempting to work through chronic lower back pain and left lower extremity radicular symptoms on a daily basis. Sadly, her condition failed to improve and...

Lincoln Reverses Decision to Terminate LTD Benefits of Corporate Attorney after Dell Disability Lawyers Appeals the Decision

The claimant is an 64 year old former Corporate Attorney and at a prominent Florida business law firm who was forced to cease working in his highly successful and rewarding profession, job, and career on January 27, 2021, and to seek disability compensation under his policies with Lincoln due to severe symptomatology stemming from or following a viral COVID-19 i...
Disability Lawsuit Stories
(766)
Showing 4 of  766 Lawsuit Stories

Does Policy Language of Actively at Work Include Saturday, Sunday and Holidays?

In Harlan Ten Pas v. The Lincoln National Life Insurance Company, (Lincoln) Plaintiff, a tax attorney with the firm of McGladrey LLP (McGladrey), suffered a heart attack on Sunday, August 31, 2014. He had worked a full day at the office on Friday, August 29, 2014.Plaintiff worked at home part of each day, Sunday August 30 and Saturday August 31, before going to his summer camp in Wisconsin f...

Court Holds Plaintiff's State Claims Preempted by ERISA and Dismissed Complaint

In Lowe v. Lincoln Nat'l Life Ins. Co., Plaintiff suffered a stroke in May 2016 while working for Diversicare Healthcare Services, Inc. Diversicare provided its employees with long-term disability (LTD) benefits under a policy issued by The Lincoln National Life Insurance Company (Lincoln).The stroke rendered Plaintiff unable to work. She was initially awarded benefits under the plan from November 6, 2016 ...

Lincoln Financial Beats to Their Own Drum With Long Term Disability Claims

In a recent claim denial our disability law firm is handling for a physician suffering with cervical myeolopathy, Lincoln Financial stated, "A condition warranting surgery does not necessarily equal a condition qualifying an insured for Total Disability." In this claim Lincoln's own IME doctor was surprised that the claimant did not have neck surgery. Regardless of the fact that the IME doctor felt the claiman...

WARNING: Lincoln Financial Disability Denial Requires Two ERISA Appeals before Filing Suit

You MUST file TWO appeals with Lincoln prior to filing suit!Most long term disability insurance companies only require one mandatory appeal prior to initiating a lawsuit in federal court. Some insurers allow a voluntary appeal after the first appeal is denied, but do not require a second appeal prior to filing suit. However, Lincoln National Life Insurance Company requires TWO MANDATORY appeals before a su...

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Five Ways We Help Get Your Disability Benefit Paid

5 Ways We Help Get Your Benefits Paid

Get Your Disability Application Approved

Our goal is to get your application for disability insurance benefits approved. Applying for disability insurance benefits can be a difficult process and the information you provide is critical. Most disability insurance companies look at your application in hopes of finding a reason to deny your claim. Your disability company will ask you to complete numerous forms, interview you, request lots of information, speak with your doctors and possibly request to have you examined by their hired gun doctor.

Through our experience of having helped thousands of disability insurance claimants, our disability insurance lawyers will guide you through the entire application process and give you the best chance to get your disability claim approved the first time.

Submit A Strong Appeal Package

If your disability insurance benefits have been wrongfully denied, then our disability insurance lawyers know exactly what it takes to get your disability claim approved. You only get once chance to submit an Appeal, therefore every piece of evidence that will support your disability claim must be included. The goal is to win your disability benefits at the Appeal level, but while preparing your Appeal you must consider how a federal judge will review your disability claim if your benefit denial is upheld.

Preparing a strong disability appeal package is an art that requires you to understand how the courts interpret your disability policy language, ERISA regulations / laws, and how to strategically present evidence in support of your definition of disability. We encourage you to contact any of our long-term disability attorneys for a free immediate review of your disability denial.

Sue Your Disability Company

98% of the disability insurance lawsuits filed by our law firm have resulted in either the payment of benefits or a lump-sum settlement agreement. Our disability insurance attorneys have filed ERISA governed and private policy long term disability insurance lawsuits against every major disability insurance company in state and federal courts nationwide and we love fighting for the little guy against the multi-billion dollar insurance company giants.

We have recovered hundreds of millions of dollars for our clients and we would like the opportunity to provide you with a free review of your disability benefit denial. There are many complex factors in a disability benefit lawsuit and the legal battle to win long term disability benefits can be fierce.

Prevent A Disability Benefit Denial

Approval of long-term disability is a continuous process as every disability insurance company will evaluate your eligibility for benefits on a monthly basis. You can never let your guard down and assume that your disability company will continue to pay your benefits for as long as you think you need them.

Our disability insurance law firm offers a reasonable flat fee monthly claim handling service in which we handle every aspect of your long-term disability claim and do whatever it takes to make sure you are paid every month.

Negotiate a Lump-Sum Settlement

Let's discuss if a lump-sum settlement or buyout of your disability insurance claim is both available and makes financial sense for you. Our disability insurance lawyers have negotiated more than five-hundred million dollars in disability insurance buyouts and we know how to get you a maximum settlement. A disability insurance company is not required to offer a buyout and not every disability company offers them.

Questions About Hiring Us

Who are Dell Disability Lawyers?

We are disability insurance attorneys that know how to get your short or long term disability benefits paid. As a nationwide law firm we have helped thousands of disability insurance claimants throughout the United States to collect hundreds of millions of dollars of disability insurance benefits from every major disability insurance company.

Our attorneys have been able to either get our clients paid monthly disability benefits or obtain a one-time lump-sum settlement in more than 98% of our cases. Our disability insurance lawyers have seen it all when it comes to disability insurance claims and we know exactly what it takes for your disability claim to be approved.

We offer disability insurance attorney representation nationwide and we welcome you to contact any of our LTD lawyers for a free immediate review of your disability claim. We also invite you to visit and subscribe to our YouTube channel where we have more than 900 videos and regularly provide tips to help protect your disability benefits.

Who do you help?

Our disability insurance attorneys help individuals that have either purchased a long term disability insurance policy from an insurance company or obtained short or long term disability insurance coverage as a benefit from their employer. We have helped individuals in almost every type of occupation with monthly disability benefit payments ranging from $1,500 to $50,000.

Our clients include all types of employees ranging from retail associates, sales representatives, government employees, police officers, teachers, janitors, nurses, pilots, truck drivers, financial advisors, doctors, dentists, veterinarians, lawyers, consultants, IT professionals, engineers, professional athletes, business owners, and high level executives.

A strong understanding and presentation of the duties of your occupation is essential for securing disability insurance benefits.

Do you work in my state?

Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability insurance lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.

What are your fees?

Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.

The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.

In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.

Do I have to come to your office to work with your law firm?

No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via phone, email, fax, or video conferencing sessions. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.

How can I contact you?

When you call us during normal business hours you will immediately speak with a disability insurance attorney. We can be reached at 800-698-9159 or by email. Lawyers and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.

Let's discuss your disability insurance claim

Call 800-698-9159 now to speak with one of our disability insurance lawyers or email one of our attorneys for an immediate response.

Five Ways We Help Get Your Disability Benefit Paid

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