Real Estate Broker & Salesperson Disability Insurance Benefits Claim Strategies

By Gregory Dell and Rachel Alters

As a real estate broker or salesperson, the first step in preparing your long-term disability insurance benefits claim is clearly defining your occupational duties.

Realtors have a vast array of occupational duties. Some of them may be sedentary, such as sitting at a computer desk researching homes or putting up listings. However, a lot of the occupational duties of a realtor or broker include travel, driving, inspecting houses, making phone calls, prepping houses for showings, client meetings, and so on. It also depends on whether the realtor is selling residential homes or commercial real estate; it can involve home inspections, walking up and down stairs, sitting, walking, and lifting things – in essence, a realtor’s job can be very complex and demanding. In fact, it could even be argued it’s a medium to heavy-duty job because staging homes may involve a lot of physical work. For some realtors, this is a crucial part of their job: since they work on commission, getting the sale depends on how good the house looks. Brokers constantly need to supervise their realtors and always be available for them.

Finally, clients expect realtors to always be available and provide immediate responses. If the broker or the salesperson isn’t available because they’re sick or experience bad days continuously due to their medical condition, they risk losing business.

However, disability insurance carriers often try to simplify the occupational duties of a realtor and assume that the job is mainly sedentary. This is why it’s extremely important to clearly show the disability insurance carrier exactly what your occupational duties are in as much detail as possible.

If you have an employer-provided group insurance policy, you will need to show that you are unable to do the material substantial duties for your job as a realtor. The insurance carrier will look at the definition of “realtor” based on the National Economy standard, determine what the duties of the job are based on it, and determine whether your medical condition prevents you from being able to do those duties. This is often unhelpful, so it’s best to provide a detailed list of all the duties you do as a realtor or broker. The insurance carrier may want to go by the occupation definition based on the National Economy, Department of Occupational Titles, or ONET; in either case, however, you will need to show that you are limited in being able to lift heavy objects, sit for long periods at a time, or sit in your car and drive, as an example. Depending on what your medical condition is, you’re going to have to prove that your condition prevents you from doing those.

Broker vs Salesperson: Understanding Insurance Policies and Partial vs Total Disability

In addition to clearly defining your occupation, you may want to consider the scenario of keeping the brokerage side of things while letting go of being an active salesperson if you are a broker.

In real estate, the broker runs the business while the salespeople work underneath the broker. However, you may be a broker who also acts as the salesperson – go out, sell homes, stage houses, create listings, and so on – and, due to your medical condition, are no longer able to do the sales work, drive, or be available to clients on a consistent basis, yet you may want to keep the brokerage and have the salespeople work under you. In this case, you may want to only do the administrative and managerial work. You may be able to cut back your duties and be considered totally disabled.

real estate broker disability insurance benefits denial

This is tricky and depends on the language of the disability insurance policy. In some cases, it may work. However, typically, the insurance carrier will want to see an income loss as a result of your medical condition that’s impacting your ability to work. If you aren’t physically doing the sales work any longer but you haven’t lost income, they are unlikely to approve your claim. However if you have a total disability policy then they should approve your claim.

If you have lost a significant amount of income and you are only able to do some of the duties of your job, you may be able to get qualified under the residual portion of your insurance policy.

It’s important to understand the different types of disability policies out there: some policies will only provide benefits if you’re unable to work in your specific occupation, while others will grant benefits if you’re unable to work in any occupation. Additionally, some policies will offer benefits for partial disabilities, whereas others will only cover total disabilities.

For brokers, the type of policy you have will play a big role in whether or not you can qualify for benefits. If you’re a broker who is no longer able to perform the sales aspect of your job, but can still manage your brokerage, you may be able to qualify for benefits under the residual portion of your policy. However, if you’re still able to work as the broker and haven’t lost any income, you probably won’t be approved for benefits.

Another factor that plays into whether or not a broker can qualify for disability benefits is their job duties before becoming disabled. If the broker was more hands-on and acted as both a broker and a salesperson, they may have a harder time proving that they’re unable to work in their occupation. However, if they were strictly a broker and didn’t engage in sales, they may have an easier time qualifying for benefits.

Regardless of the policy language and job duties, it’s important to note that many group (employer provided) disability policies will deduct any income related to the occupation from the monthly disability benefits. This means that even if a broker is able to qualify for benefits, their benefits will likely be reduced by any income they receive from their brokerage.

It’s important for brokers to review their policies carefully and understand what the policy language means for their specific situation. In order to qualify for benefits, brokers may need to prove that their disability prevents them from performing their job duties and that they’re not able to earn income from their occupation in any capacity.

The Importance of Medical Records and Support

For realtors seeking disability insurance claim approval, medical support and documentation are crucial factors. Without adequate medical records to support the disability and inability to work, insurance carriers will likely deny the claim.

To increase the chances of a successful claim, it’s recommended to seek the support and guidance of disability insurance lawyers who can review existing medical records and determine if they are sufficient. 

Often, doctors may not know how to document medical records in a way that is beneficial for a disability claim: doctors are trained to treat patients rather than prepare documentation for insurance claims. An experienced disability lawyer will review the existing medical records and, if they don’t seem sufficient, may suggest receiving further testing or treatment to ensure that all necessary information is documented, such as pain levels or the ability to sit and stand for long periods. It may also be beneficial to see a specialist who can provide more detailed medical information on the disability, such as MRI and lab testing. This is to ensure that the medical record is comprehensive and provides the necessary evidence for a sound disability insurance claim.

As a realtor, you need to ensure that your disability insurance claim has strong medical support and documentation to increase your chances of getting your claim approved. The assistance of professional disability attorneys who are experienced and skilled in reviewing medical records and can advise and provide further guidance will increase the probability of a successful claim.

How Will The Disability Company Investigate  My Work Activity? 

It’s important to remember that these days, everything is online – Realtor.com, Zillow, MLS listings – and insurance carriers may hire real estate experts to look up your listings, your sales, even your social media profiles to gauge the activity you are doing as a realtor or a broker. These experts or vocational consultants might then say: based on this number of listings and sales in the last twelve months, this is how much work you were likely doing, and this is how much time you would have had to put into your duties. A lot of realtors don’t take this into account, but insurance carriers do investigate claimants thoroughly – which is why it’s crucial to beat them to it and present everything in as much detail as possible and provide as much medical information and proof as you can.

real estate broker occupation - disability insurance benefits denial claim

Finally, as all realtors know, there is an unseen side of their job that’s as important as the number of sales or listings: networking and marketing. Real estate is a people business; as a real estate broker or salesperson, you need to have a lot of connections and market yourself so that you’re hired for that personal service. The time and effort required to build relationships, travel, and entertain clients is just as important. While sales and listings take up a portion of the realtor’s time, the rest is spent on networking and self-promotion, and it’s important to recognize that these tasks can be just as time-consuming and important as the actual process of selling a property.

However, the insurance carrier, looking at your listings, might say that those should only take 20 hours a week, as an example, while you’re actually working three times as much.

This aspect should always be shown in the disability insurance claim to represent a clear picture of the full job duties and responsibilities of a real estate broker or salesperson.

When to Involve a Disability Attorney

Navigating the long-term disability insurance benefits claim process as a realtor or broker can be a complicated task, and reaching out to an experienced disability lawyer can help. 

We recommend browsing this site for more information on your specific disabling condition, insurance carrier, or occupation and using our resources to educate yourself on how to best prepare your claim. We have summarized hundreds of lawsuits, client reviews, and specific questions you may have to help you arm yourself with the best tools possible. We offer useful information about every stage of the claim process, including how to apply, appeal, and file a lawsuit if necessary. We also have reviews and comments from clients who have gone through similar experiences.

Alternatively, reach out for an initial free phone consultation. One of our experienced disability insurance attorneys will evaluate your case and let you know what we think of your claim and how we can best help you maximize the benefits under your policy. We serve clients all over the country, and we will do our best to get your benefits paid.

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Disability Company Reviews
(656)
Showing 8 of 656 Reviews
Sedgwick

Don't trust them, they like to play games

Reviewed by Bob on November 14th 2024   Verified Policyholder | June 2024 date of disability
They suck the life out of people that need help. They falsely advertise for helping people that they care. Sorry to tell you it's all about money, they do not care for any... read more >
New York Life

Lyme Disease Disability Claim Denial

Reviewed by Bob C. on November 13th 2024   Verified Policyholder
I have had repeat claims for genuine medical leave and they have repeatedly been denied by NY Life. I have even been diagnosed with Lyme and going through treatments and t... read more >
New York Life

Disappointed with NY Life Disability Excuses

Reviewed by Carina S. on November 12th 2024   Verified Policyholder
I am beyond disappointed with NY Life Disability Insurance’s handling of my father’s claim. My father, a 66-year-old man who has suffered two strokes and continues to ... read more >
New York Life

New York Life is a joke!

Reviewed by Heather on October 3rd 2024   Verified Policyholder | August 2024 date of disability
This company sucks when it comes to disability claims. They are slow at processing stuff, then they always say they didn't recieve the doctors information. You spend your ... read more >
MetLife

They FULL OF ****

Reviewed by KM on October 3rd 2024   Verified Policyholder | August 2024 date of disability
MetLife is what everyone on this review are saying. They don't contact you to let you know what's going on with your claim or to let know you need additional info. I had a... read more >
Sedgwick

Worst Company Ever

Reviewed by RobRob on September 23rd 2024   Verified Policyholder | August 2024 date of disability
If something happens to you at work you better hope you die, my son is going through HELL because this company is handling his work comp. NO RETURN PHONE CALLS, TEXTS, EMA... read more >
MetLife

MetLife for disability? Avoid the surgery unless it's life-threatening

Reviewed by Jeff on August 22nd 2024   Verified Policyholder | August 2024 date of disability
The worst company I ever dealt with, never received a call from my claim manager.
Reliance Standard

Short Term Disability Claim/Inconsistent to NO Communication

Reviewed by GaKRN on August 22nd 2024   Verified Policyholder | June 2024 date of disability
When I did call & reach a live person they were kind & helpful. The person assigned to my claim left one phone message & I have not spoken to her since. Information she re... read more >
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The claimant is an 64 year old former Corporate Attorney and at a prominent Florida business law firm who was forced to cease working in his highly successful and rewarding profession, job, and career on January 27, 2021, and to seek disability compensation under his policies with Lincoln due to severe symptomatology stemming from or following a viral COVID-19 i... Read More >

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Prudential reverses decision to terminate LTD benefits of MRI Tech with Primary Progressive Multiple Sclerosis and degenerative Disc Disease

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Engineer With Depression Wins Prudential LTD Appeal

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Reliance Standard Disability Denial Upheld Due to Claimant's Lack of Strong Medical Record Support

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Judge Agrees that MetLife's Denial of Long Term Disability Benefits was Reasonable

In Anne Ehlert v. Metropolitan Life Insurance Company (MetLife), Ehlert was a consulting pension actuary for pension plans at Towers Watson. Her first day of work with Towers was September 8, 2003. Her last day of work was December 23, 2015. In August 2016, she applied for long-term disability (LTD) benefits under her employer’s disability insurance benefit plan which was administered by MetLife.In thi... Read More >

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5 Ways We Help Get Your Benefits Paid

Get Your Disability Application Approved

Our goal is to get your application for disability insurance benefits approved. Applying for disability insurance benefits can be a difficult process and the information you provide is critical. Most disability insurance companies look at your application in hopes of finding a reason to deny your claim. Your disability company will ask you to complete numerous forms, interview you, request lots of information, speak with your doctors and possibly request to have you examined by their hired gun doctor.

Through our experience of having helped thousands of disability insurance claimants, our disability insurance lawyers will guide you through the entire application process and give you the best chance to get your disability claim approved the first time.

Submit A Strong Appeal Package

If your disability insurance benefits have been wrongfully denied, then our disability insurance lawyers know exactly what it takes to get your disability claim approved. You only get once chance to submit an Appeal, therefore every piece of evidence that will support your disability claim must be included. The goal is to win your disability benefits at the Appeal level, but while preparing your Appeal you must consider how a federal judge will review your disability claim if your benefit denial is upheld.

Preparing a strong disability appeal package is an art that requires you to understand how the courts interpret your disability policy language, ERISA regulations / laws, and how to strategically present evidence in support of your definition of disability. We encourage you to contact any of our long-term disability attorneys for a free immediate review of your disability denial.

Sue Your Disability Company

98% of the disability insurance lawsuits filed by our law firm have resulted in either the payment of benefits or a lump-sum settlement agreement. Our disability insurance attorneys have filed ERISA governed and private policy long term disability insurance lawsuits against every major disability insurance company in state and federal courts nationwide and we love fighting for the little guy against the multi-billion dollar insurance company giants.

We have recovered hundreds of millions of dollars for our clients and we would like the opportunity to provide you with a free review of your disability benefit denial. There are many complex factors in a disability benefit lawsuit and the legal battle to win long term disability benefits can be fierce.

Prevent A Disability Benefit Denial

Approval of long-term disability is a continuous process as every disability insurance company will evaluate your eligibility for benefits on a monthly basis. You can never let your guard down and assume that your disability company will continue to pay your benefits for as long as you think you need them.

Our disability insurance law firm offers a reasonable flat fee monthly claim handling service in which we handle every aspect of your long-term disability claim and do whatever it takes to make sure you are paid every month.

Negotiate a Lump-Sum Settlement

Let's discuss if a lump-sum settlement or buyout of your disability insurance claim is both available and makes financial sense for you. Our disability insurance lawyers have negotiated more than five-hundred million dollars in disability insurance buyouts and we know how to get you a maximum settlement. A disability insurance company is not required to offer a buyout and not every disability company offers them.

Questions About Hiring Us

Who are Dell Disability Lawyers?

We are disability insurance attorneys that know how to get your short or long term disability benefits paid. As a nationwide law firm we have helped thousands of disability insurance claimants throughout the United States to collect hundreds of millions of dollars of disability insurance benefits from every major disability insurance company.

Our attorneys have been able to either get our clients paid monthly disability benefits or obtain a one-time lump-sum settlement in more than 98% of our cases. Our disability insurance lawyers have seen it all when it comes to disability insurance claims and we know exactly what it takes for your disability claim to be approved.

We offer disability insurance attorney representation nationwide and we welcome you to contact any of our LTD lawyers for a free immediate review of your disability claim. We also invite you to visit and subscribe to our YouTube channel where we have more than 900 videos and regularly provide tips to help protect your disability benefits.

Who do you help?

Our disability insurance attorneys help individuals that have either purchased a long term disability insurance policy from an insurance company or obtained short or long term disability insurance coverage as a benefit from their employer. We have helped individuals in almost every type of occupation with monthly disability benefit payments ranging from $1,500 to $50,000.

Our clients include all types of employees ranging from retail associates, sales representatives, government employees, police officers, teachers, janitors, nurses, pilots, truck drivers, financial advisors, doctors, dentists, veterinarians, lawyers, consultants, IT professionals, engineers, professional athletes, business owners, and high level executives.

A strong understanding and presentation of the duties of your occupation is essential for securing disability insurance benefits.

Do you work in my state?

Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability insurance lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.

What are your fees?

Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.

The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.

In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.

Do I have to come to your office to work with your law firm?

No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via phone, email, fax, or video conferencing sessions. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.

How can I contact you?

When you call us during normal business hours you will immediately speak with a disability insurance attorney. We can be reached at 800-698-9159 or by email. Lawyers and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.

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