Disability Insurance Company Reviews & Ratings

Read real client ratings and reviews of disability insurance companies. Share your experience to help keep disability insurance companies honest.

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Mutual of Omaha

DENIED PRE-EXISTING

Reviewed by Blackmon on March 19th 2026   Verified Policyholder | February 2026 date of disability
I filed a claim with Mutual of Omaha because I had a hip replacement surgery. My family doctor referred me to an orthopedic surgeon. Mutual of Omaha denied my claim saying...
Hartford

Total INCOMPETENCE!!!

Reviewed by Bryan on January 23rd 2026   Verified Policyholder | December 2025 date of disability
They don't answer or return calls... lack of communication... unorganized... takes 3-4 weeks after approval to recieve a check... they mail checks on a friday... mailed me...
Sun Life

Worst company ever

Reviewed by Danyette on January 23rd 2026   Verified Policyholder | December 2025 date of disability
I hate them, nothing else to say.
Lincoln Financial

Not getting paid on time

Reviewed by Jim on January 7th 2026   Verified Policyholder | October 2025 date of disability
From the very start they have not tried to work with me at all. So I went out for a knee surgery and it took a month and a half to get my first check. When I had turned al...
Sedgwick

Deadlines for you while theirs are ignored

Reviewed by AT&T employee on December 16th 2025   Verified Policyholder | September 2024 date of disability
They're absolutely terrible! Here you are on disability and they delay the whole process. Hold you accountable for your company's deadlines, meanwhile they will take well ...
Sedgwick

Terrible Company

Reviewed by Tesha on December 16th 2025   Verified Policyholder | August 2025 date of disability
I’ve been dealing with Sedgwick since August 2025 for my mental health claim. They originally denied my claim even though the psychiatrist recommended that I not return ...
Sun Life

Extension

Reviewed by Tryan on December 16th 2025   Verified Policyholder | September 2025 date of disability
Originally they approved my disability but even though my drs note and follow up info said if be out til at least the 24th of November this adjuster stopped my payments on...
Lincoln Financial

These people must not be human, they have no regard for people

Reviewed by Ann on December 16th 2025   Verified Policyholder | September 2025 date of disability
LF has no sense of urgency for people without money to buy food, pay rent, etc. They take their sweet time and it's almost like they enjoy it. I have an appeal pending for...
Lincoln Financial

FMLA denial after doctor who specializes in my syndromes submitted proper medical records and forms

Reviewed by SC on December 16th 2025   Verified Policyholder | August 2025 date of disability
FMLA denial after Dr. who specializes in my syndromes submitted proper medical records and forms. I have Ehlers-Danlos Syndrome hEDS, hyperadrenergic POTS and a miriad of ...
Hartford

Frustrating

Reviewed by Annie on September 29th 2025   Verified Policyholder | September 2025 date of disability
I’ve dealt with the Hartford before for short term disability. I’m now dealing with them due to feign off work for surgery on foot. Nothing has changed with this compa...
Davies

Incompetent "Support"

Reviewed by Ron on September 29th 2025   Verified Policyholder | June 2025 date of disability
I normally don't like to write bad things about people or companies but I honestly cannot think anything positive about Davies Insurance. They are, however, very good with...
Lincoln Financial

Did Not Receive Payment

Reviewed by Monique on September 29th 2025   Verified Policyholder | July 2025 date of disability
I went on disability in July, we are now in September. I have been through 2 case managers. They never call you back, they are constantly asking for documents and when I s...
Broadspire

This Company Uses Bad Faith Practices

Reviewed by Helen on August 25th 2025   Verified Policyholder | December 2024 date of disability
I got hurt in December, the start of my Christmas UPS seasonal job. The manager did not comply with safety hazards and I got hurt. The manager wrote the injury report with...
Mutual of Omaha

90 days and still waiting

Reviewed by Cheryl on July 26th 2025   Verified Policyholder | July 2024 date of disability
I filed for benefits in July, 2024 with an effective date of 7/30 (after the 14 day wait) and today is October 18th and my claim is still pending. They either don't want t...
New York Life

NY Life Short Term Disability Team is Terrible

Reviewed by Dr. T on July 22nd 2025   Verified Policyholder | August 2024 date of disability
I am a physician and was in a high velocity rear impact car accident. The person slammed into my stopped car going almost 50mph. Was not physically or cognitively able to ...
Sedgwick

Sedgwick will use the false need for discovery to deny your claim

Reviewed by Calvin on July 20th 2025   Verified Policyholder | August 2021 date of disability
Sedgwick will use the false need for discovery to deny your claim for as long as possible to wear you down because you are out of work and need the money.Lie, cheat and ...
Unum

Unum does not act as a fiduciary

Reviewed by Unum is horrible on July 15th 2025   Verified Policyholder | October 2025 date of disability
I received paycheck from 2 sources at work. I was approved for LTD by Metlife within 40 days, no questions asked. I was approved by NWM which was my private own occupation...
Unum

UNUM denied my LTD claim after 6 months although my health continues to decline

Reviewed by Michael B on July 12th 2025   Verified Policyholder | July 2023 date of disability
An attorney is needed to monitor an open, ongoing claim. I naively thought payments would continue. Review of medical records by a disability attorney before submission to...
MetLife

Horrible STD Service. Run !!!!

Reviewed by Scott F. on July 8th 2025   Verified Policyholder | June 2025 date of disability
For the first time since I can remember my employer did not offer STD as one of my paid benefits so I’m paying for this policy. Had to file a claim on 6-14-25. Went thro...
Reliance Standard

Reliance Standard cut off LTD suddenly claiming I could do sedentary work after 10 plus years… no paperwork sent to appeal

Reviewed by Autumn on July 1st 2025   Verified Policyholder | January 2015 date of disability
I’ve been on STD then LTD with Reliance since 1/2015. They sent a medical review in December 2024 to my old address which of course I never got the paperwork for. I emai...