Disability Insurance Company Reviews & Ratings

Read real client ratings and reviews of disability insurance companies. Share your experience to help keep disability insurance companies honest.

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Lincoln Financial

Having difficulty seeking a lump sum buyout of my LTD with Lincoln Financial.

Reviewed by Melissa Elkins on April 30th 2014   Verified Policyholder
Lincoln Financial is my LTD carrier, they have never questioned any information, only sent out yearly forms for my Dr. to fill out. Now I would like to do a buyout and NO ...
Reply
Sent on April 30th 2014 by Attorney Stephen Jessup
Melissa, under certain circumstances and on a case by case basis Lincoln Financial will consider a lump sum buy out of a claim for benefits. Please feel free to contact ou...
Sun Life

I can’t see how a company can legally do this

Reviewed by Robert McCoy on April 30th 2014   Verified Policyholder
My wife Vivian worked for a Md. Hospital as an R.N. She had long term disability and short term disability policy’s partly provided by the hospital. She developed back p...
Reply
Sent on April 30th 2014 by Attorney Stephen Jessup
Robert, your wife’s experience with Sun Life is not at all uncommon. When you get a copy of the denial letter please feel free to contact our office to discuss how we ma...
Hartford

They suck!

Reviewed by Robert Cavanna on April 26th 2014   Verified Policyholder
My wife works for Weis Markets. She was off for 4 months for surgery. Hartford the disability carrier for Weis, closed her account 2 and a half weeks before she went back ...
Aetna

Thanks for nothing, Aetna!!!

Reviewed by Sal Apara on April 23rd 2014   Verified Policyholder
I had umbilical hernia surgery on Mar. 28th, have been off work since Mar. 14th. I have recieved 2 payments from rialroad retirement and nothing from Aetna. They faxed doc...
Principal

Why do I pay to have such misery in dealing with a company??

Reviewed by D Alan on April 8th 2014   Verified Policyholder
I work in the financial field and have back issues that limits me from working full time. Many Years ago I took out a policy with Principal Group that would cover me and I...
Reply
Sent on April 8th 2014 by Attorney Stephen Jessup

D ALAN, I assume your claim is still pending a decision. If so, please feel free to contact our office to discuss how we may be able to assist you.

Aetna

Aetna cut off my benefits 5 days early

Reviewed by Derrik on April 1st 2014   Verified Policyholder
Hello. I had to use Aetna disability when I had double hernia surgery. The dates I was to be on disability were from March 12-19 of 2014. Aetna only paid me through the 14...
Reply
Sent on April 1st 2014 by Attorney Jay Symonds

Derrick, your only option would be to appeal the denial of benefits to try to secure the remaining 5 days Aetna would owe you.

New York Life

I can not stand their horrible business practices. New York Life is a bunch of mean jerks that reduce their liabilities by any means.

Reviewed by Trisha on April 1st 2014   Verified Policyholder
I was on LTD with New York Life they were well aware of my medical condition but every 6 month they would withhold payments “while they review my case” then at the end...
Reply
Sent on April 1st 2014 by Attorney Stephen Jessup
Trisha, I am sorry to hear of your difficulties with New York Life. As you probably know, you are not alone. Please feel free to contact our office if you would like to di...
New York Life

I don’t think it is right for New York Life to require you to apply for SSDI and even assist with the process and then after approval from SSDI drop you

Reviewed by Virgie on March 27th 2014   Verified Policyholder
I was taken out of work 3/2013. I needed bi-lateral knee replacements. I had both knees replaced in 2013. After I exhausted short term disability I was rolled over into lo...
Reply
Sent on March 27th 2014 by Attorney Gregory Dell
Virgie, unfortunately, your situation is not uncommon at all. At this point you will need to file your administrative appeal of New York Life’s denial. Please feel f...
Aetna

Aetna kept getting a 45 day extension to review my appeal. They are incompetent!

Reviewed by Rachel on March 26th 2014   Verified Policyholder
I filed a STD Claim in October of 2013 and Aetna wrongfully denied my claim and I appealed. My appeal was moved 45 days in January and then after that 45 they moved it ano...
New York Life

Stress over New York Life is making me so much worse!!

Reviewed by Audra on March 20th 2014   Verified Policyholder
I have been approved for New York Life short term disability and long term disability since June of 2013. I’m 27 years old and due to a severe reaction I have become ver...
Reply
Sent on March 20th 2014 by Attorney Rachel Alters
Audra, we wish you the best with the appeal you submitted. In the event New York Life continues to deny your claim, please feel free to contact our office to discuss how w...
Aetna

The system Aetna has in place is very BROKEN.

Reviewed by Brenda on March 14th 2014   Verified Policyholder
I was put on a Leave of absence from the company I worked for due to severe Migraines. When I filed for my Disability insurance I was denied them saying they didn’t get ...
Unum

Unum refuses to approve my STD

Reviewed by Marvin on March 14th 2014   Verified Policyholder
I have short term disability with UNUM Insurance through my employer. Due to sudden onset of seizures my family doctor forbid me from driving or working until cleared by a...
Reply
Sent on March 14th 2014 by Attorney Jay Symonds

Marvin, has your claim been formally denied prompting the necessity to file an appeal? If so, please feel free to contact our office to discuss your options.

Reliance Standard

I was receiving STD and LTD from Reliance Standard without a problem until they suddenly denied my benefits without warning.

Reviewed by A.M. on March 9th 2014   Verified Policyholder
I have two Workers’ Comp claims filed against my employer, my Work Comp files were denied from the beginning and now four years later we are still litigating them. My Dr...
Reply
Sent on March 9th 2014 by Attorney Stephen Jessup
A.M., it is not at all uncommon for an insurance company to enter a denial without warning. Are they paying the benefit while they review the information you provided, or ...
Lincoln Financial

I was approved unpaid medical leave by Wells Fargo, but was denied LTD after Lincoln Financial mis-represented and misquoted my doctor.

Reviewed by Colleen Skowronski on March 6th 2014   Verified Policyholder
Apparently I am too sick to work and too well not to. I am on unpaid medical leave since being denied Long Term Disability (LTD) by Lincoln Financial. I spoke to U.S. Depa...
Reply
Sent on March 6th 2014 by Attorney Stephen Jessup

Colleen, if you have not already filed your appeal, please feel free to contact our office to determine how we may be able to assist you in filing same.

New York Life

I can't get in touch with New York Life

Reviewed by Frankie on February 25th 2014   Verified Policyholder
I was paid out my full short term disability and a small portion of the long term disability. I sent in my appeal and was never responded to. I called New York Life for th...
Reply
Sent on February 25th 2014 by Attorney Stephen Jessup
Frankie, I would highly suggest that you send a request in writing for an update detailing all of what has occurred. Did you submit your appeal with receipt confirmation t...
Guardian

RUN WHILE YOU CAN! I was scammed.

Reviewed by Lisa P. on February 20th 2014   Verified Policyholder
I had a policy for several years for LTD provided by my employer (I was a teacher) as part of a benefit package. After over six years of faithfully paying premiums (even w...
Reply
Sent on February 20th 2014 by Attorney Stephen Jessup
Lisa, I am sorry to hear about your experience. From reading your story, with specific attention to your “P.S.”- please note that we are not representatives of Guardia...
Reliance Standard

I was denied LTD coverage by Reliance Standard because my cancer was deemed a pre-existing condition.

Reviewed by Beth on February 16th 2014   Verified Policyholder
I have a general comment. My company signed a long term disability contract with Reliance Standard 9/1/2011. I was diagnosed with stage 4 cancer in March of 2011. I was de...
Reply
Sent on February 16th 2014 by Attorney Stephen Jessup
Beth, if there was no prior disability plan in place before Reliance Standard provided coverage, then it is quite possible you would be excluded under the policy’s pre-e...
New York Life

This is a horrible place to work for.

Reviewed by S. Jackson on February 1st 2014   Verified Policyholder
New York Life did the same thing to me. I lost my job concerning a FLMA and disability denial. This is a horrible place to work for.
Hartford

Hartford gives my son $59 a month even though his treatment is almost $10k per month

Reviewed by Fran Alt on January 31st 2014   Verified Policyholder
My son worked for Walmart for 18 years before he was diagnosed with stage four melanoma with mets to brain, lymph nodes, illiac chain and more. He was given a few months t...
Reply
Sent on January 31st 2014 by Attorney Stephen Jessup
Fran, our thoughts are with your son. Unfortunately, group disability policies allow the benefit to be offset by the amount received from Social Security and other sources...
Lincoln Financial

I can't handle the constant harrassment from Lincoln Financial for my medical information.

Reviewed by Victoryia on January 29th 2014   Verified Policyholder
Hello, my name is Victoryia and I have been on sick leave from a self insured company since Sept. 2013 for an auto accident. In Dec I started received calls every two week...
Reply
Sent on January 29th 2014 by Attorney Stephen Jessup
Victoryia, I am sorry to hear of your difficulties. You are certainly not alone. Due to the fact you indicate receiving weekly checks I assume that your claim is currently...