I can not stand their horrible business practices. New York Life is a bunch of mean jerks that reduce their liabilities by any means.

I was on LTD with New York Life they were well aware of my medical condition but every 6 month they would withhold payments “while they review my case” then at the end of the year they would send a check or 2 for the whole year. They were reviewing my case again and requiring me to see “their doctors” and having me see them 9 hours drive away. They would leave a message with a call back number but always leave one number out so that I couldn’t call back. They hired a group of people in California for an office here and they I think were to get evidence to settle their claims for the lowest amount. These people had the charm of bill collectors and would send letters for demand of evidence with dates that were far past as a deadline… I am now experiencing paralisis and had so many surgeries. The insurance was to even out a loss of wages not wait an entire year then get 2 checks. Also they said according to our definition you are not disabled… but what is their definition? They are super terrible and give the whole purpose of insurance a bad name. I can not stand their horrible business practices. I am surpised that they are still in doing this… I was hope a reputable company would buy them out. It use to be Paul Revere with 4A rating, then they got bought out by someone with out our knowledge then the a company named Acme bought them still no notice. Then New York Life baught them. You would think that they were reputable since their holdings were so wide, but that is not the case. The name New York Life will forever mean: MEAN jerks that reduce their liabilities by any means.