The system Aetna has in place is very BROKEN.

I was put on a Leave of absence from the company I worked for due to severe Migraines. When I filed for my Disability insurance I was denied them saying they didn’t get paperwork from my physician. When I contacted my physicians they both said they were never sent paperwork. I called Aetna back asked them to send me the paperwork and I would personally get it filled out/signed and faxed back. Once done it was denied again for not enough information, which didn’t make sense since I have worked in this industry and I knew they had plenty of information to approve my case. I was getting 35 Botox injections in my head neck and back to help relieve the pain. I was on a numerous medications ,one medication that requires a PA and was $1600 for 6 pills a month. I resubmitted more information and after 3 levels of appeals it was denied again. I just went back to work after being off for 20 months. I still suffer from the Migraines and have not yet gotten a dime from Aetna. I know of at least 2 other people from my company who were also denied benefits, one has Lupus and the other had 4 surgeries for a brain aneurism. The system they have in place is very BROKEN.