Disability Insurance Company Reviews & Ratings

Read real client ratings and reviews of disability insurance companies. Share your experience to help keep disability insurance companies honest.

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Standard

Standard based their denial on a confition that I do not have

Reviewed by Lori on August 10th 2014   Verified Policyholder
I find it ironic that I received a denial letter from the standard and the condition they based the denial on is not the condition I have. There are 3 specialists in my st...
Reply
Sent on August 10th 2014 by Attorney Gregory Dell

Lori, if you have not already appealed the denial of your claim for benefits, please feel free to contact our office to discuss how we may be able to assist you.

Guardian

$7k and 3 months later and Guardian is still "working on it" and asking me to "be patient"

Reviewed by RSDS2014 on August 1st 2014   Verified Policyholder
I have RSD from carpel tunnel surgery in March of 2010. The surgeon sent me to a pain Dr 3 weeks after surgery not telling me why. He had to send all my info to the pain D...
Reply
Sent on August 1st 2014 by Attorney Gregory Dell
Please feel free to contact our office to discuss your claim. Guardian is typically very prompt in their claim review, and 3 months to make a determination under a short t...
Reliance Standard

No matter how I send my medical records, Reliance Standard consistently claims to have never received them.

Reviewed by Christina Riley on July 30th 2014   Verified Policyholder
I was taken off work at 22 weeks because of complications of pregnancy. My claim submitted on 6/30/14 to Reliance. My doctors office spent two weeks trying to submit medic...
Reply
Sent on July 30th 2014 by Attorney Stephen Jessup
Christina, please feel free to contact our office to discuss how we may be able to assist you in getting your benefit started. In the meantime I would suggest that you per...
Standard

Standard made my leave a living hell

Reviewed by Karen on July 26th 2014   Verified Policyholder
I’ve been off work since June 12, 2014. It started off with a flare up of a herniated disc but I was hospitalized from July 1st thru July 9th with MRSA. Was sent home wi...
Guardian

Guardian dropped me and now, no one will hire me

Reviewed by Joseph P. Czarnecki on July 23rd 2014   Verified Policyholder
Yes, I was also getting 66% of my pay from Guardian; also getting NYS Comp. Guardian forced me to apply for SS disability. When I got payment of $29000 from SSD they force...
Reply
Sent on July 23rd 2014 by Attorney Stephen Jessup

Please feel free to contact our office to discuss your rights under ERISA as it relates to filing an administrative appeal of the denial of your benefits.

Unum

What can I do if Unum has declined my clain twice?

Reviewed by Shenida on July 23rd 2014   Verified Policyholder
Hi, I had a cesarean on 3-20-2014 due to delivery of 3rd child. I was out of work on maternity leave under STD. On 4-1-2014 I had to undergo surgery a 2nd time due to havi...
Reply
Sent on July 23rd 2014 by Attorney Jay Symonds
Shenida, without an understanding of the facts and circumstances I would not be able to provide an adequate opinion. Typically though, if Unum has denied your claim twice ...
Unum

Unum claimed I was self-insured when I wasn't

Reviewed by Danielle on July 22nd 2014   Verified Policyholder
Unum is now claiming I am self-insured, although they have been paying my claims and my employer states I am fully insured. Unum took 25% in federal taxes due to my improp...
Reply
Sent on July 22nd 2014 by Attorney Cesar Gavidia
Danielle, there might be a miscommunication of concepts with Unum. Self-Insured usually refers to a employer provided policy that is funded by your employer- meaning your ...
New York Life

New York Life made my anxiety 10x worse

Reviewed by Christina on July 14th 2014   Verified Policyholder
I have been a victim of New York Life I believe scene 2009. I had to fight for every single penny I have gotten from them. I was already off work for a medical and depress...
Reply
Sent on July 14th 2014 by Attorney Cesar Gavidia

Christina, please feel free to contact our office to discuss how we may assist you in handling your claim on a monthly basis.

Sun Life

SunLife said they were too busy to talk and then tweeted my daughter in law

Reviewed by Yvonne Mason on July 7th 2014   Verified Policyholder
My son has been on disability through SunLife since last year. They cut him off about a week or so ago. My daughter in law tried to call them. The person they deal with wa...
Reply
Sent on July 7th 2014 by Attorney Cesar Gavidia

Yvonne, please feel free to have your son contact our office to discuss how we may be able to assist him with filing an appeal of Sun Life’s denial.

Standard

I know Standard's denial letter is coming

Reviewed by Michael on July 6th 2014   Verified Policyholder
It is sounding like The Standard will release me July 19, 2014. I will receive one more check from them. There was a Definition of Disability that changed after 36 months ...
Reply
Sent on July 6th 2014 by Attorney Stephen Jessup
Michael, if your claim is governed by ERISA and is denied you will be required to file an administrative appeal before being allowed to bring any legal action. I cannot em...
Standard

Stanfrod declined my MS claim

Reviewed by Connie on July 4th 2014   Verified Policyholder
Diagnosed with MS 2006, filed STD claim with The Standard April 1, 2014. Denial letter June 2014 stating doctor did not provide enough evidence that I am unable to perform...
Reply
Sent on July 4th 2014 by Attorney Jay Symonds
Connie, the trend in the disability insurance industry seems to be denial of claims on account of MS due to a multitude of reasons they believe do not support functional i...
New York Life

I can't do anything, but New York Life says I can work and they are denying me what I paid for for several years.

Reviewed by Sonya on July 3rd 2014   Verified Policyholder
I have had back problems since 2008. I had my surgery on my back dec 2008. I have been driving a bus since march of 2008. In 2009 I opted for STD coverage. In 2011, I star...
Reply
Sent on July 3rd 2014 by Attorney Stephen Jessup
Sonya, what you are experiencing is common when dealing with New York Life. Insurance companies have an unspoken motto that “diagnosis does not equal disability” meani...
Unum

Unum should be ashamed of the lies they put in my denial letter

Reviewed by Italian88 on June 27th 2014   Verified Policyholder
I have Unum LTD through my employee’s group policy and I also pay extra from my earnings to cover LTD at a max. I have been working in the healthcare industry for the pa...
Reply
Sent on June 27th 2014 by Attorney Stephen Jessup
Italian88, I am sorry to hear about the denial of your claim. Please feel free to contact our office to discuss how we may be able to assist you in appealing Unum’s deni...
Aetna

Aetna denied my claim, so I can't afford my medical treatments or house bills

Reviewed by Valenica on June 26th 2014   Verified Policyholder
On February 20, 2014 I had haglund’s removal, Achilles debridement and bunion removal. Due to my surgery in April I was diagnosed with Complex Regional Pain Syndrome in ...
Reply
Sent on June 26th 2014 by Attorney Stephen Jessup
Valenica, I am sorry to hear of your troubles with Aetna. As you have already submitted your appeal the only thing that can really be done is wait for a determination from...
New York Life

What New York Life does to us is horrible

Reviewed by Edin D.J. on June 23rd 2014   Verified Policyholder
Just as I thought, after FCE, my LTD claim is closed. I just saw on line, my case status. Nobody cares what I have pain and tear in the hip, spine pain and two knee surger...
Reply
Sent on June 23rd 2014 by Attorney Stephen Jessup
Edin, please feel free to contact our office when you receive the denial letter from New York Life so we can discuss how we may be able to assist you in appealing the deci...
MetLife

Met Life is legalized extortion

Reviewed by Tim on June 19th 2014   Verified Policyholder
I worked for Continental/United Airlines for 15 years and paid for long term disability for all of those years. I was diagnosed with type 1 diabetes and could not work bec...
Reply
Sent on June 19th 2014 by Attorney Gregory Dell
Tim, how long has MetLife had your application? Under the law they are entitled to 45 days to render a decision, with the possibility of a 45 day extension. Please feel fr...
Sun Life

This company’s behavior is despicable and, frankly, cruel.

Reviewed by Diana on June 19th 2014   Verified Policyholder
So much evidence that the SunLife has been doing intentional damage to the claimants’ credit scores, not fulfilling it’s obligations by unjustly denying claims, causin...
New York Life

New York Life said if I had gotten a knee replacement I would have been eligible for benefits. Sorry New York Life, my knee had to wait when I was in the hospital 4 times for my bipolar disorder

Reviewed by Deb on June 17th 2014   Verified Policyholder
Well, New York Life has done their Re-Eval, and it looks like it will be a “No.” I had two disabilities when I left my last job. Bipolar Disorder, and need of a knee r...
Reply
Sent on June 17th 2014 by Attorney Rachel Alters
Deb, if New York Life does deny your appeal, please feel free to contact our office to discuss how we may be able to assist you in potentially bringing a lawsuit under ERI...
Lincoln Financial

I asked LFG head of appeals if he'd ever Googled the company and seen the pages upon pages of their shady practices. He changed the subject

Reviewed by Jen on June 17th 2014   Verified Policyholder
I just talked to the head of appeals today because there were nurses that denied on the first level of appeal. He told me that he’d, personally, make sure a doctor revie...
Reply
Sent on June 17th 2014 by Attorney Stephen Jessup
Jen, insurance companies cutting corners to save money on medical reviews is all too common. Please feel free to contact our office in the event Lincoln denies your appeal...
Lincoln Financial

LFG nurses can question the decisions of my neurosurgeon. What a joke

Reviewed by Jen on June 16th 2014   Verified Policyholder
I stumbled upon a Job Opportunity notice for Lincoln. The position is Psychiatric Nurse Disability Consultant and the minimum qualifications are “Undergraduate degree OR...
Reply
Sent on June 16th 2014 by Attorney Gregory Dell
Jen, it is all too common that insurance companies use nurse case managers to review an initial claim for benefits. If the claim is denied and the insured appeals, then th...