Disability Insurance Company Reviews & Ratings

Read real client ratings and reviews of disability insurance companies. Share your experience to help keep disability insurance companies honest.

Showing 321–340 of 681 Reviews
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Lincoln Financial

My doctor of 2 years changed his mind abt my disability after speaking with Lincoln Financial…

Reviewed by Kim on May 1st 2016   Verified Policyholder
My husband has been on SSD for 2.5 years. When he became totally disabled, he was approved for SS and Lincoln disability right away. Well, a week ago Lincoln called and sa...
Reply
Sent on May 1st 2016 by Attorney Rachel Alters
Kim, why the sudden change in position by the doctor? That will unfortunately hamper the chances of success on appeal. Please feel free to contact our office to discuss yo...
Principal

Principal owes me 4k

Reviewed by Louann W. on April 28th 2016   Verified Policyholder
Purchased short term disability through my employer with this group. I’ve been out of work since 2/29/16. Haven’t received the first pay. Contract is I’m supposed to...
Reply
Sent on April 28th 2016 by Attorney Stephen Jessup
Louann, if they uphold the denial of your claim on appeal please feel free to contact our office to discuss what your rights/next steps are. Hopefully they will not need t...
Sun Life

SunLife repeatedly claims they have not received my faxes

Reviewed by Margaret on April 24th 2016   Verified Policyholder
How often have you heard of them claiming to not receiving faxes despite being sent once a week x 3 weeks. I scanned and emailed which they acknowledged. Then it was my em...
Reply
Sent on April 24th 2016 by Attorney Stephen Jessup

Margaret, claiming to not receive faxes is a very common complaint with Sun Life. Please do not hesitate to contact our office should they deny your claim.

Lincoln Financial

Lincoln Financial keeps denying my LTD claim even though multiple doctors say I can't work.

Reviewed by Ruby B. on April 22nd 2016   Verified Policyholder
Having the same problems with Lincoln Financial insurance denying the long term disability claim since nov 2015. I have two Dr’s that agree that I should not return to w...
Reply
Sent on April 22nd 2016 by Attorney Stephen Jessup
Ruby, have you submitted your appeal of the denial as depending on when in November your denial occurred your 180 days is drawing very near? Please feel to contact our off...
Lincoln Financial

Lincoln Financial found a doctor purely to contradict my husband's doctor's orders.

Reviewed by Christina D. on April 19th 2016   Verified Policyholder
Lincoln Financial has now changed the rule to 12 months then they change your occupation to “any occupation.” My husband’s doctor refuses to release him because he c...
Reply
Sent on April 19th 2016 by Attorney Stephen Jessup
Christina, I am assuming your husband’s claim was denied in the any occupation stage of disability? If so, have you filed an appeal? Please feel free to contact our offi...
Reliance Standard

Even though my spinal illness is very well-documented, Reliance Standard has yet to transfer me to LTD.

Reviewed by Mary T. on April 1st 2016   Verified Policyholder
On Oct. 12, 2015, I submitted a dual STD/LTD claim with Reliance Standard due to the continuing decline of my congenital spinal stenosis compounded by spinal DJD and psori...
Reply
Sent on April 1st 2016 by Attorney Stephen Jessup
Mary, please contact our office to discuss your claim. Typically a claim for LTD benefits is to be made in 60-90 days, which depending on when the review process began fol...
Aetna

AETNA IS A THIEF!!

Reviewed by Debjic on March 30th 2016   Verified Policyholder
My situation: I had an accident in April 2015 which resulted in 5 major surgeries and 3 weeks of coma and 2.5 months in rehab. I am now in a wheelchair and lost my feet. A...
Reply
Sent on March 30th 2026 by Attorney Gregory Dell

Debijc, please contact our office to discuss your claim. This is surprising conduct, even for Aetna!

Lincoln Financial

Lincoln Financial denied my LTD claim, but I didn't appeal it within 180 days. Looking to potentially appeal now.

Reviewed by Marilyn F. on March 29th 2016   Verified Policyholder
I received my 1st SSDI check in June 2014. I applied for my long term disability in Jan 2014. I was denied because they didn’t have enough medical records at that time. ...
Reply
Sent on March 29th 2016 by Attorney Stephen Jessup
Marilyn, under a Lincoln Financial disability policy, Lincoln would have paid you a monthly benefit up to age 65 (depending on any limitation language in the policy) less ...
Lincoln Financial

Lincoln Financial doesn't want to know the truth about your disability, they just want to find ways to say you're not disabled.

Reviewed by Debra on March 27th 2016   Verified Policyholder
Lincoln Financial long term benefits were supplied by my employer. In Feb 2012 I tore my labrum of my right hip. Continued to work until October 2012 when the pain was so ...
Reply
Sent on March 27th 2016 by Attorney Stephen Jessup
Debra, how long ago was your claim denied? Did you already go through the administrative appeals process? Please feel free to contact our office to discuss your case in gr...
New York Life

New York Life is the worst insurance company I have ever had to deal with.

Reviewed by Bonnie B. on March 16th 2016   Verified Policyholder
New York Life is the worst insurance company I have ever had to deal with. A person pays for the insurance because they want the security and comfort that if they are unab...
Reply
Sent on March 16th 2016 by Attorney Gregory Dell

Bonnie, thank you for sharing your story. Is your claim currently in appeal?

Guardian

Yet another person screwed by Guardian's corporate greed

Reviewed by Bill on March 14th 2016   Verified Policyholder
I am constantly being harassed by the Guardian to supply meaningless forms and information with threats of denial of benefits. The requests are ‘meaningless’, as I hav...
Reply
Sent on March 14th 2016 by Attorney Cesar Gavidia

Bill, please feel free to contact our office to discuss how we can assist you with monthly claims handling.

Hartford

ARE THEY CRAZY?!?!?

Reviewed by Deneen on March 12th 2016   Verified Policyholder
I have been on LTD for 21 yrs due to a car accident. Since then I have had additional health issues(2 heart attacks, torn retina, vascular condition which causes fainting)...
Reply
Sent on March 12th 2016 by Attorney Stephen Jessup
Deneen, when did Hartford deny your claim? Please contact our office with a copy of the denial letter so we can discuss how we can assist you in getting your benefits rein...
MetLife

I can't get someone to be honest with me from MetLife.

Reviewed by Liza on March 8th 2016   Verified Policyholder
My employer has STD and LTD via MetLife. I have been approved for LTD benefits. I received one payment but then they stopped. I called to find out why I did not receive th...
Reply
Sent on March 8th 2016 by Attorney Stephen Jessup

Liza, The typical pass the buck and play dumb approach. Please feel to contact our office to discuss your claim in detail.

MetLife

Is this fair?? I'm owed for each time Metlife denied my claims, as well as wrongful termination.

Reviewed by Vanessa on March 8th 2016   Verified Policyholder
I suffer from Arnold Chiari Malformation, and I was an employee of Verizon when I had a posterior fossa decompression. ACM has more than 50 symptoms associated with it, as...
Reply
Sent on March 8th 2016 by Attorney Stephen Jessup

Vanessa, please feel free to contact our office to discuss your MetLife claims to determine what we may be able to do to assist you.

Principal

I've never worked with people that are so obviously stalling before. Bunch of crooks

Reviewed by Mike on March 2nd 2016   Verified Policyholder
I have been disabled for over 10 weeks and Principle kept saying the forms incomplete so they needed all the medical records from my doctor, including office notes. After ...
Reply
Sent on March 2nd 2016 by Attorney Rachel Alters
Mike, is this a policy you purchased on your own? From what you’re saying it seems that they are investigating to determine whether or not there are grounds to rescind t...
Lincoln Financial

My husband's STD claim is close to switching over to LTD. We want to know more about the process, but Lincoln Financial won't provide any information.

Reviewed by Jeannie on February 26th 2016   Verified Policyholder
My husband had a stroke in Jan 2016 and suffered paralysis and weakness on the left side and lost half of his field of vision in each eye. This means he will never be able...
Reply
Sent on February 26th 2016 by Attorney Stephen Jessup
Jeannie, it is the responsibility of the employer to provide a complete copy of the policy, so a written request for same is best. With respect to SSDI and DSSDI sources- ...
Aetna

Aetna makes me bug my physician to sent stuff he already sent

Reviewed by Jennifer H on February 22nd 2016   Verified Policyholder
I have STD through my employer. My physician did a surgical procedure and supplied Aetna with dates of surgery physical therapy recovery time that would be needed to recov...
Reply
Sent on February 22nd 2016 by Attorney Gregory Dell
Jennifer, during STD it is not unusual for a carrier to request frequent updates. Please feel free to contact our office to discuss your claim further. We wish you a speed...
Reliance Standard

Reliance Standard pays measly benefits at the cost of constant requests for paperwork.

Reviewed by Brian H. on February 16th 2016   Verified Policyholder
I have been approved for social security disability also reliance standard approved me for long term disability went from short term with them at a rate of $1200 a month t...
Reply
Sent on February 16th 2016 by Attorney Stephen Jessup
Brian, you are unfortunately not alone in your experience. Due to the fact that disability benefits are determined on a month to month basis, Reliance Standard (and all ca...
Unum

Unum demanded to see all information on my checking account to monitor if I'm getting extra income. Seems illegal to me

Reviewed by Betina B. on February 8th 2016   Verified Policyholder
Due to a lung disease I am not able to work at a chemical plant that I worked for for 18 years, I am on long term disability from (unum). It started in july 2015, it is no...
Reply
Sent on February 8th 2016 by Attorney Stephen Jessup
Betina, I have never seen where Unum demands access to view a checking account to look for sources of other income. Though you do need to provide proof of your SSDI claim ...
Unum

UNUM has been stailling by saying they're waiting on medical records. Same old tactics

Reviewed by Bradford B. on February 5th 2016   Verified Policyholder
My name is Brad. I filed for LTD Enterprise Rent a Car who uses UNUM. That was beginning of November 2015. They have extended my claim for investigation twice. My doctor...
Reply
Sent on February 5th 2016 by Attorney Stephen Jessup
Bradford, as the insured, legally it would fall ultimately on your to provide proof of your disability, which means you are technically responsible for providing the medic...