Disability Insurance Company Reviews & Ratings

Read real client ratings and reviews of disability insurance companies. Share your experience to help keep disability insurance companies honest.

Showing 281–300 of 687 Reviews
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Principal

I lost everything when Principal terminated my benefits without calling or emailing me

Reviewed by Ray T. on September 22nd 2016   Verified Policyholder
I went on short term disability August 1st of 2013 I had to get my left thumb total reconstructed. After 6 months of short-term I went on long-term. My company told me I h...
Reply
Sent on September 22nd 2016 by Attorney Stephen Jessup
Ray, have you received a formal denial letter denying the benefit? If the initial denial occurred in October 2015, there are concerns as to time expiring to file an admini...
New York Life

This is definately a company thats in it for the bucks!! I hope bad karma catches up to them

Reviewed by Robin on September 19th 2016   Verified Policyholder
I work for honeywell aerospace and they contracted This is definately a company thats in it for the bucks!! I hope bad karma catches up to them to do our short term disabi...
Reply
Sent on September 19th 2016 by Attorney Cesar Gavidia

Robin, have you filed a formal appeal of their denial? If not, please feel free to contact our office to discuss how we may be able to assist you.

New York Life

New York Life denied my LTD claim after my serious car wreck

Reviewed by Mr. Cooper on September 18th 2016   Verified Policyholder
I WAS APPROVED FOR STD AND I WAS ABOUT TO GO INTO LONG TERM WHEN I RECIEVED A LETTER TELLING ME THAT THEY WOULD NOT CONTINUE MY BENIFITS. I WAS IN A CAR WRECK IN MY COMPAN...
Reply
Sent on September 18th 2016 by Attorney Stephen Jessup

Mr. Cooper, please contact our office to discuss your appeal rights and how we can assist you.

Aetna

Aetna has been giving me the run around and denied my claim

Reviewed by Lost for Words on September 16th 2016   Verified Policyholder
I was out on a short term disability for a Kidney pain and a Tumor. During this time I was suffering from a great deal of pain and passing of blood. I am also a Diabetic a...
Reply
Sent on September 16th 2016 by Attorney Cesar Gavidia

Lost, please feel free to contact our office to discuss the denial and your subsequent appeals to see if there is any assistance we can provide you at this time.

Aetna

Aetna is a horrible company to work for

Reviewed by Cami on September 15th 2016   Verified Policyholder
I worked for a company called Payflex bought Aetna. When they took over all hell broke loose! I work as an escalation supervisor processing claims for health accounts. The...
Lincoln Financial

I feel like I have been scammed!! BEWARE

Reviewed by N.A. on September 14th 2016   Verified Policyholder
I was admitted to the hospital unconscious and in a coma for several months, I was first denied my LTD benefits until my children on my behalf submitted all medical record...
Reply
Sent on September 14th 2016 by Attorney Cesar Gavidia

N.A., please contact our office to discuss your claim. Is Lincoln still reviewing your claim, or has a formal denial been issued?

New York Life

My Dr. never gave New York Life my medical records, so I lost my car

Reviewed by Renee on September 13th 2016   Verified Policyholder
They paid me for 2 weeks but wanted more info from my Dr..my problem is they have been requesting medical records for 6 weeks and my Dr never provided them although I was ...
Reply
Sent on September 13th 2016 by Attorney Stephen Jessup

Renee, unfortunately, it happens more than it should. I recommend going to your doctor to obtain the records yourself and submitting them on your own.

MetLife

MetLife hiring a pi to follow me + denying my claims heightens my anxiety

Reviewed by Ginger on September 2nd 2016   Verified Policyholder
MetLife had pi follow me and I have chronic pain anxiety and meneirs. They said because I took the trash out and went to my moms with my sons I am able to drive which is n...
Reply
Sent on September 2nd 2016 by Attorney Rachel Alters

Ginger, have you received your formal denial letter? Please contact our office to discuss your rights to appealing the denial of benefits.

Aetna

I feel as if my husband was robbed by Aetna

Reviewed by PD on August 30th 2016   Verified Policyholder
Reply
Sent on August 30th 2016 by Attorney Stephen Jessup
PD, when did Aetna advise that his claim had been closed? Have they since sent you a copy of the denial letter? Please feel free to contact our office to discuss what opti...
Hartford

Hartford's lack of help has left me struggling to pay my bills

Reviewed by Tammy V on August 30th 2016   Verified Policyholder
I was a firefighter/paramedic. I had the Hartford STD and LTD for approx. 5 years. I have had 3 back and neck surgeries having a total of 4 cervical and 8 thoracic vertebr...
Reply
Sent on August 30th 2016 by Attorney Stephen Jessup

Tammy, please contact our office to discuss your appeal rights.

MetLife

MetLife refused to pay me for 8 weeks

Reviewed by Vicki on August 28th 2016   Verified Policyholder
I have been diagnosed with pulmonary hypertension, asthma, edema, and fatigue. MetLife has been fighting me since June 3rd this year. I am being forced to retire because o...
Reply
Sent on August 28th 2016 by Attorney Stephen Jessup

Vicki, please contact our office to discuss what we may be able to do to assist you in securing your benefits.

Sun Life

I've been fighting SunLife for STD for 2 months and I've only received one week of payment

Reviewed by Frustrated Star on August 28th 2016   Verified Policyholder
I have been fighting SunLife for my disability/short term for over two months and have only recieved 1 week of payment from their. Every week it is a new problem or missin...
Lincoln Financial

Lincoln denied my claim because my doctor wasn't in the office – on his day off!!! – to answer their call

Reviewed by Nancy A. on August 17th 2016   Verified Policyholder
This is the worse, most incompetent company I have ever dealt with. I have a condition, that if I fall, it could cause my death. I can no longer walk without the aid of a ...
Reply
Sent on August 17th 2016 by Attorney Gregory Dell
Nancy, please feel free to contact our office to discuss your claim further. ERISA provides an insurance carrier a finite amount of time to conduct its review of an applic...
Sun Life

SunLife took 4 months after I declined their lump sum to deny me

Reviewed by Melissa on August 16th 2016   Verified Policyholder
In October of 2016 I was put on medical leave by my doctors and HR at the company I worked for. I was covered by both short-term and long-term disability benefits through ...
Reply
Sent on August 16th 2016 by Attorney Gregory Dell
Melissa, that is a very common tactic with Sun Life. Please contact our office when you receive the denial letter so we can discuss your claim in detail and to go over you...
Sun Life

SHAME ON YOU SUNLIFE.

Reviewed by Eva J on August 14th 2016   Verified Policyholder
I was employed by a Major Bank as a mortgage officer. A ob benefit was short term and long term disability insurance. I purchased both. After 4 years work related stress c...
Reply
Sent on August 14th 2016 by Attorney Stephen Jessup

Eva, please feel free to contact our office to discuss your claim in detail to determine how we may be able to assist you.

Lincoln Financial

I am in need of help in handling my appeal with Lincoln Financial.

Reviewed by Kimia A. on July 27th 2016   Verified Policyholder
I have been denied long term disability and appealed my case. My doctor informed me he does not feel the case worker is sympathetic and lincoln just extended the review to...
Reply
Sent on July 27th 2016 by Attorney Stephen Jessup
Kimia, please feel free to contact our office to discuss your claim. As your claim is already well into the appeal review process there may be very little we can do at thi...
Aetna

Aetna ignored my very detailed medical information and denied my claim

Reviewed by Tanya S on July 21st 2016   Verified Policyholder
I was discontinued LTD after the 24 months, although there was never any question about receiving the LTD prior to that. My doctors notes are all quite detailed, yet they ...
Reply
Sent on July 21st 2016 by Attorney Stephen Jessup
Tanya, it is imperative that you submit your appeal within 180 days of the denial or you could be barred from bringing suit. Please feel free to contact our office to disc...
Lincoln Financial

LFG made my PCP – who said he was not qualified – complete my forms

Reviewed by Pamela on July 21st 2016   Verified Policyholder
I have been on STD that progressed to LTD since April 27, 2014 with Lincoln Financial via my employer Moses Cone Hospital. It initially was denied off and on due to wrong ...
Reply
Sent on July 21st 2016 by Attorney Gregory Dell
Pamela, please contact our office to discuss your appeal. The PCP should not be completing forms if he is not a current treating provider, and Lincoln knows better than to...
Aetna

I'm fed up with this insurance company

Reviewed by Thomas R. on July 14th 2016   Verified Policyholder
I was out work for 3 weeks in June of 2016 (6th – 25th) for kidney stones. Dr. has sent the paperwork at least 5 times telling Aetna the situation. They ( Aenta) have be...
Reply
Sent on July 14th 2016 by Attorney Stephen Jessup
Thomas, I would recommend you obtain a copy of your medical records and send them via certified mail/FedEx/UPS to ensure they are received and Aetna can’t argue its way ...
Unum

They don’t return your calls. And when they do they try to trick you into making a false statement.

Reviewed by Michael K. on July 12th 2016   Verified Policyholder
I have a claim with UNUM it went from short term disability to long term disability. Everything was finally approved and I began receiving my checks monthly. After the new...
Reply
Sent on July 12th 2016 by Attorney Rachel Alters
Michael, Unum policies typically state the benefit will end when it is determined you are capable of part time work but do not pursue same. It is not too often that they d...