Aetna

AETNA IS A THIEF!!

Reviewed by Debjic on March 30th 2016   Verified Policyholder
My situation: I had an accident in April 2015 which resulted in 5 major surgeries and 3 weeks of coma and 2.5 months in rehab. I am now in a wheelchair and lost my feet. As a result of all the surgeries, I am in dialysis 3 days a week to kidney damage. I was on STD through another company – no issues there. Then I went on LTD through AETNA 9/15/2015 I received my benefit payments of 60% of my salary Sept/Oct/Nov/Dec/Jan. Then I received a phone call from AETNA stating that I was eligible for SSDI and they were cutting my benefits as a result. They reduced my payments by the estimated amount that SSDI is supposedly going to pay me. However, according to ssdi, I am not eligible to apply for SSDI as I plan on going back to work 7/1/16. AETNA has been paying me the reduced amount since February. Today 3/31/16 I received a phone from them stating that I own them $11,000 in over-payments due to their error. I don’t know how they are going to get blood from a rock as I was living on it to pay bills., had to declare it as income and paid taxes on it. I am made to feel like a criminal for using a benefit I worked for from my company. I don’t feel that I should have to suffer due to their agent’s neglance/error. They admit it was their error…but they will come back at me for the monies. I don’t know how to handle this situation.
Reply
Sent on March 30th 2026 by Attorney Gregory Dell

Debijc, please contact our office to discuss your claim. This is surprising conduct, even for Aetna!