New York Life is the worst insurance company I have ever had to deal with.

New York Life is the worst insurance company I have ever had to deal with. A person pays for the insurance because they want the security and comfort that if they are unable to work they have a back up plan. That’s not the case if you have New York Life Insurance. I filed for STD in February after being on salary continuance for 2 months. I knew it was coming though because I dealt with New York Life in 2012. So need less to say they did exactly what I thought they would do, closing my claim, stating they didn’t receive enough information to support my disability. After 2 neck surgeries, I now have another herniated disc and a pinched nerve and been told by my doctor that I cannot return to any kind of work or I risk losing the use of my arms. New York Life got the information from my doctor that plainly states that “I am permanently disabled to work from any kind of work for which I am educated or have any experience.” With the MRI report that I sent to them along with my limitations form that I printed from their website and had my doctor complete, they need more information. They do not want to pay anyone. They are a joke, they use a PO Box so that you can’t send anything by certified mail, they won’t return your calls because they don’t want to hear from you. They sent me four requests to get a release of medical information, all of them where returned to them and they act like they didn’t get it when they send the next letter. The company I worked for changed my job only a month before I went out because of my neck issues, and the job they put me on had a lot of lifting to go along with it, they also knew that I had a bad neck. But they placed me on the job anyway. Now my company has terminated me as well. I could go on but I saw the opportunity and wanted to give my opinion of New York Life. I have filed a complaint with the state on them also. And if you haven’t done that already I would do that as well. I was the bread winner for my family, now I pray I can just keep my home.