New York Life Disability Help

Denial Options

Protect Your Benefits

Reviews (110)

Questions (34)

Videos (970)

Your Disability Company New York Life Insurer Reviews

New York Life

Terrible company

Item: New York Life
Rating: 1
Author: Addai

Reviewed by Addai on October 28th 2026 Verified Policyholder | February 2026 date of disability

Terrible terrible company, avoid them if you can. It’s been 3 months and I still haven’t been paid and getting through to the case manager is near impossible.

Resources to Help You Win Disability Benefits

Disability Benefit Denial Options

Submit a Strong New York Life Appeal Package

We work with you, your doctors, and other experts to submit a very strong New York Life appeal.

Learn more

Sue New York Life

We have filed thousands of disability denial lawsuits in federal Courts nationwide against New York Life.

Learn more

Protect Your Benefits

Get Your New York Life Disability Application Approved

We help claimants throughout the entire application process.

Learn more

Prevent a New York Life Disability Benefit Denial

We manage every aspect of your disability claim following claim approval.

Learn more

Negotiate a New York Life Lump-Sum Settlement

Our goal is to negotiate the highest possible buyout of your long-term disability policy.

Learn more

New York Life Reviews

(110)

Policy Holder Rating

Write a Review

1.5 out of 5

Read 110 reviews

Write a Review

50%

49%

Timely Payments

1.9out of 5

Handling Claim

1.9out of 5

Customer Service

2.0out of 5

Dependable

1.8out of 5

Value

1.8out of 5

Showing 4 of 110 Reviews

New York Life

Terrible company

Reviewed by Addai on October 28th 2026 Verified Policyholder | February 2026 date of disability

Terrible terrible company, avoid them if you can. It’s been 3 months and I still haven’t been paid and getting through to the case manager is near impossible.

New York Life

NY Life Short Term Disability Team is Terrible

Reviewed by Dr. T on July 22nd 2025 Verified Policyholder | August 2024 date of disability

I am a physician and was in a high velocity rear impact car accident. The person slammed into my stopped car going almost 50mph. Was not physically or cognitively able to ...

New York Life

Lyme Disease Disability Claim Denial

Reviewed by Bob C. on November 13th 2024 Verified Policyholder

I have had repeat claims for genuine medical leave and they have repeatedly been denied by NY Life. I have even been diagnosed with Lyme and going through treatments and t...

New York Life

Disappointed with NY Life Disability Excuses

Reviewed by Carina S. on November 12th 2024 Verified Policyholder

I am beyond disappointed with NY Life Disability Insurance’s handling of my father’s claim. My father, a 66-year-old man who has suffered two strokes and continues to ...

Write a Review See All Reviews

Answered Questions by Our Lawyers

(34)

Showing 4 of 34 Answered Questions

Q: SSDI Backpay and LTD Reimbursement: What New York Life Can and Can't Claim?

Answered on March 18th 2026 by Attorney Jay Symonds

A: The payment of retroactive SSDI benefits likely created and overpayment that you would be required to pay back...

Q: New York Life outstanding overpayment

Answered on July 17th 2025 by Attorney Gregory Dell

A: I am very sorry for your loss. There is a strong argument that you are not responsible, but they may be able t...

Q: What can I do if my appeal is denied?

Answered on July 7th 2025 by Attorney Jay Symonds

A: Andie, if the appeal is denied, NYL may offer a voluntary second level appeal. If not, you will have exhausted...

Q: LTD canceled their request for updated med records?

Answered on March 10th 2025 by Attorney Jay Symonds

A: Most Authorizations are only good for two years so depending on when you signed it, it may no longer be valid ...

Ask Our Lawyers a Question See All Answered Questions

Helpful Videos

(970)

Showing 12 of 970 Videos

See All Videos

Disability Benefit Tips

(333)

Showing 4 of 333 Benefit Tips

How Will Sale of Cigna Disability Division to New York Life Insurance Co. Affect Disability Claimants?

Cigna’s disability division is now part of New York Life. Learn how this change may impact disability insurance claimants and policyholders.

Your Doctor Should NEVER Talk to a Disability Company Without Permission

Disability insurers often cold-call your treating doctor and use quick, out-of-context answers to deny your claim. Learn why you should never let your doctor speak to the insurance company without your permission.

Waiver of Life Insurance Premium Denials Can Lead to LTD Denial

A waiver of premium denial on your group life insurance is often a warning sign that a long-term disability denial is next. Learn why these denials matter and how to respond.

Why Must Your Disability Insurance Lawyer Understand Your Disabling Condition?

Choosing a disability lawyer? Find out why your attorney’s understanding of your medical condition is critical to your case’s success.

See All Benefit Tips

Our Resolved Claims

(424)

Showing 4 of 424 Resolved Claims

4 Years of NY LIFE Disability Payments: Professor Wins Appeal

4 Years of New York Life Disability Payments: Professor Wins Appeal

Learn how our attorneys helped a Professor with a Cervical Disc Herniation win a New York Life LTD insurance appeal & get a free legal review of your case.

Tata Consultancy Engineer with Back Disorder Wins NY Life Disability Appeal

Learn how our attorneys helped a Technical Lead suffering from paraplegia win a New York Life LTD insurance appeal & get a free legal review of your case.

New York Life LTD Denial for Daikin Applied Americas Safety Manager Reversed on Appeal

NY Life LTD Denial for Daikin Applied Americas Safety Manager Reversed on Appeal

Our law firm helped a Technical Trainer with Rheumatoid Arthritis win a New York Life LTD insurance appeal. Learn how & get a free legal review of your case.

Crazy NY Life Disability Denial for Planar Systems Operations Manager with Multiple Medical Issues

Crazy NY Life Disability Benefit Denial for Planar Systems Operations Manager with Multiple Medical Issues

Learn how our attorneys helped an Account Manager with Type 1 Diabetes win a New York Life LTD insurance appeal & get a free legal review of your case.

See All Our Resolved Claims

Disability Lawsuit Stories

(766)

Showing 4 of 766 Lawsuit Stories

Missouri Court Rules New York Life Wrongfully Terminated Disability Benefits

Cigna was deemed to have wrongfully denied disability benefits to insured suffering from chronic back problems after having initially paid benefits.

Missouri Court Orders New York Life to Pay LTD Benefits to Medical Sales Executive

Missouri Court orders New York Life to pay a medical sales executive long term disability (LTD) benefits for her back condition.

Lockheed Martin Systems Integration Analyst Wins Long-term Disability Lawsuit against New York Life

Systems Integration Analyst who worked for Lockheed Martin suffered a traumatic brain injury after a violent assault. After filing and being denied a claim for long-term disability claim under New York Life Long-term Disability Plan, he filed suit in United States District Court for the District of Colorado. Court found that although New York Life had acted arbitrarily and capriciously and insured was entitled to benefits, he was not entitled to recover attorney fees.

Court rules New York Life cannot use 24 month mental health limitation to deny disability benefits

Too many disability companies try to wrongfully use the 24 month mental nervous disorder limitation to deny long term disability insurance claims. How can New...

See All Lawsuit Stories

Reviews from Our Clients

Keith G.

They were very professional with their responds and on time with keeping you inform about everything with your case. I would recommend My lawyer Stephen Jessup, he was on point with everything, thank you. You guys are awesome people to work with. God bless you guys.

Keith L.

I was not able to work as a physician for about 14 months due to neck/back issues. Even though I had 3 medical doctors explicitly state that I was not to work AT ALL as a physician at that time, New York Life (NYL) Disability Insurance denied my long term disability claim (which apparently they deny a high percentage of people similar to me- only they know why they do this to so many- I have my own suspicions). I was in pain from my medical issues and so frustrated with NYL considering I had many bills coming due. I then decided to call Dell Disability Lawyers. One of their attorneys, Alex Palamara, spoke to me on the phone right then to hear and understand my story and then offer ways he could help. Long story short, within a few months of me returning back to work, he was able to persuade NYL to pay me my long term disability claim. He (and his kind assistant, Tabitha) were always very helpful, informative, and available to me. I feel quite certain that NYL would NEVER have paid me what was appropriate based on my insurance agreement/ contract with them without the help of Alex. I highly recommend him/Dell Disability Lawyers. If you find yourself in a similar situation of disability insurance denial of your own personal/group policy, especially if you are a medical provider/physician like me, then consider contacting them for advice/direction PRIOR to appealing your claim on your own.

Kyle D.

Jay Symonds and his assistant, Sonia helped me tremendously. The insurance company that worked for my former employer did everything they could to make my life literally miserable. That all changed when I hired Jay. He and Sonia fought for my rights and forced the insurance company to pay what they should have.

If you have a disability claim hire Jay as if you go it alone the insurance company will screw you. Jay and Sonia will fight for everything you are entitled for. I couldn’t recommend them more highly.

Frank R.

I cannot say enough positive things about my experience with Dell Disability Lawyers. Attorney Stephen Jessup and Amanda offered an opportunity to provide clarity on a complex issue regarding my disability claim. Mr. Jessup offered advice on an offset to my claim after my insurance company asked for additional information from Social Security. With counsel from Mr. Jessup, I was able to address the outstanding issue with the Social Security office and provide my insurance company with the required documentation to address their concerns. Mr. Jessup always responded in a timely manner with expert advice and offered the opportunity for follow up. I strongly recommend Dell Disability Lawyers to those seeking legal counsel for disability matters.

Wesley D.

I have been able to help others as a soldier, a police officer, and a pharmacist. I needed help forcing the insurance company to keep their commitment to take care of me and my family. I called Dell. Alex, Tabitha, and their entire team were very compassionate, extremely patient, and extraordinarily knowledgeable. Many thanks Dell!

Samar A.

My husband had applied for Long Term Disability and was denied. We sought out Rachel Alters at Dell Disability Lawyers to help us with our appeal. Rachel and her team were so diligent and meticulous in every aspect of the process. The process was seamless, and we never had any doubts that she would get it done and that she did! We are forever grateful to Rachel and Catherine for all of their determination and tenacity to get us the outcome we needed and deserved.

We could not recommend better representation and are indebted to them for making us whole again. Thank you so much Rachel and team!

Jam

Alex Palamara is one of The Best lawyers in the world and Dell Disability Lawyers are the Best by Far. Alex and his Assistant Tabitha helped me get the compensation I needed for a Horrific Disabling heath condition I’ve been dealing with for over a year. Alex and his team were so professional and caring. They treated me like I was there own family. Alex Knowledge, Expertise and skills as a Lawyer is among the Best of the Best in his field and I would HIGHLY recommend that if you ever have any issues with any Insurance Company over your Disability issues, please don’t hesitate to seek out Dell Disability and Alex Palamara. They truly are Amazing and caring. Thank God for them. Outstanding Job Alex and Tabitha

G.T.

9 years ago when I had to apply for disability benefits from my private disability policy the insurance company ignored my inquiries until Dell and Schaefer represented me and I have received the benefits without interruption til my policy expired at age 65. I have appreciated not having to deal directly with the insurance company and having attorney Greg Dell and assistant Danielle Lauria handle all communications which included monthly progress reports. I thank them for their efforts on my behalf and highly recommend them to all those in need of disability benefits.

Misty A.

I’m so thankful I chose to reach out to the attorneys at Dell. They have always been quick to respond to any and all questions I have had. The anxiety I had while dealing with Lincoln Financial on my own has decreased immensely since Alex and Danielle took my case. They were able to get my LTD denial reversed and I am so very grateful!

View All Reviews (503)

Terrible company

Resources to Help You Win Disability Benefits

Submit a Strong New York Life Appeal Package

Sue New York Life

Get Your New York Life Disability Application Approved

Prevent a New York Life Disability Benefit Denial

Negotiate a New York Life Lump-Sum Settlement

Policy Holder Rating

Reviews from Our Clients

Request a Free Consultation

5 Ways We Help Get Your Benefits Paid

Questions About Hiring Us