Disability Insurance Company Reviews & Ratings

Read real client ratings and reviews of disability insurance companies. Share your experience to help keep disability insurance companies honest.

Showing 121–140 of 681 Reviews
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Aetna

Aetna leaves me at risk of losing my job and without compension

Reviewed by Amber P. on March 6th 2020   Verified Policyholder
I applied for STD 2/24/2020 for eye surgery. Documents were submitted. Aetna noted they contacted the doctor and needed the APS form; already was submitted. So, the dr sub...
Lincoln Financial

Do not use this terrible, unethical company. My daughted died waiting for their claim.

Reviewed by Wanda F. on March 4th 2020   Verified Policyholder
My daughter worked for Barneys of New York and enrolled into Lincoln Financial Group LFG Critical Care plan through her employer. She died waiting for her claim. Her siste...
Reply
Sent on March 4th 2020 by Attorney Gregory Dell
Wanda, I am deeply sorry to hear of your loss. We can only imagine what you have been going through and we are sorry to hear how Lincoln has treated you. We are more than ...
Reliance Standard

I was receiving LTD from Reliance Standard due to breast cancer until they suddenly denied me my benefits.

Reviewed by Mary Anne B. on March 3rd 2020   Verified Policyholder
I was diagnosed stage 2 breast cancer June 2015 and went out on std with Reliance. Within 4 months following my status changed to stage 4 with Mets to my spine. STD conver...
Reply
Sent on March 3rd 2020 by Attorney Stephen Jessup
Mary Anne, your recourse would be to go through the administrative appeal process and if that is denied to file lawsuit. Please contact our office to discuss the denial of...
Hartford

Hartford keeps saying they haven’t gotten my paperwork

Reviewed by David C. on March 3rd 2020   Verified Policyholder
I have a short term disability claim through the Hartford through my job. I was approved to go back to work on March 9th. The Hartford keeps telling me they did not get my...
Reply
Sent on March 3rd 2020 by Attorney Stephen Jessup
David, I would recommend you try to get a fax confirmation from your doctor, or better yet secure the information needed from your doctor and send to them. I have seen a d...
MetLife

MetLife received all my medical records but still denied my claim

Reviewed by Demetria on February 27th 2020   Verified Policyholder
I was approved for STD that ended November 2019. I filed for LTD sone afterwards due nerve damage in my right knee as a result of a total knee replacement in 2017. I fell ...
Reply
Sent on February 27th 2020 by Attorney Rachel Alters

Demetria, I’m sorry to hear that. Please e-mail us your denial and I would be happy to speak with you about the appeals process.

Hartford

Hartford has denying claims down to an artform

Reviewed by Judy P. on February 26th 2020   Verified Policyholder
I have been denied by the Hartford for LTD through my company. I can already tell they have this down to an artform.
Reply
Sent on February 26th 2020 by Attorney Jay Symonds
Judy: If this is the first denial you have the right to file an appeal but the deadline is time sensitive. Unless you plan to file your own appeal, I suggest you contact o...
Hartford

I'm going bankrupt after Hartford rejected all my medical tests/records

Reviewed by JNC on February 26th 2020   Verified Policyholder
In January, I collapsed in a cross walk while crossing the street. I sustained injuries to my left knee and spine and have been chronic testing to determine the cause of m...
Reply
Sent on February 26th 2020 by Attorney Jay Symonds
JNC: I suggest you contact our office and speak with one of the attorneys to address the specific questions you have regarding your situation as well as your options on ap...
Sun Life

SunLife screwed me one week after a C-section

Reviewed by Anna K. on February 17th 2020   Verified Policyholder
On maternity leave after cesarean section and told after my 1 week of wait time that I was only qualified for 7 weeks of short term pay. I understand waiting 1 week before...
Reply
Sent on February 17th 2020 by Attorney Cesar Gavidia
Anna, you should appeal the decision made by the short-term disability insurer. Your denial of benefits letter should explain the timeframe in which you have to appeal and...
Hartford

Hartford Insurance Company is a bunch of unpassionate people

Reviewed by Daniel B. on February 15th 2020   Verified Policyholder
Why is the Hartford Insurance Company a bunch of unpassionate people?
New York Life

I'm using my off time off when it should be under my New York Life short term disability

Reviewed by Tom M. on February 11th 2020   Verified Policyholder
New York Life is preparing to deny my continuance of a short term disability claim. I had surgery in December and at the 6 week review the doctor said I should stay off wo...
Reply
Sent on February 11th 2020 by Attorney Stephen Jessup
Tom, New York Life will have to (if they haven’t already) send you a detailed letter explaining the denial and your rights to appeal same. The majority of short term dis...
New York Life

So appalled and frustrated with how New york Life is allowed to get away with this!

Reviewed by Linda M. on February 6th 2020   Verified Policyholder
Another one of New York Life’s STD denial numbers! So appalled and frustrated with how they are allowed to get away with it! Big business always wins! I hope you keep fi...
Sun Life

SunLife took away my husband's VA Disability payment

Reviewed by Karen H on February 6th 2020   Verified Policyholder
My husband who has ALS a terminal illness, was receiving LTD benefits from Sun Life Financial until they offset his VA Disability payment. The disability he receives is du...
Reply
Sent on February 6th 2020 by Attorney Jay Symonds
Karen, typically group polices do allow the carrier to offset for specific types of “other income.” What constitutes “other income” is defined by the Policy. In so...
Sun Life

My fiance wants to lie to his doctor so he can go back to work because we can't live off of SunLife

Reviewed by Lauri M. on February 6th 2020   Verified Policyholder
My Fiance went out of work on 12/26/2020 from a heart attack. We was suppose to receive a check after the first 8 days. We have stressed to the limit. We have sent all pap...
Reply
Sent on February 6th 2020 by Attorney Cesar Gavidia
Lauri, your fiancé should not lie to their doctor in order to be released back to work before he has fully recovered. He should contact his short-term disability insurer ...
Unum

Unum has made me feel like a criminal

Reviewed by Kevin on February 6th 2020   Verified Policyholder
Hi, I am currently receiving LTD from UNUM. I used to work as a Radiologist Tech at Vanderbilt Medical Center in Nashville, TN. for about 10 years. Than I started having g...
Reply
Sent on February 6th 2020 by Attorney Gregory Dell
Kevin, I am sorry to hear all that you are going through and the stress this is causing you. The policy governing your claim likely does allow Unum to conduct an in-person...
MetLife

Sent 122 pages of paperwork, but MetLife still need more info

Reviewed by Jesse E. on February 3rd 2020   Verified Policyholder
Had a stroke Jan 6, 2019. 1 year ago. Still fighting with met Life. They will pay, but need this and that and then start all over that this is missing and I will tell them...
Reply
Sent on February 3rd 2020 by Attorney Rachel Alters

Jesse, if you need assistance with your disability claim please contact our office and ask for Rachel Alters. 888 729 3355

Lincoln Financial

LFG made me lose all hope

Reviewed by C.R. on January 27th 2020   Verified Policyholder
I’ve been out of work since 8/13/18. I was on bereavement dealing with a traumatic death. I had medical issues before but work always interfered and didn’t get time to...
Reply
Sent on January 27th 2020 by Attorney Jay Symonds
C.R., you appear to have a very complicated and complex medical situation as well as difficult claims history. I suggest you contact our office and speak with one of the a...
Hartford

Lack of respect, consideration, compassion and professionalism

Reviewed by Talita on January 23rd 2020   Verified Policyholder
My complaint about The Hartford is about the lack of respect, consideration, compassion and professionalism that I have been suffering.On December 4th, 2019 I had a pa...
Sun Life

Why are they handling it this way?

Reviewed by Damette on January 23rd 2020   Verified Policyholder
Stage 3 locally advanced pancreatic cancer. Currently in chemotherapy with complications of weakness, anermia, neuteopenia, very low platwtte counts. The biggest concern: ...
Lincoln Financial

2 days before Christmas, LFG told me my benefits would be discontinued. They didn't contact me before and never told me why

Reviewed by Arnold D. on January 16th 2020   Verified Policyholder
First of all I will start with my reason for being on disability, I have multiple degenerative discs in my back along with spinal stenosis plus other problems with my back...
Reply
Sent on January 16th 2020 by Attorney Gregory Dell
Arnold, I am sorry to see how Lincoln has handled your claim and that they cut you off with no warning. It sounds like you have been through a lot medically and it sounds ...
New York Life

Get your own medical records, mail them certified mail, and pay for the copies so they don’t deny you on their time frame limits!!

Reviewed by Patricia O. on January 13th 2020   Verified Policyholder
New York Life insurance company doesn’t try to get medical records from your doctor’s office except for one fax or mailing to your doctor’s office. They will not pay...
Reply
Sent on January 13th 2020 by Attorney Rachel Alters

Patricia, unfortunately this is the case.