Question

Can the Hartford hold my last LTD payment for a indefinite amount of time?

Asked on July 17th 2025 by Nicole
They firstly denied my health insurance premium benefit claiming my disability was not job related even though myself and my doctor said it was them I lost my car during short term disability because they paid me months late several times. Now they are holding my last week of disability there is no overpayment as they also did not honor the upgrade I was paying for through insurance for the extra 15% LTD pay. My job is holding me in limbo with no return date in sight and I’m about to be evicted. I could hold it off a month if they would pay the last week even though they also have caused overdraft by delaying also.

Answer

Answered on July 17th 2025 by Attorney Gregory Dell

I am sorry to hear about this situation. This is a very specific fact pattern. Hartford needs to comply with the terms of your policy and if you have sent them everything then they should be sending you payment. You need to send them a letter asking for an explanation as to why they are not paying and call them 3 times a day until you get ahold of a manger.