Disability Insurance Company Reviews & Ratings

Read real client ratings and reviews of disability insurance companies. Share your experience to help keep disability insurance companies honest.

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Lincoln Financial

Dealing with Lincoln Financial was a struggle, and they cut me off even though I have a proven disability.

Reviewed by Bill on November 19th 2014   Verified Policyholder
In June of 2012, I left my job and went on State disability for one year. I am diagnosed with severe depression along with Bipolar. The list of medications is too long to ...
Reply
Sent on November 19th 2014 by Attorney Stephen Jessup
Bill, I am sorry to hear of your struggles. Did you ever appeal the denial of your benefits by Lincoln Financial? ERISA provides 180 days to file same, and failure to do s...
Unum

Unum stopped my disability benefits at age 65 after telling me they would never stop

Reviewed by Tom Denver on November 19th 2014   Verified Policyholder
I was told by the Unum case worker that my disability through my plan benefit would never run out but when I turned 65 they stopped it.
Reply
Sent on November 19th 2014 by Attorney Stephen Jessup
Tom, a disability insurance benefit for all intents and purposes is never a guaranteed benefit, meaning it can be stopped by the insurance company if they feel you no long...
Lincoln Financial

LFG cherry picks whatever information benefits their needs to deny my claim

Reviewed by Norman on November 15th 2014   Verified Policyholder
I have been denied LTD by LFG even though I have been seen every month for the last three years by a doctor who states I cannot work and I was approved by SSD the first ti...
Reply
Sent on November 15th 2014 by Attorney Stephen Jessup

Please feel free to contact our office in order to discuss your claim in detail to determine how we may be able to assist you.

Lincoln Financial

I suddenly stopped receiving my STD benefits from Lincoln Financial because my therapist could not give them sufficeint information.

Reviewed by Maryann Cecere on November 11th 2014   Verified Policyholder
I went on short term disability in Aug. 18 2014. Due to the death of my son I recieved checks up until Oct. 13 then they just stopped. I was under Doctor’s care, I was o...
Reply
Sent on November 11th 2014 by Attorney Stephen Jessup
Maryann, you will need to appeal Lincoln’s denial of the remaining 5 weeks of benefits. It will be crucial to obtain notes and/or summaries of your treatment with yo...
New York Life

New York Life gets away with age discrimination on a routine basis

Reviewed by Ron on November 10th 2014   Verified Policyholder
I think New York Life and perhaps other LTDI companies get away with age discrimination on a routine basis, simply because no regulations exist to keep them in check, all ...
Lincoln Financial

My specialist took me out of work, but Lincoln Financial denied my claim on the grounds of not seeking consultation, which was never part of the original claim.

Reviewed by Marie on November 10th 2014   Verified Policyholder
My name is Marie. I’ve been out of work since Dec 2013 for a job related injury rotator cuff and carpal tunnel syndrome did not receive benefits until March 2014, then s...
Reply
Sent on November 10th 2014 by Attorney Stephen Jessup

Marie, please feel free to contact our office if you would like to discuss how we can assist you in appealing the denial of your claim.

Aetna

Aetna is shady

Reviewed by Theresa Rose on November 4th 2014   Verified Policyholder
From all of my experience with Aetna, if you can afford a lawyer, that’s the way to go. They are shady, backed by the Harford Insurance Group. They will probably take th...
New York Life

New York Life paid me, denied me, then demanded overpayment, and then refused to conver mental health

Reviewed by DL on November 4th 2014   Verified Policyholder
New York Life approved and started paying me my short term disability October 2013 a month after applying. I’m a veteran I started having problems and need treatment. I ...
Reply
Sent on November 4th 2014 by Attorney Gregory Dell

DL, your fact pattern is very unusual. Please contact our office to discuss how we may be able to assist you.

Principal

Principal told me not to appeal

Reviewed by Roxanne Menchaca on November 2nd 2014   Verified Policyholder
It took 5 weeks & numerous phone calls to Principal before I got a decision on my short term disability claim. I was put on FMLA short term disability by my employer becau...
Reply
Sent on November 2nd 2014 by Attorney Stephen Jessup
Roxanne, I am shocked that they would tell you not to appeal – as it is your right. Please feel free to contact our office so one of our Disability Attorneys can review ...
Lincoln Financial

Lincoln Financial denied my daughter's claim on the basis of repeated calls to the doctor's office, when in reality they had never contacted them.

Reviewed by Cheryl on October 22nd 2014   Verified Policyholder
My daughter has been out of work for two months, fighting with Lincoln Financial the whole time They dodge phone calls and give out misinformation over the phone. One day ...
Reply
Sent on October 22nd 2014 by Attorney Stephen Jessup
Cheryl, I am sorry to hear about your daughter’s situation. The law does allow for Lincoln to take 45 days, with the possibility of an additional 45 day extension to rev...
Unum

The stuff UNUM made up about me is unbelievable

Reviewed by Lola on October 21st 2014   Verified Policyholder
I developed fibromyalgia after several bacterial and viral infections one of which had me hospitalized. I was employed, but could never work nearly a full day after that a...
Aetna

I’m very disappointed with Aetna!

Reviewed by JJ on October 20th 2014   Verified Policyholder
Glad to find this site… then at the same time a little worried, as my wife currently has an Aetna claim and Aetna is planning on discontinuing benefits tomorrow even tho...
Reply
Sent on October 20th 2014 by Attorney Jay Symonds
JJ, please feel free to contact our office and we can provide you with a free consultation and review of all the documents to determine how we can potentially help your wi...
Hartford

Through fraudulent practices both of my appeals were denied!

Reviewed by Karen Townsend on October 13th 2014   Verified Policyholder
After 2 years of Hartford LTD, and after a detailed letter from SSD attorneys, stating that I was completely disabled and unable to work on any capacity, Hartford denied c...
Reply
Sent on October 13th 2014 by Attorney Stephen Jessup
Karen, If all of your appeals have been denied your only option at this point may be to bring a lawsuit under ERISA. Please feel free to contact our office to discuss how ...
Sun Life

Sun Life should have to pay dearly for their screw up

Reviewed by Deb on September 29th 2014   Verified Policyholder
My husband has long term disability with Sun Life, thru the schools system he worked for. Sun Life is not saying that he is no longer disabled. They are saying that they d...
Reply
Sent on September 29th 2014 by Attorney Stephen Jessup
Deb, if you have a copy of the policy we would be more than willing to look at it. Many policies indicate that the carrier is allowed to recover any overpayment/offset app...
Aetna

I've never seen such poor communication and such a slow process

Reviewed by Nser Krim on September 28th 2014   Verified Policyholder
I never seen a poor communication and extreme slow process, like I saw with those people. I believe they are doing that in purpose just to make people give up and think tw...
Reply
Sent on September 28th 2014 by Attorney Stephen Jessup
Nser, Aetna will typically only have 45 days to render a decision on a claim for disability benefits with the potential of a 45 day extension. As you have been waiting for...
New York Life

New York Life left me with no income; no one is gonna hire me

Reviewed by Robert on September 22nd 2014   Verified Policyholder
I have worked with severe lower back pain, come to find out I had a herniated disc l5-s1, but I kept working. Last September I had to have a triple neck fusion. The doctor...
Reply
Sent on September 22nd 2014 by Attorney Stephen Jessup
Robert, if you have received a formal denial, then your only option at this point would be to file an administrative appeal. Please feel free to contact our office to disc...
Hartford

I think Hartford scheduled a docotors appointment for me (without telling me). Weird??

Reviewed by Jules on September 19th 2014   Verified Policyholder
I have the Hartford LTD insurance. I have RSD also known as CRPS, it’s been a couple years now I have passed all their hoops they put me through. Well today just checked...
Reply
Sent on September 19th 2014 by Attorney Stephen Jessup
Jules, typically Hartford would advise you in advance that it wanted to send you form an IME. You can certainly call them to get to the bottom of it. The only other thing ...
Prudential

I need help on an appeal against Prudential

Reviewed by Curtis McGhee on September 16th 2014   Verified Policyholder
I need help on a appeal. The company said I could go back to work but I am still under doctor care for what they took me off for. American Electric Power. Prudential is ha...
Reply
Sent on September 16th 2014 by Attorney Stephen Jessup

Curtis, please feel free to contact our office to discuss how we may be able to assist you in filing your appeal.

Reliance Standard

My husband's claim with Reliance Standard was denied because his employer never mentioned the financial eligibility requirements for the policy.

Reviewed by JB on September 15th 2014   Verified Policyholder
My husband obtained STD and LTD from his employer in March 2014. He filed a claim on Aug 27, 2014. Everything was going good. He received a letter stating they needed 12 w...
Reply
Sent on September 15th 2014 by Attorney Stephen Jessup
JB, I would suggest you contact human resources to verify if what Reliance Standard is saying is in fact correct under the policy. That being said, many policies require t...
Aetna

Aetna really left me in a terrible bind.

Reviewed by Lola Espinoza on September 2nd 2014   Verified Policyholder
I received one check from Aetna for my short term disability. Then they denied me the rest of my short term disability . They owe me $2500. I’m back at work but I feel t...
Reply
Sent on September 2nd 2014 by Attorney Jay Symonds
Lola, when Aetna denied your claim for benefits it would have triggered an administrative appeal. If you have not yet appealed the denial of benefits I would highly sugges...