Disability Insurance Company Reviews & Ratings

Read real client ratings and reviews of disability insurance companies. Share your experience to help keep disability insurance companies honest.

Showing 221–240 of 687 Reviews
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New York Life

New York Life promised me 60% of my income and gave me nothing

Reviewed by Laura on August 10th 2017   Verified Policyholder
I’m working as a manager for H&M in California and I have New York Life because of my company. I got pregnant last year in October and I called New York Life to make a m...
Reply
Sent on August 10th 2017 by Attorney Stephen Jessup
Laura, have you since filed a claim for California State Disability benefits? If New York Life provided you with a formal denial letter please feel free to contact our off...
New York Life

New York Life has not paid me a dime in months

Reviewed by Anne on August 6th 2017   Verified Policyholder
I work for a large company – and they have NY Life for both their long term and short term disability benefits. I have been off on STD since 6/7/17 – and NY Life has n...
Standard

Standard has keep me jumping through hoops for years

Reviewed by Donna on July 26th 2017   Verified Policyholder
I have been on LTD with The Standard since September 2011. The have had me jumping through hoops for all these years. Very rude if I call and ask a question. They say they...
Reply
Sent on July 26th 2017 by Attorney Stephen Jessup

Donna, please contact our office with a copy of the denial letter so we can discuss in detail how we may be able to assist you in appealing the denial.

Sun Life

delaying a decision forcing me to keep paying them premiums for a policy I believe they never had any intention of paying.

Reviewed by Kevin C. on July 21st 2017   Verified Policyholder
I have been paying SunLife formerly Assurant, formerly Fortis, premiums for 20 years on a group LTD policy I converted to an individual policy. My only dislosure ever rece...
Reply
Sent on July 21st 2017 by Attorney Stephen Jessup

Kevin, Sun Life is certainly beyond the normal time parameters in making a decision. Please feel free to contact our office to discuss your situation in detail.

New York Life

New York Life expects me to do a range of motion tests when every time I try to move I want to cry

Reviewed by Bonnie on July 16th 2017   Verified Policyholder
I have fibromyalgia, hashimotos and degenerative disk disease. New York Life just denied my STD claimed because my Dr. did not summit and range of motion report. How is a ...
Reply
Sent on July 16th 2017 by Attorney Stephen Jessup

Bonnie, if you have a copy of the STD denial letter please feel free to contact our office to discuss how we may be able to assist you in appealing same.

Lincoln Financial

Please, don’t take insurance out with this company.

Reviewed by Patricia T. on July 10th 2017   Verified Policyholder
Lincoln financial is not a good company. Please people don’t take insurance out with this company. It doesn’t pay , when you are out of work. They own me a lot of mone...
Reply
Sent on July 10th 2017 by Attorney Stephen Jessup
Patricia, we represent insureds throughout the country. Lincoln requires two levels of appeal before a lawsuit can be filed. Please feel free to contact our office to disc...
Reliance Standard

Reliance Standard never answers or returns my calls, has not provided me my benefits, and falsely claims I never provided necessary paperwork.

Reviewed by Chrystall on July 5th 2017   Verified Policyholder
I have been on STDI since April 28th, 2017 and I have only received what they say is a “courtesy payment” because they know the hardship which I am facing. I call mult...
Reply
Sent on July 5th 2017 by Attorney Stephen Jessup
Chrystall, please feel free to contact our office to discuss your claim. Needless to say, the carrier is well beyond the typical timeframe to render a decision on a STD ap...
Prudential

Prudential told me I would have a decision today, and now the need another week. Guess what, I'm still broke

Reviewed by Cancer Patient on June 22nd 2017   Verified Policyholder
Just called them and now they need another week and a half so they can do an occupational review on my job description or something like that. Even though the case manager...
Reply
Sent on June 22nd 2017 by Attorney Stephen Jessup
DL, many state insurance commissioners will not get involved in ERISA governed disability insurance policies as these polices are governed under federal law. Please feel f...
Hartford

Hartford denied me after their "doctor" thought I was fine after 15 years of payments

Reviewed by Robert B. on June 19th 2017   Verified Policyholder
Well, The Hartford Company has shut me down too after 15 years of payments, they have five years left of payments. In 2003 I had a freak accident at home and I blew both q...
Lincoln Financial

I'm unable to return to work because Lincoln Financial won't track my calls after claiming I never called them.

Reviewed by Naomi on May 28th 2017   Verified Policyholder
I was recently let go from my job of 7 years because Lincoln Financial claimed they had no record of me calling them when H.R contacted them. Since then I have called and ...
Reply
Sent on May 28th 2017 by Attorney Stephen Jessup

Naomi, when did you file your claim for disability?

Guardian

The IRS should know that Guardian refuses to send my W-2 form

Reviewed by James R. on May 19th 2017   Verified Policyholder
I have received Long Term Disability through Guardian. They cut off my checks in July of last year. I appealed their denial and won. Now I am fighting them to get my W-2 f...
Reply
Sent on May 19th 2017 by Attorney Rachel Alters

James, have you made your request in writing? Also, is your benefit taxable? If it is not, Guardian would likely not send anything.

Lincoln Financial

My knees have gotten so bad that I just had knee replacement. Meanwhile I've been waiting to receive my benefits from Lincoln Financial, and my case worker is no help.

Reviewed by Laurel M. on May 15th 2017   Verified Policyholder
I am currently out on short term disability due a total knee replacement. I started having issues back in July 2016. Out of no where my left knee started aching to the poi...
Reply
Sent on May 15th 2017 by Attorney Stephen Jessup

Laurel, please feel free to contact our office to discuss your claim and how we may be able to assist you in getting Lincoln to pay your benefit.

Unum

Unum is in the business of denying claims and maximizing profits – with no paper trail to prove their criminal operations because they don't answer calls or emaisl

Reviewed by Karli on May 4th 2017   Verified Policyholder
My company provided short and long term disabilty to its employees through UNUM. I got a tumor in my leg causing so much pain I was unable to work until I went through dia...
Reply
Sent on May 4th 2017 by Attorney Stephen Jessup
Concerned, your policy allows Unum to offset your benefit by sources of “Other Income” of which SSDI is the number one source of Other Income. Should you choose not to...
New York Life

Even my employer doesn’t understand why New York Life denied my claim. I don't know what to do

Reviewed by Cheri on April 30th 2017   Verified Policyholder
I have been off on leave since October. My last disability payment was 12-26-17 and it’s now 5-1-17. In February I called New York Life to see why I wasn’t getting my ...
Reply
Sent on April 30th 2017 by Attorney Stephen Jessup
Cheri, New York Life is correct in their assertion that the review of the claim could take up to 90 days from the date of the appeal. If your employer was advised the appe...
Unum

Unum's "experts" contradicted what my Umichigan doctors say

Reviewed by Joe B. on April 25th 2017   Verified Policyholder
I have a longterm disability claim with Unum that they have just disputed my doctors (UofM) findings and closed my case and stopped payments. They found two “experts” ...
Reply
Sent on April 25th 2017 by Attorney Stephen Jessup

Joe, please feel free to contact our office to discuss how we may be able to assist you in filing your appeal to Unum’s denial.

New York Life

New York Life is not there in time of need Had to go back to work with no surgery and a ruined credit score

Reviewed by Janine K. on April 22nd 2017   Verified Policyholder
This is the second time I had to deal with New York Life. I have elected coverage for STD that is payroll deducted. My company pays for the LTD. I filed STD claim that was...
Reply
Sent on April 22nd 2017 by Attorney Gregory Dell
Janine, please feel free to contact our office to discuss your claim as it stands today to determine how we may be able to assist you now to prevent a potential denial....
Lincoln Financial

Still waiting for LFG to approve my claim

Reviewed by Cindy on April 19th 2017   Verified Policyholder
My name is Cindy and I work for the city of California City City Hall in California. February 1st I filed a disability short-term claim with Lincoln Financial, at this poi...
Reply
Sent on April 19th 2017 by Attorney Jay Symonds

Cindy, please feel free to contact our office to discuss your pending claim with Lincoln.

Hartford

Hartford told me TODAY my benefits are stopped effective TODAY

Reviewed by James on April 11th 2017   Verified Policyholder
I was in the medical field as a respiratory therapist for 27 years and always carried a Long term disability policy. In October of 2014 I was diagnosed with Lung cancer an...
Reply
Sent on April 11th 2017 by Attorney Stephen Jessup
James, it sounds like Hartford denied your claim based on the 24 month definition of disability switching from the inability to perform your own occupation to the inabilit...
Aetna

Aetna is definitely committing a crime and they need to be stopped.

Reviewed by on April 8th 2017   Verified Policyholder
Aetna denied my claim after providing all my doctor notes 5 times, all my ER records. stating that i did not see my doctor until 3/3/17 but my out of work date was 2/16/17...
Reply
Sent on April 8th 2017 by Attorney Stephen Jessup
Sarah, as your claim has been denied your next step is to file your administrative appeal. As Aetna typically only allows for one level of appeal before a lawsuit must be ...
Aetna

I hate Aetna

Reviewed by Pamela L. on April 7th 2017   Verified Policyholder
My story is the same as most here. I suffer from several afflictions. T1 diabetic for 42 years, stage 3 kidney disease, neuropathy pain in feet legs and hands, carpal tunn...
Reply
Sent on April 7th 2017 by Attorney Stephen Jessup
Pamela, what is the current status of your claim with Aetna? Please feel free to contact our office to discuss what options/rights you may still have against Aetna....