Standard

Standard has keep me jumping through hoops for years

Reviewed by Donna on July 26th 2017   Verified Policyholder
I have been on LTD with The Standard since September 2011. The have had me jumping through hoops for all these years. Very rude if I call and ask a question. They say they didn’t recieve papers they asked me for and they did. . They insisted I file for disability and I did and im on Medicare. They then were able to cut my monthly monies. Now I received a letter this month, I will no longer get my monthly check. I thought I was safe and had no worries, since I am disabled. They sent letter stating 3 jobs they think I can do. Wow, when a person is in severe pain 24/7 and can’t hold head up after a failed neck fusion and a freak accident. They had a nurse call me and question me about a procedure I had in January. It had complications that made me less functional. It was a trial procedure. Didn’t work for me. I had a failed neck surgery. Then three more neck surgeries. I’m looking at my denial letter, which they picked and chose what medical records they looked at and wrote about. I am unable to go to grocery store and buy groceries . I am unable to clean and cook. My husband and mom have to help me. I am unable to keep grandchildren. I am disabled. They had a psychiatrist look at my records. I just don’t understand. I will not have a check on the first of August. They have caused me so much stress every year. I had no idea being 56 and they can decide I’m not disabled. I feel this is bad faith along with my employer. I need help. I am not rich and I have no idea where to start.
Reply
Sent on July 26th 2017 by Attorney Stephen Jessup

Donna, please contact our office with a copy of the denial letter so we can discuss in detail how we may be able to assist you in appealing the denial.