Reliance Standard never answers or returns my calls, has not provided me my benefits, and falsely claims I never provided necessary paperwork.

I have been on STDI since April 28th, 2017 and I have only received what they say is a “courtesy payment” because they know the hardship which I am facing. I call multiple times a day to see what is going on, and if there is anything else I need to do… But nobody returns calls and if they do, they tell me they never received the paperwork they requested from my doctors. I know that is a false statement, because I have spoken to all my doctors. they have faxed paperwork for me multiple times to try and help me receive my payments. I am losing everything, including my mind… I have no money and no way to put gas in my car to get to the doctor appointments, to pay the doctors trying to heal me so that I may return to work. I Email the company, I have asked to speak to my claim examiners manager and have never received a call back from that woman. I have nerve damage and muscle damage in both arms and CTS, PTS… They won’t pay me and I don’t honestly know what to do… I can’t feel 8 out of 10 fingers and I am unable to work at all. I’m an OTR driver that has monthly bills just as anyone else and I payed for this insurance, they owe me! I am not the only one in my company that is experiencing this, with this type of claim. I have a friend that was out of work for 6 weeks and received $0 from them… It’s unbelievable and stops your life completely! There has to be something we can do!