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New York Life Insurance

Disability claimants are often seeking information about New York Life long term disability reviews. We have created this page where insurers can post reviews and comments about New York Life disability claims. Our attorneys respond to most comments posted by our visitors.

The company was founded in 1845 as the Nautilus Insurance Company in New York City. It was renamed the New York Life Insurance Company in 1849.

New York Life and its subsidiaries offer traditional life insurance and annuities. On the investment side, New York Life is subsidiaries provide institutional asset management and trust services and, through a subsidiary, NYLIFE Securities LLC., a Licensed Insurance Agency, provide an array of securities products and services such as institutional and retail mutual funds, including 401(k) products.

The New York Life Insurance Company is the largest mutual life-insurance company in the United States, and one of the largest life insurers in the world. Unlike a stock company, a mutual insurance company, such as New York Life, does not offer shares of stock on public exchanges. Rather, it is operated and maintained for the benefit of its members, or policy owners. All policy owners have the right to vote for the Company’s Board of Directors and to receive a fair share of the dividends may be declared by the Board each year. The company ranks 76th on the 2009 Fortune 100 list. In 2008 New York Life posted $280 billion dollars in assets

As disability insurance attorneys, Dell & Schaefer have represented numerous clients with their long-term disability claims against New York Life and its affiliated companies. Disability Attorneys Dell & Schaefer have provided and offer the following legal services for disability claimants that have a long-term disability insurance policy or disability income policy purchased from New York Life:

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Comments (13)

  • Julie, I believe you are asking how long the insurance company has to render a decision on a disability claim. If so, I believe the governing ERISA laws say 45 days though the statutes gives them two possible extensions of 30 days each. Thus, technically they have a total of 105 days under the ERISA laws. That being said, the time period can be tolled or paused depending on information being delayed by you, the claimant, or your providers. Please feel free to contact us for a free consultation to discuss your husband’s claim.

    Alex Palamara Nov 2, 2020  #13

  • What is the maximum time allowed for new your life to short term disability? My husband had a pituitary tumor in 2005, since then he’s used his short term disability several times. We have a 30 day waiting period but claims take forever to be paid on. He was put on disability from July 2020 – September 2020. We are now in November, he is back at work and we are still waiting.

    Julie F. Nov 1, 2020  #12

  • George, I am sorry to hear of your conditions. The key to LTD claims is Proof. You must prove that you are disabled under the terms of the governing policy. Proof includes medical documentation as well as the opinions of your treating providers. We will gladly offer you a free consultation and review of your policy. Please do not hesitate to reach out to us. -Alex

    Alex Palamara Nov 28, 2019  #11

  • I have individual long term disability policy through NYL that I have been paying into for 30 years. I have had recurrent disability from a chronic condition, that has worsened. I plan to file for LTD. What are the dos and don’ts and best way to proceed.
    Thank you

    George Nov 28, 2019  #10

  • Jessi, I am sorry to hear of this denial. We would love to review the denial letters and any other correspondence you have received confirming this claim. Please contact our office at your convenience to have a free consultation.

    Alex Palamara Apr 28, 2019  #9

  • I had an annuity with NYL for about 10 years with an added disability rider. Unfortunately I did become disabled. The cash value was over 50k and I had been told that if I could not afford the premium, it would be paid from this cash value. When I did become disabled, I relied on that. Unfortunately, they canceled the insurance policy for lack of premium payments and would not honor the disability waiver from my account. They sent forms that my doctors said were outdated and they suggested I just send my disability approved letter from social security which NYL doesn’t accept.

    Jessi Apr 28, 2019  #8

  • Mark,

    Please feel free to contact our office to discuss how we may be able to assist you in securing your benefits from New York Life.

    Stephen Jessup Oct 20, 2015  #7

  • I paid $140,000 into a NYL disability policy. I was told that any disability that interfered with my work could be compensated. In the end, that concept was a misrepresentation.

    Mark Oct 19, 2015  #6

  • June,

    Does your policy contain language that Social Security benefits are an offset of your monthly benefit? If so, unfortunately NY Life would have a right to recover any applicable overpayment. Additionally, under an employer provided or individually purchased disability insurance policy there is really no such thing as “permanent disability” as a determination of benefits is made on a month to month basis – thus allowing the company to continue to request updated information in support of disability.

    Stephen Jessup Mar 23, 2015  #5

  • Being harrassed by Melissa, Sr. Claims Rep. since taken over from Charles Alaimo. Received SSDI from Social Security Admin. retroactive. Melissa is claiming I owe 22,000 from SSDI lump sum payment to NYL for benefits paid while SSA determined claim status and permanent disability, Melissa reduced benefit from $1,200 mon. to min.approx. $276 mo to repay NYL. Refuses to acknowledge I am disabled until death. Repeated annual requests for proof of disability from my physicians despite SSA ‘s acknowledgement of permanent disability. She refuses to be fair, or use reasonable common sense. Is vindictive. Have all paperwork, no policy cert issued for 10 years by NYL to claimant outlining policy provisions when policy taken over from Forrest D Jones Co. She is punitive and vindictive, NYL loses paperwork submitted over and over again. This is the biggest fraud run by insurance companies taking premiums for years. If you receive social security disability for permanent disability they reduce benefit and make taxpayers pay your disability income if your total income exceeds 662/3 percent of former gross income. They do not pay face sum requested monthly when policy was purchased for life. Huge scam and fraud against US government. They push off permanent disability claim responsibility on US taxpayer via SSDI. NYL is vindictive and punitive toward the totally disabled. Shame on NYL.

    June Mar 22, 2015  #4

  • Melani,

    Unfortunately, no. Unless expressly stated in the policy that they have to offer a buyout at some point, the insurance company has no duty to offer you a buyout of your policy.

    Stephen Jessup May 20, 2013  #3

  • Re: Lump-sum buyout of a New York Life long-term disability insurance policy:

    I have been receiving complete long-term own OCC disability, 10 years now. I want to take a buy-out on my policy and asked NYL last year if they would offer one, they said no. Is there any other way to compell them to buy the policy?

    Melani May 17, 2013  #2

  • the best thing you can do, is call the insurance company and tell them. The reason is that it may buy you some time, even a partial payment looks better than nothing, so send them something, most people, don’t say or write to explain, and believe it or not, you are better off communicating with the insurance, sometimes there you talk to them, work a deal, and later get a cancellation notice, with maybe a small refund. DON’T PANIC, DON’T CASH THE REFUND, AS LONG AS THAT REFUND CHECK IS NOT CASHED, YOU STILL HAVE INSURANCE sometimes even when you make a payment arrangement the computer generates a letter, and someone else just mails it by mistake, you then call back with the details of who, and when, and what the arrangement was, because you made notes when you called to arrange late payments, it works, but pay it as soon as you can, Keep in mind, things are tough all over, insurance companies know this, but if you do not communicate they will not know, and if you get some real butt head on the phone, don’t argue, hang up asap, call back in an hour and find someone who just ate lunch, they may want to help you if they can, you never know, its always worth a phone call, good luck.

    Nhlanhla Oct 26, 2012  #1


Do you handle ERISA New York Life appeals?

If your disability income claim has been denied by New York Life and your disability income policy has been offered through your employer, then federal ERISA law requires you to file an appeal with New York Life. Our law firm has handled thousands of ERISA appeals against New York Life and we will prepare a very strong appeal on your behalf.

Do you help with New York Life applications?

The application for disability benefits with New York Life is the foundation of your claim. One mistake can result in your claim for disability insurance benefits being denied by New York Life. Our lawyers will guide you through the entire application process and make sure you are in the best possible position to have your claim approved by New York Life. We welcome you to contact our attorneys to discuss important information about applying for disability benefits with New York Life.

Do you file New York Life lawsuits?

If New York Life has denied all of your ERISA disability appeals, then you have the right to file a lawsuit in federal court against New York Life. An ERISA disability lawsuit is different than any other type of lawsuit and you should hire a attorney that has handled thousands of disability denial lawsuits against New York Life. Our disability insurance lawyers know what to expect with the challenges filing a federal lawsuit against New York Life.

Can you help with a New York Life disability Insurance denial?

We have helped thousands of individuals collect long term disability benefits from New York Life and we know the unreasonable denial tactics used by New York Life to deny disability insurance benefits. Our experienced attorneys know the many options available to get your disability benefits paid by New York Life.

Do you manage New York Life monthly claims?

Monthly disability insurance claim management is a unique service we offer. Our goal is to make sure your New York Life disability benefits continue for as long as you need them. Many claimants either don't trust or experience aggravation dealing with New York Life. Disability Insurance Attorneys Dell & Schaefer manages every aspect of your claim for disability income benefits from (New York Life. New York Life only interacts with our law firm. Contact Disability Insurance Attorneys Dell & Schaefer to learn how we can manage your disability claim.

Can you negotiate a New York Life lump sum buyout?

Lump sum buyouts and disability buyouts are occasionally offered by New York Life. Our disability lawyers have established relationships with the people at New York Life that make the decisions on disability buyouts. We have negotiated hundreds of lump settlements with New York Life. Our goal is to get you the highest buyout possible.

Do you work in my state?

Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.

What are your fees?

Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.

The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.

In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.

Do I have to come to your office to work with your law firm?

No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via telephone, e-mail, fax, GoToMeeting.com sessions, or Skype. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.

How can I contact you?

When you call us during normal business hours you will immediately speak with a disability attorney. We can be reached at 800-682-8331 or by email. Lawyer and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.

Dell & Schaefer Client Reviews   *****

John I.

Working with Dell & Schaefer has been one of the few pleasurable experiences about the whole LTD claim and claim management process. Attorney Gregory Dell has been incredibly accessible and responsive to all questions, both complex and mundane, and has helped me to navigate the murky waters of LTD claim management. I’m fairly confident that his ideas and counsel are the key reason my claim remains in good standing after five years of processing.

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