New York Life

Disappointed with NY Life Disability Excuses

Reviewed by Carina S. on November 12th 2024   Verified Policyholder
I am beyond disappointed with NY Life Disability Insurance’s handling of my father’s claim. My father, a 66-year-old man who has suffered two strokes and continues to face serious health challenges, was shockingly denied long-term disability coverage. The company claims he is fit to work based on his heart rate alone, ignoring his high blood pressure, stroke history, and the risks associated with stress.

Our family doctor, who conducts full blood work on him every three months, recommended a two-year break from work to avoid further health complications. She is baffled by NY Life's decision, as are we. The lack of consideration for his overall health and the doctor's professional opinion is not only baffling but utterly irresponsible.

This company seems more interested in finding excuses to deny claims than in providing the support they promise. I trusted NY Life to be there for us in difficult times, but they have shown a complete disregard for my father's well-being.