Dell & Schaefer’s Appeal Leads Prudential to Reinstate ERISA Long Term Disability Benefits

A former Branch Manager for Kelly Services was forced to leave her employment on August 29, 2011 due to a Cerebral Vascular Aneurysm secondary to a carotid artery dissection. Shortly thereafter she applied for and was approved for Short Term Disability benefits which were paid for the first year of her disability. The Long Term Disability (LTD) Policy that the employee had in place through her employment with Kelly Services was supposed to cover her claim after the short term disability benefits ended. Unfortunately for the employee, on November 26, 2012, nearly two months after her LTD benefits should have kicked in, Prudential informed her that her “symptoms do not rise to a level of severity that would impact your inability to perform the duties of your occupation” and they denied her claim from the start.

Claimant Contacts Dell and Schaefer

After hearing over the phone that her claim had been denied, the former Branch Manager contacted Attorneys Dell and Schaefer even prior to her receiving the denial letter of November 26, 2012. This early contact gave her attorneys the full amount of time to begin working on her case in order to file the strongest administrative appeal possible.

Dell and Schaefer studied the Claim File provided from Prudential, along with the medical records from each of her physicians. Lastly, her disability attorneys were also able to order and review the Social Security Administration’s disability claim file. After having a complete grasp of the former Kelly Services’ employee’s disabilities and policy, her disability attorneys were ready to put pen to paper and draft the administrative appeal.

Dell and Schaefer’s Administrative Appeal

Attorney Alexander Palamara was able to find and expose the weaknesses of Prudential’s determination. Additionally, armed with an overwhelming amount of medical documentation, her attorney was also able convey the strengths of her claim and show the overpowering support she had from each and every one of her treating physicians. A timely administrative appeal was filed on May 22, 2013. By way of a letter dated July 22, 2013, Prudential informed the former Branch Manager that her claim had been approved with an effective date of August 28, 2012 and that she would be receiving a check for the prior 11 months of benefits that had previously been denied to her.

Today, this claimant is still on claim and receives her benefit each month. Dell & Schaefer is continually working on her claim on a daily basis to ensure that Prudential does not deny her claim in the future.

If you have been denied or are in fear of getting denied by Prudential or any other disability insurance company, please do not delay and please contact Attorneys Dell and Schaefer for a free consultation and review of your claim.

Questions About Hiring Us

Do you help Prudential claimants nationwide?

We represent Prudential clients nationwide and we encourage you to contact us for a FREE immediate phone consultation with one of our experienced disability insurance attorneys.

Can you help with a Prudential disability insurance policy?

Our disability insurance lawyers help policy holders seeking short or long term disability insurance benefits from Prudential. We have helped thousands of disability insurance claimants nationwide with monthly disability benefits. With more than 40 years of disability insurance experience we have helped individuals in almost every occupation and we are familiar with the disability income policies offered by Prudential.

How do you help Prudential claimants?

Our lawyers help individuals that have either purchased a Prudential long term disability insurance policy from an insurance company or obtained short or long term disability insurance coverage as a benefit from their employer.

Our experienced lawyers can assist with Prudential:

  • ERISA and Non-ERISA Appeals of Disability Benefit Denials
  • ERISA and Non-ERISA Disability Benefit Lawsuits
  • Applying For Short or Long Term Disability Benefits
  • Daily Handling & Management of Your Disability Claim
  • Disability Insurance Lump-Sum Buyout or Settlement Negotiations

Do you work in my state?

Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.

What are your fees?

Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.

The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.

In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.

Do I have to come to your office to work with your law firm?

No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via telephone, e-mail, fax, sessions, or Skype. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.

How can I contact you?

When you call us during normal business hours you will immediately speak with a disability attorney. We can be reached at 800-682-8331 or by email. Lawyer and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.

Dell & Schaefer Client Reviews   *****

Brett C.

I have been on LTD, since Aug 2016, and Cigna is my LTD Insurance Company. I received a couple of payments from Cigna, without any issues, but then the payments stopped in Oct, at which time I was informed by Cigna that they were “looking into” my claim. Cigna stopped contacting me, would not even return calls or emails, but finally contacted me in mid-December to inform me that they would not be continuing with my claim.

I contacted Dell & Schaefer in January, at which time I began working with Attorney Alex Palamara, Disability Appeal Specialist Randa Escayg, and Legal Assistant Kathy Bordes. These folks were always kind, professional, understanding, did a great job of explaining everything to me, and most importantly I could tell that they truly cared about the situation my wife and I had unfortunately found ourselves in.

I fully understand the feeling of being overwhelmed, when you are first denied, that David vs Goliath feeling of you against some huge conglomerate, that powerless and helpless feeling that overcomes you when you are sick and injured and at your most vulnerable. The only things that you are able to focus on are saving your family’s home, doing whatever you can to take care of them, all while you should be focusing your energy on getting better, as much as you are able, so that you can recover your life to what it once was, returning your current life of overwhelming stress and chaos to some semblance of normalcy. Well, as soon as I began working with Alex, Randa, and Kathy, I immediately felt better, like I finally had someone in my corner fighting for me, somebody who cared, and somebody who would stand up to that giant corporation, and make things right.

Alex won my appeal for me, and Cigna is in the process of restoring my full benefits, retro back to October. I cannot describe to you the feeling of joy and elation the moment my wife and I were notified we had won. To those currently dealing with a LTD company, and all of the madness that entails, just know that there is a light at the end of the long dark tunnel. You do still have hope, and you can certainly do no better than to have the wonderful folks at Dell & Schaefer in your corner fighting for you!!!!

***** 5 stars based on 202 reviews

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