Mutual of Omaha

This company is awful

Reviewed by Mike on December 17th 2015   Verified Policyholder
I think there should be laws put in to place to cover the average Joe. This company is awful. They say so much they don’t even know what lies they have told. My husband has filed a ST claim on his feet. The doctor put him off and after Jeff with mutual started asking what therapy he was in and how long he would be off and exactly what he had. I looked up what the doctor diagnois was which apparently Jeff with Mutual only has delay or reject on his computer because we told him we looked it up and husband would have to stay off his feet anywhere from a month to six months or more just depended on the disease and when it would stop. Well he received disability checks for three weeks until a recheck at doctor and they stopped it before they received paper work or anything and doctor sent paper work stating that nothing had changed. This is one jacked up company or may be its us for being stupid enough to buy their product. Anyway husband goes tonight to have MIR done the doctor said he would send them all the proof they needed. So here he sits the doctor will not release him to go back to work so husband ask Jeff at mutual to send him a release to go back to work if he says he is well and he said he could not do that. I think the government should mandate that if these companies deny people their short and long term disability then they should be able to give them a release to go back to work and if condition worsens or they lose a foot as my husband is being told then they can sue the company and the employees that works for the company that acts like such a superior jerks like they are doctors. I mean someone should be held accountable they sure don’t offer premiums back that have been paid in for years and never used. We the consumer have to pay the premiums then be told our doctors are idiots and we are denied then we the poor consumer that paid for these policies have to hire attorneys and pay for them the short term should have to pay attorney fees and if we win they should have to pay us and our attorney a check of the same amount until we are off it. I bet that would stop this denial for no reason except to hope we go away and forget about it. Just upset the poor middle class man always has to pay no matter what!