THEY SCAMMED ME AND DID NOT CARE

We have had life insurance with Mutual of Omaha since 1998 with a chronic illness rider that we decided to use in 2016. Our policy was for 500k, they approved us for 66,950.00 and made our face value 50k. So, that would leave us 383,050.00 to pull from if ever needed, or that would be left for the beneficiaries. Right? Well, that is what someone would think. That is even what my agent thought as well as his regional manager. But after speaking to the home office employee that handles these transactions who also told me YES you can apply again whenever you need to, I did decide to apply again and was told that they keep the balance of 383,050 for themselves for us being able to take out the 66,950.00. They calculate this somehow with years of life expectantcy, etc. No way anyone could understand this, not even my lawyer. And no one offered to explain. The letter I received showed me the #’s but sure did’nt tell me they kept the money. Very very misleading. They have agents out there selling this to innocent people that don’t even understand how it works, so they deceive their employees as well. Think about it, WHO IN THEIR RIGHT MIND WOULD GIVE UP 383,050 FOR 66,950.00. SCAM. AND THEY DO NOT CARE… STILL IN THE PROCESS OF FIGURING OUT WHAT I’M GOING TO DO. I HAV’NT EVEN TOLD MY FAMILY YET, THEY WILL BE DEVASTATED!