Life Insurance Company of North America overturned previous denial of long term disability benefits for Washington Crime Scene Photographer

Our client, Mr. B, formerly worked as a Crime Scene Photographer for Sherriff’s Department. In December 2012 a number of medical issues including, chronic pain syndrome, non-traumatic incomplete quadriplegia, chronic and severe neck and back pain, coronary artery disease forced Mr. B to stop working and submit his claim for disability benefits first under his employer’s short-term disability (STD) policy and then continuing under its long-term disability (LTD) policy. Both benefits were funded and administered by Life Insurance Company of North America (CIGNA). Under his employer’s disability policies Mr. B would be considered totally disabled after 24-months if he was unable to perform the material and substantial duties of any gainful occupation, which was defined as any occupation he was qualified to perform by education, training and experience and considering any/all documented functional restrictions and limitations.

After paying Mr. B for more than 2 years under the LTD Policy, CIGNA denied further LTD benefits on the basis that he allegedly no longer met the policy definition of disability. Specifically, CIGNA determined that Mr. B “would be able to work in light occupations…and therefore [he] would be able to perform in [his] regular light occupation.” After receiving the denial, Mr. B contacted Dell & Schaefer and discussed his case with Attorney Jay Symonds. Attorney Symonds identified several significant issues in CIGNA’s denial letter and in the evidence it relied on and agreed to prepare and submit Mr. B’s ERISA appeal with the assistance of his appeal team.

The LTD appeal addressed all of CIGNA’s short-comings and reasons for denial, with a special focus on the medical records on and around the date of CIGNA’s denial. The appeal next addressed the fact that (a) the physical capabilities assigned to Mr. B by CIGNA’s medical records reviewer were incorrect and unreasonable; (b) CIGNA incorrectly determined that Mr. B could perform his regular “light” occupation; and (c) the available medical information confirmed that Mr. B was and continued to be unable to perform his regular occupation or any other occupation. More specifically, CIGNA’s medical reviewer failed to discuss or even mention relevant medical information in an attempt to mischaracterize the significance of his complaints and purportedly support that Mr. B had light duty capabilities. Further, CIGNA’s vocational reviewer incorrectly and unreasonably concluded that Mr. B’s occupation required Light capabilities when the evidence clearly supported that his occupation required, at least, Medium capabilities. In support of this argument, Attorney Symonds retained a vocational expert who clearly established the Medium level requirements. And finally, to confirm Mr. B’s functional levels, he attended a Functional Capacity Evaluation (FCE) which clearly established that he had less than Sedentary functional capabilities.

Approximately four months later, and after reviewing the appeal and hundreds of pages of exhibits and medical records as well as the expert reports, CIGNA overturned its decision to terminate benefits, paid full LTD back benefits and reinstated Ms. B’s LTD claim. Attorney Symonds continues to represent our client to best ensure that CIGNA will not terminate his benefits again. Feel free to call our disability attorneys for a free consultation on this or any matter relevant to your disability claim.

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FAQ

Do you help Cigna claimants nationwide?

We represent Cigna clients nationwide and we encourage you to contact us for a FREE immediate phone consultation with one of our experienced disability insurance attorneys.

Can you help with a Cigna disability insurance policy?

Our disability insurance lawyers help policy holders seeking short or long term disability insurance benefits from Cigna. We have helped thousands of disability insurance claimants nationwide with monthly disability benefits. With more than 40 years of disability insurance experience we have helped individuals in almost every occupation and we are familiar with the disability income policies offered by Cigna.

How do you help Cigna claimants?

Our lawyers help individuals that have either purchased a Cigna long term disability insurance policy from an insurance company or obtained short or long term disability insurance coverage as a benefit from their employer.

Our experienced lawyers can assist with Cigna:

  • ERISA and Non-ERISA Appeals of Disability Benefit Denials
  • ERISA and Non-ERISA Disability Benefit Lawsuits
  • Applying For Short or Long Term Disability Benefits
  • Daily Handling & Management of Your Disability Claim
  • Disability Insurance Lump-Sum Buyout or Settlement Negotiations

Do you work in my state?

Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.

What are your fees?

Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.

The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.

In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.

Do I have to come to your office to work with your law firm?

No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via telephone, e-mail, fax, GoToMeeting.com sessions, or Skype. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.

How can I contact you?

When you call us during normal business hours you will immediately speak with a disability attorney. We can be reached at 800-682-8331 or by email. Lawyer and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.

Dell & Schaefer Client Reviews   *****

Randy K.

From the first conversation I had with Steve there was a level of confidence that I heard in his voice which calmed my initial hesitation of calling for legal assistance. During the entire process, Steve, Danielle and others at the firm kept me informed and encouraged every step of the way. Without his knowledge, experience and determination to fight for me, I would have been another unfortunate statistic that lost their long term disability benefits. If you are in need of an advocate to fight for your rights, call Steve immediately. I guarantee you will not regret making that call.

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