Does the claimant, after getting a request to a field interview, have to do it?

It really depends on the policy language. If it says in the policy that they are required to submit to a field interview or submit to an independent medical examination then, obviously, they have to do it. But if it doesn’t, I think it’s really a grey area. I think, in the abundance of caution, it would always be prudent to go ahead and participate in a field interview. Because, as I tell my clients – Listen, you have a legitimate claim, you are telling the truth, you don’t have anything to hide. Sit down with them and tell them what’s going on with you.

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FAQ

Do you work in my state?

Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.

What are your fees?

Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.

The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.

In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.

Do I have to come to your office to work with your law firm?

No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via telephone, e-mail, fax, GoToMeeting.com sessions, or Skype. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.

How can I contact you?

When you call us during normal business hours you will immediately speak with a disability attorney. We can be reached at 800-682-8331 or by email. Lawyer and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.

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Jamie K.

From the moment I called and spoke with Rachel Alters, I knew I was in the right place. I had called many attorneys prior to calling Dell & Schaefer and got turned down because my case was too difficult to win. Rachel Alters took the time to explain the whole process to me and promised that she’d do her best to win my case. Along to way, she was extremely patient, knowledgeable, and always took the time to answers my questions, putting me at ease. In the end, we won my disability case and I was more than happy with the settlement results. I HIGHLY recommend Rachel Alters to anyone with a short term/long term disability case. The amount of professionalism and care you will receive will make the process that much more smoother. Thank you, Rachel! :)

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