New York Life

New York Life is denying my wife's benefits even though she is unable to go back to nursing or make 80% of her income.

Reviewed by Jacob on November 25th 2016   Verified Policyholder
My wife’s LTD through New York Life was discontinued even though her neuropsych test clearly shows significant cognitive impairments. She also has Bipolar 2 with rapid cycling. We are in the process of gathering all the necessary paperwork. In one letter that New York Life sent us is clearly stated if she was unable to go back to her primary profession or earn 80% of her income as a nurse after 24 months she will be classified as disabled as it pertains to her policy. Now they are denying benefits even though she is unable to go back to nursing or make 80% of her income.
Reply
Sent on November 25th 2016 by Attorney Stephen Jessup

Jacob, please contact our office to discuss New York Life’s denial of your wife’s claim, the pending appeal, and her rights going forward. New York Life typically limits claims for mental health conditions to 24 months- are they terminating based on the 24 month maximum benefit for mental health claims?