New York Life

New York Life denied my disability claim because they didn't read the "continued on next page"

Reviewed by Barbara on June 28th 2021   Verified Policyholder
I am Barbara. I worked for a Nursing Home in md of March 2005. I fell on ice and hurt my back, well I tried to keep working until 2006 but I had to have surgery on my spine so I had my first surgery on 2006 and that one failed, my second one was 2008 and third time was 2009 but I could not return to my job because of my injury so I was fired and filled workmen’s comp and I had New York Life for my short and long term disability but I never heard anything from them until 2013 after I settled on my worker’s compensation they sent me a check for $3400 and said they were paying for for my disability from 2009-2013 and they were denied any long term disability for me so I filled a appeal and hired a lawyer for it but they sent him all my paperwork and he Handel it for me.

My husband was hurt on his job in 2013 and he was put in a coma and was in the hospital for a good 6 month so I was thinking that the lawyer I hired was doing everything he could to help me but he got cold feet right before we were to go to court against New York Life and he quite and he never told me to go and get another lawyer. He said they are a too big for him and I should forget about it. I told him no and he said he would talk to other people and seeing what he could do for me and get back to me. He never did, time went on and I asked him to send me my file so I could see about getting help, he would not give me anything until my time ran out and he than sent me all my file. I have spinal stenosis RA arthritis and arthritis osteoporosis, my spine is a mess I have been seeing a doctor for 16 years or more. I have chronic pain and I have to take pain medicine for my chronic pain. I have to have a knee replacement surgery, I have pain all in my spine and body. I can’t work anymore because of my condition. I can’t get anything from SSD or SSI so I have nothing to live on. New York Life had no right to denied me my disability all because the letter said continued to the next page and they didn’t they went with what was on that page only and there denial letter says that. I just wish you could please help me and look at my denial letter. I don’t know what else to do.

Thank you and your firm for help people with disabilities. Stand up against people like New York Life who hurt people like me.