Lincoln Financial

I'm dealing with a battle with cancer. Add a legal battle with Lincoln Financial

Reviewed by Cindy on May 21st 2014   Verified Policyholder
I had been taken out on STD on 03/24/14 by my psychiatrist for depression and anxiety after being under extreme stress with caring for my adult son with schizophrenia, whose condition has been deteriorating in the last 6 months, and my elderly handicapped father. I have been their primary caregiver for 15 years alone without any help. I was also experiencing issues with my gallbladder, bile duct, and liver at the time of my being taken off work. I was exhausted emotionally and physically to the point that I was a complete emotional wreck and my body pretty sick with abdominal pain, nausea, vomiting, headaches, etc etc. I had numerous procedures and tests with my gastroenterologist and then referred on to a surgeon. I was paid initially my STD for the first month. My psychiatrist continued my disability for another 8 weeks as I was still experiencing a lot of stress and anxiety in addition to my continuing health problems. My surgeon then ordered a CT scan of my abdomen and pelvis at which time they found a mass in my right lung, cysts on my ovaries, and a mass in my uterus. I was referred immediately to a pulmonologist, a gynecologist, and for a PET scan. I have not received any STD pay in a month and I am now currently awaiting the PET scan tomorrow. Lincoln Financial first tried holding up the continuation of my claim saying they didn’t receive medical records that were documented to have been sent by all my physicians and my surgeon and had to be resent. A week later they denied my claim saying that I was able to return to work and not disabled and that I could “file an appeal.” I was sent a letter from the benefit specialist outlining their findings and the reasoning for the denial. As a medical professional with 30 years of experience in the medical field, I can clearly say what that letter was, it was a scam and a fraud to the highest degree. The letter omitted any and all findings of my CT scan and my being referred to another specialist for the mass in my lung and uterus. I verified with the benefits specialist that yes INDEED THEY HAD THESE CT FINDINGS AND DOCUMENTATION. This denial letter twisted all the wording to minimize my conditions, critique my doctor’s treatment of my condition, and even to the point of pretty much lying regarding my medical condition at the office visits that it cited in the letter. It was quite clear that they were never going to pay me anything past the first month for my extreme stress, anxiety, and depression, which is ridiculous considering the very difficult situation I have been in for so very long; but any information that would have supported my STD claim medically was blatantly omitted completely from this denial letter even though the benefit specialist admitted that they had these records and were supposedly reviewed by their so called “review board.” What kind of review board ignores clinical findings of probable cancer and omits it from the report?! I will tell you what kind. Not a professional one that is actually made up of ethical practitioners and nurses and medical professionals. This company is committing fraud and is evil to the core. They are blatantly manipulative and deceptive to scam the policy holder. So now not only am I dealing with the stress I had initially and I am more than likely looking at a possible battle with cancer, now I can add a legal battle with Lincoln Financial. This is not what people need when they are experiencing an illness and/or tragedy in their life. The company that employs me wanted to save a few bucks on the bottom line and this is what we get. We should have kept the Duck! I know they are a lot better to deal with than this. I think when this is all over, I most definitely will make a career change and use my almost 30 years of nursing experience and my skills as a medical writer to help take this giant down. They are crooks and they need to be dealt with like the evil that they are.