Is Cigna’s Medical Director John M. Mendez Licensed to practice medicine?

During the pendency of an ERISA disability administrative appeal with Cigna disability insurance company our disability lawyers requested the resume of the in-house medical doctor at Cigna. The resume was requested in order to verify the qualifications and experience of the physician that was hired by Cigna. After more than 30 days of waiting for a response, Cigna provided an extremely generic resume for Dr. John M. Mendez which failed to provide either any dates or even state if Dr. Mendez has a valid medical license. The resume provided by Cigna provided the following information:


Dr. Mendez is believed to be the Medical Director for Cigna Disability division. How could Cigna send this resume out to a claimant and expect it to have any reasonable application. There is no way to use this resume in order to verify the qualification and experience of Dr. Mendez. A search of the Texas Medical Board website did not have any listing for a Dr. John M. Mendez, yet the resume provided by CIGNA reveals a Plano, Texas office address for Dr. Mendez. How is it that Cigna could possibly rely on the medical opinion of a doctor that appears to not be licensed to practice medicine in the State of Texas where his office is allegedly located? If Dr. Mendez is truly the Medical Director for Cigna, one would expect that they would select someone with a valid medical license and appropriate qualifications. The short and non-informative resume of Dr. Mendez is consistent with the short and often incomplete medical file reviews our lawyers have seen completed by Dr. Mendez.

A request has been made to Cigna for more detailed information about Dr. Mendez and his qualifications. Our law firm has seen numerous files that have been reviewed by Dr. Mendez since 2009 and it is unknown how long or how many files Dr. Mendez has been asked to review for Cigna. Any individual with a Cigna disability Claim should feel free to post their comments below about any interaction that have had with a disability claim reviewed by Dr. Mendez. Most Cigna disability claimants will have no interaction with Dr. Mendez unless their long term disability claim has been denied and you have requested a copy of your claim file.

Our disability lawyers have helped hundreds of Cigna disability insurance claimants and are available to answer questions related to a Cigna disability insurance claim or denial.

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Can you help with a Cigna disability insurance policy?

Our disability insurance lawyers help policy holders seeking short or long term disability insurance benefits from Cigna. We have helped thousands of disability insurance claimants nationwide with monthly disability benefits. With more than 40 years of disability insurance experience we have helped individuals in almost every occupation and we are familiar with the disability income policies offered by Cigna.

How do you help Cigna claimants?

Our lawyers help individuals that have either purchased a Cigna long term disability insurance policy from an insurance company or obtained short or long term disability insurance coverage as a benefit from their employer.

Our experienced lawyers can assist with Cigna:

  • ERISA and Non-ERISA Appeals of Disability Benefit Denials
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  • Disability Insurance Lump-Sum Buyout or Settlement Negotiations

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Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.

What are your fees?

Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.

The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.

In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.

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No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via telephone, e-mail, fax, sessions, or Skype. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.

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When you call us during normal business hours you will immediately speak with a disability attorney. We can be reached at 800-682-8331 or by email. Lawyer and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.

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