New York Life made my anxiety 10x worse

I have been a victim of New York Life I believe scene 2009. I had to fight for every single penny I have gotten from them. I was already off work for a medical and depression and anxiety, having to deal with New York Life put me through so much mental anguish and has made my anxiety through the roof. I have worked in the health care industry for 8 years of my life. I paid into my benefits every week and never thought when I needed the benefits I would be denied and then have to fight to get approved. New York Life went as far as to tape my sister and take pictures of her and cut my benefits off saying it was me. At the time I was confined to a hospital bed and a wheel chair. I could not get out of bed on my own. I had to fight so hard to prove to them that it was not me. The mental anguish was unbearable, I would ask New York Life what I needed to submit from my Doctors due to my many disabilities they would actually say We cant tell you what to send in if your Doctors send enough documentation that will be the decision maker. currently I have moved into my new home and have been here 9 months. For some reason my July check is not here. Called three different times, one said the dallas office had my claim because it was 4 years old. They said the Dallas office would call me last Friday… no call. I called today talked to two people and was told they stopped my checks because they didn’t have an updated address with them, funny my checks have been coming to my new home for 9 months. some how they have my updated phone number but no address. I am willing to be interviewed this company needs to be put out in the public as a bad company. I would have never paid into it if I knew this was the out come. I have been under so much mental anguish, it made my anxiety 10 times worse. I could really use your advice. Also I asked to speak to a supervisor because I know their tricks and of course no supervisor to talk to.