Do Courts Require Objective Medical Tests to Support a Fibromyalgia Diagnosis?

In Dana Krysztofiak v. Boston Mutual Life Insurance Co. (Boston), Plaintiff, a registered nurse, was employed as a Clinical Coordination Manager for HomeCare Maryland, LLC. On December 29, 2016, she stopped working due to psoriatic arthritis and fibromyalgia.

At the time, Plaintiff filed a claim for long term disability (LTD) benefits under a Boston Mutual Life Insurance Co., policy. Her claim was approved, and she began receiving benefits on April 13, 2017.

On May 29, 2018, Plaintiff’s benefits were terminated when Boston’s claim administrator, Disability Reinsurance Management Services, Inc. (DRMS) determined she was no longer disabled. When her administrative appeal was denied, Plaintiff filed this ERISA lawsuit in the United States District Court for the District of Maryland.

Plaintiff sought a declaration that she was entitled to reinstatement of benefits that were erroneously terminated, and a declaration that she was entitled to benefits going forward for as long as she remained disabled.

Just before the benefit termination, Plaintiff’s treating physician, Dr. Rehman, reported that psoriatic arthritis was no longer a problem and the reason for the disability was due to Plaintiff’s fibromyalgia. Boston used this doctor’s statement to argue that since her psoriatic arthritis was under control, she did not meet the definition of disability based on fibromyalgia alone.

The Court disagreed with Boston, noting that “the administrative record is replete with descriptions and analyses of Ms. Krysztofiak’s fibromyalgia…”. After reviewing the entire record and briefs of both parties, the Court ruled in favor of Plaintiff, finding that she proved by a preponderance of the evidence that she was disabled from performing the duties of her own occupation; therefore, Boston abused its discretion and acted arbitrarily and capriciously when it terminated her LTD benefits.

Since the issue about whether Plaintiff was disabled past the 24 months when the definition of disability under her policy changed to requiring her to be unable to perform the duties of any job for which she was educated or trained, the Court did not rule on whether she was entitled to future LTD benefits.

Boston Acted Arbitrarily and Capriciously by Requiring Objective Tests Verifying a Diagnosis of Fibromyalgia When Objective Tests Do Not Exist

In order to assess Plaintiff’s condition and decide if she was entitled to LTD benefit, DRMS ordered her to participate in a functional capacity evaluation (FCE) and undergo an independent medical exam (IME) with Dr. Parkerson. Then, Boston hired a physician, Dr. Russell, to review her medical records.

Based on all three of these reports, Boston terminated Plaintiff’s LTD benefits claiming they provided substantial evidence for its decision. In addition, Boston argued that Plaintiff’s “failure to provide ‘objective evidence’ of her claimed limitations means she has not met her burden for demonstrating a disability.”

The Court disagreed, finding issues with each report, and that Boston misinterpreted the law. The Court found that as to each report, Boston abused its discretion by requiring “objective evidence” of fibromyalgia, which is not the same as providing “objectively satisfactory” evidence.

The problems the Court found with Boston’s decision include:

The FCE. The exam included some equivocal statements that could indicate Plaintiff could perform her job duties, but ultimately concluded that she “would not be able to perform the job functions of Clinical Coordinator Manager, due to claimant not being able to perform frequent fingering…”. Boston ignored this conclusion and focused on what it called discrepancies in the report and Plaintiff’s statements about why she felt she was disabled.

The Court questioned how Boston could read that sentence and still conclude that Plaintiff could perform her job duties. The Court also chastised Boston for its attempts to “malign” Plaintiff by calling her a “malingerer” and questioning her credibility.

The IME. Dr. Parkerson who concluded, among other things, that the diagnosis of fibromyalgia is made based on a person’s complaints and the exclusion of other causes of the complaints. He concluded that “fibromyalgia does not present her with any physical limitations or restrictions.” He commented on the “lack of lab tests, or imaging studies that can prove a diagnosis of fibromyalgia.” Dr. Parkerson attributed her complaints of pain to possibly her “bipolar depressive disorder, endocrinopathy, and opioid dependence.”

One main problem the Court found with this report is that the physician was essentially saying that fibromyalgia could never result in disability. Plus, as for opioid dependence, Plaintiff’s treating physicians had already reported that Plaintiff was no longer dependent on opioids.

Medical file review by Dr. Russell

Dr. Russell stuck to Boston’s party line: There was no objective evidence verifying the diagnosis, therefore Plaintiff must not be disabled.

The Court ruled in favour of Plaintiff, holding that “Because Boston Mutual’s denial of disability benefits was neither supported by substantial evidence, nor the result of a deliberate, principled reasoning process, the decision to deny Ms. Krysztofiak benefits was an abuse of discretion…”.

Court Ordered LTD Benefits for Plaintiff’s Inability to Perform Duties of Her Own Occupation

The Court noted it had discretion to award benefits or remand to the administrator, but that remand should be “used sparingly, especially where the evidence shows the plan administrator abused its discretion [citations omitted]”.

Here, the Plaintiff convinced the Court she was disabled from performing the duties of her regular occupation, which under the policy, was for 24 months. The Court noted that since the Plaintiff’s lawsuit only addressed the termination of benefits during the time the definition of disability required her to prove she was unable to perform the duties of her own occupation, it could not “at this time and on this record, determine Ms. Krysztofiak’s eligibility for benefits beyond the now-lapsed 24-month period”.

This case was not handled by our office, but if you have any questions about it, or any other concern about your claim for either LTD or short term disability (STD) benefits, feel free to call one of our disability attorneys at Dell & Schaefer for a free consultation.


Did you find this helpful?
Unhelpful (0)

Resources to Help You Win Disability Benefits

Disability Benefit Denial Options
Submit a Strong Boston Mutual Appeal Package

We work with you, your doctors, and other experts to submit a very strong Boston Mutual appeal.

Learn more

Sue Boston Mutual

We have filed thousands of disability denial lawsuits in federal Courts nationwide against Boston Mutual.

Learn more

Protect Your Benefits
Get Your Boston Mutual Disability Application Approved
We help claimants throughout the entire application process.

Learn more

Prevent a Boston Mutual Disability Benefit Denial
We manage every aspect of your disability claim following claim approval.

Learn more

Negotiate a Boston Mutual Lump-Sum Settlement

Our goal is to negotiate the highest possible buyout of your long-term disability policy.

Learn more

Boston Mutual Reviews
(656)

Policy Holder Rating

0 out of 5
0
Read 0 reviews
0would recommend
5
0%
4
0%
3
0%
2
0%
1
0%
Timely Payments
0.0out of 5
Handling Claim
0.0out of 5
Customer Service
0.0out of 5
Dependable
0.0out of 5
Value
0.0out of 5
Showing 8 of 656 Reviews
Sedgwick

Don't trust them, they like to play games

Reviewed by Bob on November 14th 2024   Verified Policyholder | June 2024 date of disability
They suck the life out of people that need help. They falsely advertise for helping people that they care. Sorry to tell you it's all about money, they do not care for any... read more >
New York Life

Lyme Disease Disability Claim Denial

Reviewed by Bob C. on November 13th 2024   Verified Policyholder
I have had repeat claims for genuine medical leave and they have repeatedly been denied by NY Life. I have even been diagnosed with Lyme and going through treatments and t... read more >
New York Life

Disappointed with NY Life Disability Excuses

Reviewed by Carina S. on November 12th 2024   Verified Policyholder
I am beyond disappointed with NY Life Disability Insurance’s handling of my father’s claim. My father, a 66-year-old man who has suffered two strokes and continues to ... read more >
New York Life

New York Life is a joke!

Reviewed by Heather on October 3rd 2024   Verified Policyholder | August 2024 date of disability
This company sucks when it comes to disability claims. They are slow at processing stuff, then they always say they didn't recieve the doctors information. You spend your ... read more >
MetLife

They FULL OF ****

Reviewed by KM on October 3rd 2024   Verified Policyholder | August 2024 date of disability
MetLife is what everyone on this review are saying. They don't contact you to let you know what's going on with your claim or to let know you need additional info. I had a... read more >
Sedgwick

Worst Company Ever

Reviewed by RobRob on September 23rd 2024   Verified Policyholder | August 2024 date of disability
If something happens to you at work you better hope you die, my son is going through HELL because this company is handling his work comp. NO RETURN PHONE CALLS, TEXTS, EMA... read more >
MetLife

MetLife for disability? Avoid the surgery unless it's life-threatening

Reviewed by Jeff on August 22nd 2024   Verified Policyholder | August 2024 date of disability
The worst company I ever dealt with, never received a call from my claim manager.
Reliance Standard

Short Term Disability Claim/Inconsistent to NO Communication

Reviewed by GaKRN on August 22nd 2024   Verified Policyholder | June 2024 date of disability
When I did call & reach a live person they were kind & helpful. The person assigned to my claim left one phone message & I have not spoken to her since. Information she re... read more >
Answered Questions by Our Lawyers
(0)
Helpful Videos
(908)
Showing 12 of 908 Videos
Disability Benefit Tips
(331)
Showing 8 of 331 Benefit Tips

Why Must Your Disability Insurance Lawyer Understand Your Disabling Condition?

When it comes to securing your disability insurance benefits, it's vitally important that your disability insurance lawyer thoroughly understands the symptoms and impact of your disabling condition. Doctors can help you create strong medical records, but they're not accustomed to dealing with the rigorous documentation disability insurance companies require. Lea... Read More >

Disability Benefit Denial Reason #5 – Your Medical Evidence is Weak

If you're seeking long term disability benefits from an insurance company, you may be concerned that you're facing an uphill battle. Fortunately, the stronger your medical evidence, the greater the odds that your claim will be approved. On the other side of the coin, one of the most common reasons for denial of long term disability benefits involves too-weak med... Read More >

Disability Benefit Denial Reason #4 - Your Doctor Is Misled By the Disability Company

When you're seeking disability insurance benefits, your medical records and treating physician's statement are two of the most important components of your claim. But because the insurance company has a vested interest in denying your disability insurance claim, it often will rely on tactics like ambushing your doctor with a phone call in an attempt to get them ... Read More >

Disability Benefit Denial Reason #3 - Video & Social Media Surveillance

One thing many disability insurance claimants don't know about (or expect) from the claims review process involves video and social media surveillance. Disability insurance carriers often hire people to follow claimants around with a telephoto lens - or even send social media friend requests from fake accounts - to glean whatever information they can about the c... Read More >

How Do You Fight a Long-Term Disability Denial?

Getting a denial letter from your disability insurance company is one of the ultimate insults. You are sick and not able to work, yet your disability insurance company is telling you to return to work. The disability insurance company has denied your disability benefit claim and is basically calling you a liar. When receiving a disability denial letter or a ph... Read More >

Disability Denial Reason #2 - Change of Disability Definition & Vocational Review

One of the top reasons for terminating a claimant's long term disability benefits involves the change in the disability insurance policy's definition of "disability." This definition change often happens in conjunction with a vocational review, or an analysis of a claimant's medical records that tells the insurance company which jobs the claimant should be able ... Read More >

Disability Denial Reason #1 – Paper Review & IME

At Dell Disability Lawyers, we've seen insurance companies give countless reasons to deny long term disability benefits. However, most disability benefit denials tend to fall into one of a few categories - and one of the biggest ones is the paper review and independent medical exam (IME). Learn more about what this review process entails and what your claim file... Read More >

How to Apply for Reliance Standard Disability Benefits & Top 5 Reasons for a Claim Denial

At Dell & Schaefer we’ve handled hundreds of long term disability insurance claims against Reliance Standard, and have learned a few things in the process. When you’re experiencing an injury or illness that makes it difficult (or impossible) to work, it can be tempting to file a claim as quickly as possible – but unless a claimant has all their ducks in a row, this could actually delay the ultimate r... Read More >
Dell Disability Cases
(375)
Showing 8 of 375 Dell Disability Cases

Seven Surgeries and The Standard Still Denies Disability Insurance Benefits

Our client was employed with the State of Oregon as a Technical Support Representative. She sought disability through her employer provider LTD Policy with Standard due to low back, hip, and lower extremity pain. She had two hip, two knee and three back surgeries.After paying her for 1.5 years Standard hired a board-certified neurologist to perform a review ... Read More >

Sun Life Wrongfully Denies Disability After Paying For 23 Months

We represent a 57 year-old claimant who’s occupation was selling commercial vehicles for many years.  Her job was very physical as it required her to climb in and out of semi-trucks multiple times a day as well as operate them which was very strenuous. She went out of work in due to ongoing and severe debilitating right hip, low back, and bilateral knee pain... Read More >

Nurse Denied Long-term Disability Benefits by Lincoln After the Definition of Disability Changed

Our client, a registered nurse for Dignity Health, found herself in a difficult situation after being diagnosed with lumbar spondylosis and left knee arthritis. She continued to work, however, struggled while attempting to work through chronic lower back pain and left lower extremity radicular symptoms on a daily basis. Sadly, her condition failed to improve and... Read More >

Lincoln Reverses Decision to Terminate LTD Benefits of Corporate Attorney after Dell Disability Lawyers Appeals the Decision

The claimant is an 64 year old former Corporate Attorney and at a prominent Florida business law firm who was forced to cease working in his highly successful and rewarding profession, job, and career on January 27, 2021, and to seek disability compensation under his policies with Lincoln due to severe symptomatology stemming from or following a viral COVID-19 i... Read More >

Transportation Manager with Brain Injury Wins Unum Disability Benefit Appeal

Unum unjustly terminated our client’s disability insurance claim after it had approved and accepted liability for six months. Unum unreasonably concluded, without any evidence of improvement, that the claimant had resumed the sustained work capacity to perform the material and substantial duties of her high level occupation as a Transportation Division Manage... Read More >

Prudential reverses decision to terminate LTD benefits of MRI Tech with Primary Progressive Multiple Sclerosis and degenerative Disc Disease

The claimant is a 58-year-old former MRI Technologist for Fairview Health Services who has long suffered from the debilitating effects of her chronic medical conditions. She has a history of neck pain as well as right arm pain and numbness dating back to 2005 with a reoccurrence of severe symptomatology in 2013. MRI of her cervical spine performed in August of ... Read More >

Engineer With Depression Wins Prudential LTD Appeal

The claimant is a former Senior Technology Services Engineer for Accolade, Inc. who was forced to cease working on May 25, 2021 and to apply for disability insurance benefits under his policy with Prudential because of severe symptomatology related to depression and anxiety. Prudential initially approved his claim for LTD benefits as his symptoms were demonstrat... Read More >

New York Life Approves Disability Benefits for School Teacher With Multiple Sclerosis

Our client, a former elementary school teacher suffering from Multiple Sclerosis, contacted our office after New York Life terminated her claim for short term disability benefits and spoke with Attorney Stephen Jessup. New York Life had initially approved her claim for short term disability benefits, but in doing so awarded benefits only on account of a mental health condition, even though our client had filed... Read More >
Disability Lawsuit Stories
(765)
Showing 8 of 765 Lawsuit Stories

Do Courts Require Objective Medical Tests to Support a Fibromyalgia Diagnosis?

In Dana Krysztofiak v. Boston Mutual Life Insurance Co. (Boston), Plaintiff, a registered nurse, was employed as a Clinical Coordination Manager for HomeCare Maryland, LLC. On December 29, 2016, she stopped working due to psoriatic arthritis and fibromyalgia.At the time, Plaintiff filed a claim for long term disability (LTD) benefits under a Boston Mutual Life Insurance Co., p... Read More >

Claimant Unsuccessful in Disability Insurance Lawsuit against Boston Mutual Life Insurance Company in a Louisiana Lawsuit

A recent ruling by a Louisiana Federal Judge illustrates the importance for a long term disability claimant to be represented by an experienced ERISA attorney throughout each and every phase of a claim for benefits. In this ruling, the Court notes that it found no evidence to contradict the insurance companies "independent" reviewers' opinions that the claimant could return to work. As such, the Court's decisi... Read More >

Disabled Georgia man sues Boston Mutual for denial of disability benefits

A Georgia disability attorney recently filed a federal ERISA disability lawsuit against Boston Mutual Insurance Company of America and Disability Reinsurance Management Services (DRMS) to recover long-term disability benefits that were wrongfully withheld.The plaintiff was employed by Green Island Country Club who contracted with Boston Mutual Insurance Company to provide disability benefits to its employe... Read More >

Boston Mutual can not recover $163,000 overpayment to long-term disability claimant (Part II)

On September 2, 2009, District Judge William E. Smith of the Rhode Island U.S. District Court filed a Memorandum and Order, delaying his final judgment on the case of D & H Therapy Associates v. Boston Mutual Life Insurance Co. until all of the matters which were not under the jurisdiction of the Employee Retirement Income Security Act (ERISA) could be resolved (you may find the arguments presented to Judg... Read More >

Was Boston Mutual's decision to terminate long-term disability insurance correct? (Part I)

The case we are going to look at here highlights the importance of involving a disability insurance attorney in your disability insurance policy purchasing decision. The language in disability insurance policies is complex and can often be turned against you when you most need the benefits. It is never safe to trust the assurances of the disability insurance company that a policy meets your requirements. The f... Read More >

Dentist sues disability insurance carrier, third party administrator and allegedly independent medical examiner as a result of their conspiracy and bad faith actions to wrongfully deny disability benefits

In 2003, Dr. Morrow, a Dentist stopped working and sold his practice as result of suffering from anxiety, depression, and post-traumatic stress disorder. In order to determine if Dr. Morrow was eligible for disability benefits, Boston Mutual, his disability carrier, hired Disability Reinsurance Management Service, Inc.(hereinafter known as "DRMS") to administer and handle the claim. This means that DRMS was gi... Read More >

Reliance Standard Disability Denial Upheld Due to Claimant's Lack of Strong Medical Record Support

In the case of Amy Wright v. Reliance Standard Life Insurance Company (Reliance), Plaintiff was the vice-president of health information services at Integrity Health Care when she stopped working on August 7, 2017. She brought claims for benefits under an LTD insurance policy and a waiver of premiums under a life insurance policy.In order to be approved for LTD benefits, Plaintiff ... Read More >

Unum Wrongfully Terminated Disabled Lawyer’s Disability Claim of Depression and Anxiety Despite Improvement in His Condition

This Unum lawsuit and appeal in federal court is a great victory for all Unum disability claimants. This case supports all claimants that are disabled and claim that they cannot return to work as the requirements of their job will aggravate their symptoms and make them unable to work.Mark was a personal injury litigation attorney, when he began struggling with symptoms of... Read More >

Reviews from Our Clients

Request a Free Consultation

Our Lawyers Respond Same Day

5 Ways We Help Get Your Benefits Paid

Get Your Disability Application Approved

Our goal is to get your application for disability insurance benefits approved. Applying for disability insurance benefits can be a difficult process and the information you provide is critical. Most disability insurance companies look at your application in hopes of finding a reason to deny your claim. Your disability company will ask you to complete numerous forms, interview you, request lots of information, speak with your doctors and possibly request to have you examined by their hired gun doctor.

Through our experience of having helped thousands of disability insurance claimants, our disability insurance lawyers will guide you through the entire application process and give you the best chance to get your disability claim approved the first time.

Submit A Strong Appeal Package

If your disability insurance benefits have been wrongfully denied, then our disability insurance lawyers know exactly what it takes to get your disability claim approved. You only get once chance to submit an Appeal, therefore every piece of evidence that will support your disability claim must be included. The goal is to win your disability benefits at the Appeal level, but while preparing your Appeal you must consider how a federal judge will review your disability claim if your benefit denial is upheld.

Preparing a strong disability appeal package is an art that requires you to understand how the courts interpret your disability policy language, ERISA regulations / laws, and how to strategically present evidence in support of your definition of disability. We encourage you to contact any of our long-term disability attorneys for a free immediate review of your disability denial.

Sue Your Disability Company

98% of the disability insurance lawsuits filed by our law firm have resulted in either the payment of benefits or a lump-sum settlement agreement. Our disability insurance attorneys have filed ERISA governed and private policy long term disability insurance lawsuits against every major disability insurance company in state and federal courts nationwide and we love fighting for the little guy against the multi-billion dollar insurance company giants.

We have recovered hundreds of millions of dollars for our clients and we would like the opportunity to provide you with a free review of your disability benefit denial. There are many complex factors in a disability benefit lawsuit and the legal battle to win long term disability benefits can be fierce.

Prevent A Disability Benefit Denial

Approval of long-term disability is a continuous process as every disability insurance company will evaluate your eligibility for benefits on a monthly basis. You can never let your guard down and assume that your disability company will continue to pay your benefits for as long as you think you need them.

Our disability insurance law firm offers a reasonable flat fee monthly claim handling service in which we handle every aspect of your long-term disability claim and do whatever it takes to make sure you are paid every month.

Negotiate a Lump-Sum Settlement

Let's discuss if a lump-sum settlement or buyout of your disability insurance claim is both available and makes financial sense for you. Our disability insurance lawyers have negotiated more than five-hundred million dollars in disability insurance buyouts and we know how to get you a maximum settlement. A disability insurance company is not required to offer a buyout and not every disability company offers them.

Questions About Hiring Us

Who are Dell Disability Lawyers?

We are disability insurance attorneys that know how to get your short or long term disability benefits paid. As a nationwide law firm we have helped thousands of disability insurance claimants throughout the United States to collect hundreds of millions of dollars of disability insurance benefits from every major disability insurance company.

Our attorneys have been able to either get our clients paid monthly disability benefits or obtain a one-time lump-sum settlement in more than 98% of our cases. Our disability insurance lawyers have seen it all when it comes to disability insurance claims and we know exactly what it takes for your disability claim to be approved.

We offer disability insurance attorney representation nationwide and we welcome you to contact any of our LTD lawyers for a free immediate review of your disability claim. We also invite you to visit and subscribe to our YouTube channel where we have more than 900 videos and regularly provide tips to help protect your disability benefits.

Who do you help?

Our disability insurance attorneys help individuals that have either purchased a long term disability insurance policy from an insurance company or obtained short or long term disability insurance coverage as a benefit from their employer. We have helped individuals in almost every type of occupation with monthly disability benefit payments ranging from $1,500 to $50,000.

Our clients include all types of employees ranging from retail associates, sales representatives, government employees, police officers, teachers, janitors, nurses, pilots, truck drivers, financial advisors, doctors, dentists, veterinarians, lawyers, consultants, IT professionals, engineers, professional athletes, business owners, and high level executives.

A strong understanding and presentation of the duties of your occupation is essential for securing disability insurance benefits.

Do you work in my state?

Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability insurance lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.

What are your fees?

Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.

The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.

In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.

Do I have to come to your office to work with your law firm?

No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via phone, email, fax, or video conferencing sessions. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.

How can I contact you?

When you call us during normal business hours you will immediately speak with a disability insurance attorney. We can be reached at 800-698-9159 or by email. Lawyers and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.

Helpful Resources