Question
Can MassMutual deny my claim based on a pre-existing condition?
Answer
Monique, it will depend on the language in the policy as it relates pre-existing conditions. When a claim is filed within 12 months of the purchase of a policy, a carrier will review the application submitted to obtain the policy to see if there was any “material misrepresentation” made on the application that would have resulted in the carrier denying coverage, excluding a medical condition, or adjusting premiums on account of a prior medical condition. That may not be the case with your situation, but it is a starting point. When you receive a copy of the denial letter please contact our office so we can discuss your situation in detail to determine if we can be of assistance.
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