We have sent over all of the medical records Lincoln Financial has requested, yet they keep saying they haven't gotten any of it from my sister's doctors.

I have been taking care of my sister for a year now, she had her left leg amputated a BKA, and is jeopardy of losing her right leg. LF Ltd canceled her because they say her Dr’s haven’t sent correct paperwork they want. I have been face to face with her Drs who say they have sent them everything they have ask for?? When talking to her LF rep, he stats no they have not, we have gone down to medical records twice, and signed over ALL documents from her records to be sent to LF, and still claiming NOT enough(what part of losing one leg and maybe her other don’t they get) information claiming she is still disabled? In the mean time her employer terminated her job resulting in her losing her insurance, so NO surgery to save other leg, and can’t afford meds including insulin!!! Hopefully she can get the help she needs!!!! Can you help her?.