Bank of America, Boeing, and Cytec Industries employees file lawsuits against Aetna Life Insurance Company over disability benefits

Recently, three separate ERISA actions were filed against Aetna in Federal Court for wrongfully denying disability benefits to those covered under Aetna Long Term Disability Policies. Lets take a closer look at each of these cases.

Case 1: Bank of America Employee

Vanessa B. and her Texas disability lawyer filed a lawsuit against Aetna Life Insurance Company in the United States District Court for the Northern District of Texas Dallas Division on September 16, 2011 for unpaid disability benefits. Vanessa B., a Bank of America Corporation occupational projects analyst became disabled and unable to continue work on March 1, 2010. Diagnosed with lumbar spinal abnormalities, fibromyalgia and chronic pain syndrome, Vanessa B. applied for her long term Aetna disability benefits but was denied her claim on August 30, 2010. Her denial letter from Aetna stated that Vanessa B. had not provided the insurer with adequate medical records to support a determination of disability rising to the level of disbursement of long term disability benefits. Consequently, Vanessa B. appealed the insurer’s decision and provided additional medical records to no avail.

With no viable option but to file a lawsuit, Vanessa B. employed the services of a disability attorney to bring her case to Court. In the complaint filed in District Court, Vanessa B.’s disability lawyer accuses Aetna of engaging in “conduct not consistent with its fiduciary due to [Vanessa B.] under ERISA and in violation of provision of ERISA and regulations and other requirements promulgated pursuant to ERISA and to the extent of any discretion, abused such discretion” when denying Vanessa B.’s claim. Her attorney claims that the insurer did not fully and fairly evaluate Vanessa B.’s claim and did not properly take into consideration Vanessa B.’s medical documentation of her disability. Thus, Vanessa B. and her disability attorney petition the Court to grant Vanessa B. her entitled long term disability benefits, prejudgment interest, attorney’s fees and expenses and court costs as well as any other appropriate relief from the insurer.

Case 2: Boeing Employee

A beneficiary of an employee benefits plan since January 1, 1999, Aetna Claimant Vanessa M. was shocked that when she needed to make use of her disability benefits, the insurer would arbitrarily terminate her disability benefits. A 44-year-old Tooling Integrated Analyst for Boeing, Vanessa M. stopped working in March 2009 due to degeneration of her lumbar disc, post laminectomy syndrome and lumbar spondylosis. Vanessa M. was originally awarded her short term disability benefits from Aetna but those benefits were terminated in September 2009; and Vanessa M. applied for her long term disability benefits, which were denied.

Claimant Is Denied Disability Benefits on Her Appeal to Aetna’s Initial Denial

Vanessa M. proceeded to appeal the insurer’s decision to deny her long term disability benefits by taking advantage of Aetna’s administrative appeal process and requested an administrative review of her denial of disability benefits. She supplied the insurer with her medical records, verifying her totally disabled condition as well as verification that she had been declared “disabled” by the Social Security Administration (SSA) and is eligible for Social Security Disability Benefits under Title II and Title VI of the Social Security Act. Not swayed from its earlier decision, Aetna made its final denial of Vanessa M.’s claim and since Vanessa M. had exhausted all other options for appealing to the insurer for her disability benefits, she hired a Washington state disability attorney to file a complaint against Aetna and Boeing in the United States District Court for the Western District of Washington Seattle Division on September 16, 2011.

Vanessa M. and Her Disability Attorney File Complaint Under ERISA Violations

In the complaint, Vanessa M. attorney describes Vanessa as a person who “suffers from multiple bulged discs, sciatica, post laminectomy syndrome, radiculitis and degenerative disc disease.” As a result of these medical conditions Vanessa M. is limited in her activity level, is in chronic pain and discomfort, and takes multiple medications for her symptoms which have narcotic side effects. Consequently, Vanessa M.’s attorney laments that Vanessa is so severely impaired that she cannot “maintain the pace, persistence and concentration required to maintain competitive employment…”

In the complaint Vanessa M. and her attorney ask the District Court to affirm that Aetna has wrongfully denied Vanessa M.’s disability benefits in violation of the Employee Retirement Income Security Act of 1974 (ERISA) and award her:

Case 3: Sheet Metal Worker, Welder, and Pipefitter for Cytec Industries

Twenty-year Sheet Metal Worker, Welder, and Pipefitter for Cytec Industries, Inc., Jeffrey M. and his West Virginia disability attorney are suing Aetna Life and his employer for denied disability benefits in the Wood County Circuit Court Parkersburg, West Virginia. Suffering from end-stage renal failure, Jeffrey M. underwent kidney dialysis and a kidney transplant in September 2007. After the transplant, Jeffrey M. began suffering from “hypertension, coronary artery disease, high cholesterol, gastroesophageal reflux disease and an inoperable hernia, and consequently, was unable to return to work.

Jeffrey M. applied for and received short-term disability benefits under his Aetna ERISA-governed disability plan from May 2007 until November 2007. Continuing to be disabled, Jeffrey M. applied and received his Aetna long term disability benefits; but in July 2010, Aetna informed Jeffrey M. that he “no longer qualified for long-term disability benefits under his Cytec policy” and his disability benefits were terminated.

Aetna Justifies Its Denial of Disability Benefits by Alleging Claimant Can Work

The insurer justified its decision by stating that while it agreed that Jeffrey M. could no longer perform as a sheet metal worker, welder, and pipefitter, the insurer determined that he could function at some other occupation. And, Jeffrey M.’s physician had released him to light duty work, but unfortunately, Cytec had no such work to give to Jeffrey M., and the insurer had no suggestions as to where Jeffrey M. might find such employment. The Social Security Administration did find Jeffrey M. disabled and awarded him SSDB (Social Security Disability Benefits retroactively beginning in November 2007. However, claiming it used a “separate standard” from the SSA for determining disability, Aetna continues to deny Jeffrey M. his Aetna disability benefits. After exhausting all administrative appeals available to him, Jeffrey M. hired a disability lawyer and filed the subject complaint.

Aetna Must Prove that Jeffrey M. Is Capable of Earning 80% of His Previous Income to Deny Him Disability Benefits

To be able to deny Jeffrey M. his disability benefits, Aetna must show that Jeffrey M. is capable of actually earning at least 80% of his “adjusted pre-disability wages,” which he cannot do in his local marketplace given his education, experience, and skill level, meaning that Aetna appears to have no grounds for denying Jeffrey M. his entitled disability benefits. Therefore, in the complaint Jeffrey M. and his disability attorney ask the Court to allow Jeffrey M. to recover his monthly ongoing disability benefits from Aetna as well as his past-due payments, attorney’s fees, pre-judgment interest, cost of suit and any other relief the Court “deems appropriate.”

DISABILITY INSURANCE COMPANY INFORMATION
Videos, Questions, Resolved Cases, Lawsuit Summaries & Company Reviews

disability insurance companies complaints

Leave a comment or ask us a question

FAQ

Do you help Aetna claimants nationwide?

We represent Aetna clients nationwide and we encourage you to contact us for a FREE immediate phone consultation with one of our experienced disability insurance attorneys.

Can you help with a Aetna disability insurance policy?

Our disability insurance lawyers help policy holders seeking short or long term disability insurance benefits from Aetna. We have helped thousands of disability insurance claimants nationwide with monthly disability benefits. With more than 40 years of disability insurance experience we have helped individuals in almost every occupation and we are familiar with the disability income policies offered by Aetna.

How do you help Aetna claimants?

Our lawyers help individuals that have either purchased a Aetna long term disability insurance policy from an insurance company or obtained short or long term disability insurance coverage as a benefit from their employer.

Our experienced lawyers can assist with Aetna:

  • ERISA and Non-ERISA Appeals of Disability Benefit Denials
  • ERISA and Non-ERISA Disability Benefit Lawsuits
  • Applying For Short or Long Term Disability Benefits
  • Daily Handling & Management of Your Disability Claim
  • Disability Insurance Lump-Sum Buyout or Settlement Negotiations

Do you work in my state?

Yes. We are a national disability insurance law firm that is available to represent you regardless of where you live in the United States. We have partner lawyers in every state and we have filed lawsuits in most federal courts nationwide. Our disability lawyers represent disability claimants at all stages of a claim for disability insurance benefits. There is nothing that our lawyers have not seen in the disability insurance world.

What are your fees?

Since we represent disability insurance claimants at different stages of a disability insurance claim we offer a variety of different fee options. We understand that claimants living on disability insurance benefits have a limited source of income; therefore we always try to work with the claimant to make our attorney fees as affordable as possible.

The three available fee options are a contingency fee agreement (no attorney fee or cost unless we make a recovery), hourly fee or fixed flat rate.

In every case we provide each client with a written fee agreement detailing the terms and conditions. We always offer a free initial phone consultation and we appreciate the opportunity to work with you in obtaining payment of your disability insurance benefits.

Do I have to come to your office to work with your law firm?

No. For purposes of efficiency and to reduce expenses for our clients we have found that 99% of our clients prefer to communicate via telephone, e-mail, fax, GoToMeeting.com sessions, or Skype. If you prefer an initial in-person meeting please let us know. A disability company will never require you to come to their office and similarly we are set up so that we handle your entire claim without the need for you to come to our office.

How can I contact you?

When you call us during normal business hours you will immediately speak with a disability attorney. We can be reached at 800-682-8331 or by email. Lawyer and staff must return all client calls same day. Client emails are usually replied to within the same business day and seem to be the preferred and most efficient method of communication for most clients.

Reviews   *****

Patti N.

I found Dell & Schaefer when I googled lawyers that handled long term disability claims with Prudential. I sent an email on their site and by the next morning I received a phone call from them. They were very professional and friendly, easy to talk to. They inquired of my situation. Prudential LTD decided to cancel benefits after two years of which I learned is quite common. I was disabled after a car accident started collecting SSDI six months after my accident. My doctors said I was disabled, ssdi doctors declared me disabled but Prudential without ever seeing me said I was able to work. They sent me a list of jobs that they felt I could do. Not one company name just a list of five jobs. They paid me disabilty for two years without question. Then bam cut you off!

Dell & Schaefer said they could help. They explained the process of appeal and if I were denied through appeal it would go to court under Erisa. I started the process June 2015 with Dell & Schaefer. The staff answered all my emails and phone calls within minutes of asking. Amazing communication! It is now January 2017 and my case just settled. I agreed to one settlement and a few days later they set me paperwork and surprise it was more than I agreed upon.

I am truly grateful that I found such a wonderful firm. Trust and patience paid off. They care about you and your outcome. This is truly an outstanding firm to work with!

Read 424 reviews

Speak With An Attorney Now

Request a free legal consultation: Call 800-682-8331 or Email Us