Question

What can I do to stop Aetna from harassing me and realize that not all disabilities are the same?

Asked on March 2nd 2017 by SO
I am on disability through Aetna because of the neurological effects of a stroke. My condition has essentially been the same for a year and half in that some of the physical effects of the stroke diminished, but I still have permanent effects, specifically with my speech and with neurofatigue that makes it impossible for me to stay awake a full work day and keep a schedule. My previous job was one where I spoke a great deal of the time at a high level of communication. The problem is Aetna has absolutely no understanding of what my disability is as they have my neurologists fill out this form as to whether I can bend, lift 50 pounds be in a hot environment etc. This isn’t even part of a neurologist exam and the doctor couldn’t tell this in their exam of me. It’s not like I have a broken arm or back that’s going to heal after a few months. I have a brain injury. And all that physical stuff could be faked if I wanted to go to the lengths of trying to fake it. I’m not. That’s not how I’m disabled. 3 different doctors are never able to give them what they need and it’s always a nightmare. Now I’m on Medicaid and my last appt. was at a public hospital and i can’t even speak with the doctor and I’ve sent Aeta 4 different forms I’ve gotten from doctors since January and they still say they don’t have the right thing. Is there anything I can do about this to get them to stop harassing me and realize my problem and that all disabilities aren’t the same?

Answer

Answered on May 3rd 2017 by Attorney Stephen Jessup

SO, it certainly sounds the Aetna is setting your claim up for a denial. Please feel free to contact your office to discuss your situation further and to determine how we may be able to assist you.