Unum

They don’t care how you feel. They want you at work and will even trick your doctor to send you back

Reviewed by Saya on December 26th 2013   Verified Policyholder
I am currently out of work on short term disability leave, provided by UNUM. I am suffering from anxiety/panic attacks. I get intense headaches from the florescent lighting above as well as from the computer at work. In result, my body acts in a sense where it throws me into an anxiety attack. I am not sure what is causing them, but it seems like at work they happen the most. It’s possible doing computer work all day isn’t good on my brain. I have been out of work since Oct. 2, 2013. I made an attempt to return Dec. 2, 2013. The first week was fine, A little anxious but excited to be back. The second week on the computer, the headaches started again. It was to the point where I couldn’t even type, so I went out on leave again. What’s crazy is when I was having these anxiety attacks, as soon as I left out the building, they went away. So… I’m really Starting to believe it is computer work. Now, UNUM is being very difficult. The lady who is handling my case is very unpleasant, comes off to be very insensitive and mean. I have spoken to her manager about her before, and she makes excuses for her behavior. She treats me as if I am lying about my condition. They are acting like they don’t want to pay me. I am back and forth on the phone, they want this from the doctor, that from the doctor. Even when I my doctor provides all the information they need, now the are requesting more. I am starting to get real feed up with my case worker. For Christ sakes, I have bills that need to be paid, they should have been finished making the decision on my case. I would go to an appointment on weds, papers would be faxed weds night and by Friday I would receive a phone call stating my benefits were extended. The lady would still be rude but I would ignore her. It just seems ever since I had come back out, they are taking time with my case on purpose. There is nothing I can really do, but wait. They don’t care how you feel, they want you at work. They also try to trick my Doctor up, by asking the same questions in a different manner. I’m just tired of them. 
Reply
Sent on December 26th 2013 by Attorney Jay Symonds

Saya, unfortunately, your experience is not uncommon and if your claim is expected to go into Long Term disability the difficulties will most likely increase. Please feel free to contact our office to determine how we may be able to assist you.