Question
Does Unum have a timeline of when they must approve or deny a STD claim?
Answer
Tracy, There are deadlines under the law with which Unum has to render a decision, typically, within 45 days after the receipt of all information. However, it is often much sooner with STD claims. How long has it been? As for the sufficiency of your treatment provider, they could argue that treatment is insufficient based upon how they define what a qualified treatment provider is under the policy.
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