Question

What happens if a policy doesn't mention something I believe I had and paid for (COLA)?

Asked on July 14th 2018 by Rachael
My group LTD policy is silent on COLA. It simply is not mentioned anywhere; however, the policy in question is the only annual policy that does not state I am entitled to a COLA benefit adjustment. The year that the policy is silent, was 2008 (when I went off on LTD). I was hired in 2002 and for all years, other than 2008, the policies specifically state the rider and the specifics of such. Sun Life is horrible and has essentially ruined my life, but not getting into that here, yet. BTW…cut off in 2009, took 5 years to be reinstated, but was @100%!!! That was nice, but still fighting over many issues. Sorry, I should simplify: what happens when a policy is silent on something I believe I had and even paid for? Help me please.

Answer

Answered on July 14th 2018 by Attorney Rachel Alters

Rachael, if the policy does not mention a COLA then that usually means that the insurance company does not offer a COLA. If there is another policy at your workplace that does offer a COLA but does not apply to your disability date, then I don’t believe there is much you can do. If you would like your policy reviewed or assistance with your LTD claim you can contact our office for a free consultation.