Question

Should I sign a release of information form sent by Genex on behalf of Unum ?

Asked on January 29th 2025 by SBB
Active LTD claim began in 2020 with Unum. Genex represented my case with SSA who denied SSDI until approved after court review by Judge. SSDI was approved in 2022 with back pay from 2021 and that back pay was submitted to Unum. Genex had sent me a letter requesting I sign a release of information for Genex to obtain information from SSA as part of a “ routine review”. Knowing the history if cases filed against Unum, I am not comfortable with this vague request. I received this on 1-24-25 with a request to return it to Genex by 1-31-25.

Answer

Answered on January 27th 2025 by Attorney Gregory Dell

You are only obligated to comply with request from UNUM and not third parties like Genex. If UNUM wants any information then they need to ask you.