Question

Should I be concerned? "Please note that your claim is being transferred at this time."

Asked on October 7th 2026 by Darren
Should I be concerned? "We have completed a review of your Long Term Disability claim and you continue to be eligible for benefits under the policy. Please note that your claim is being transferred at this time."

Claim was recently approved, 1st payment was released. Had a follow up w/sports surgeon on September 3, 2026, still having difficulties w/THR, Dr. stated releasing me back to THR Dr., sent me directly over to another Dr. for an ultrasound guided injections (Triamcinolone) in the hip joint/tendon. Unum received docs from the sports Dr. and waiting procedure, notes etc from the Dr. that did the injections. After reviewing the Dr.s notes, etc, I received the notification of Unum’s status letter stating the above.

Answer

Answered on October 7th 2026 by Attorney Alex Palamara

Darren, there is truly no way to know. Often times, we do see a denial on a decent percentage of cases once they get assigned to a new claims handler. Sometimes (but by no means every time) a denial could be forthcoming. But to ensure you remain approved, the best course of action is to keep sending in supportive "proof" of your claim to show that you remain unable to perform the duties of your own occupation. It is your duty to prove your claim and proof is typically in the form of updated medical records and supportive statements from the treating providers. To discuss this further, please contact us for a free consultation at your convenience.