Question

Can the AGS help me regarding how Unum treated me?

Asked on May 29th 2013 by Christine
I have an upcoming surgery and filed a claim with Unum and of course the claim was promptly denied. I have sent an email in for an appeal copying the Insurance Commissioner of my state. Is there anything we can do as a group regarding the STD denials? I was treated in an unacceptable manner by the claims person, she refused to allow me to speak with a Supervisor. Can the AGs office help?

Answer

Answered on May 30th 2013 by Attorney Gregory Dell

Christine, you can also file a complaint with the Department of Labor. You need to submit an Appeal in writing via US Mail and request the claim file via US Mail. Only deal with Unum in writing.