Sun Life

Thank you so very much for your website, and for educating the public about this ugly, evil corporation.

Reviewed by Lynda M. on September 25th 2017   Verified Policyholder
I was diagnosed with Acute Myeloid Leukemia in March of 2016 and received a Stem Cell Transplant mid October of 2016, and remained hospitalized until mid November. I have a poor prognosis sub type of leukemia with a high rate of recurrence. The five year survival statistics are around 26%. I have been receiving LTD benefits from Sun Life, along with SSDI for approximately 16 months. Last month Sun Life informed me that my benefits would most probably be terminated before June of 2018, and offered a buy out of $14,000, which I declined. Today, they called to inform me that my benefits have been terminated. Effective 2/01/2017, yes 2017! And that I owe them all back payments received from Feb 1st, 2017. Not to be overly dramatic, but I literally could not walk around the block on Feb 1st of this year, much less return to working 12 hour shifts with my employer. I did have a good laugh when I questioned the appeal process. They told me there was “no reason at all to contact an attorney. I could easily appeal on my own.” They offered to connect me to their Financial Assistance Department to “work out an agreement” regarding the back payment I “owed”. I told the 20 – something rep to have a good day, though that was far from what I was thinking. Thank you so very much for your website, and for educating the public about this ugly, evil corporation.
Reply
Sent on September 25th 2017 by Attorney Stephen Jessup

Lynda, you will have an ability to appeal the denial of benefits, which can also address the issue of the repayment of benefits. Sun Life hoped you would accept their buyout offer in exchange for waiving future rights under the policy. Please feel free to contact our office to discuss the denial and your rights going forward.