Hartford
They are making me crazy from the stress and anger.
Hartford is repeatedly calling and sending letters to me saying that they have not received documentation from a certain doctor. The nurse at the doctor’s office says they have sent them repeatedly. I went and picked their records and mailed them myself before Christmas. They claimed they never received those. They are threatening to deny my claim because they have not received the documentation. In hindsight, I should have sent the papers registered mail. I had a heart attack Jan. 8th. I called and spoke with nurse case manager who claimed she had called me and I wouldn’t return her call. Not true. I told her I was very sick and felt this was very close to harassment. It actually is, I think. I am going to resend papers certified mail. Just wanted to let everyone know how they operate. They are making me crazy from the stress and anger.
Reply
I am sorry to hear of your difficulties. You are certainly not alone in them. You are right; the best way to deal with an insurance company is a paper trail that should include a signature receipt confirmation for important documents. Should you have continued difficulty with Hartford, please feel free to contact our office to discuss your rights and options.
