Hartford

Hartford did every dirty trick in the book

Reviewed by Lisa on April 27th 2011   Verified Policyholder
PLEASE, PLEASE HELP. I had Hartford GLTD insurance through my employer in 2004. They did pretty much every dirty trick in the book including, as I’m almost 100% sure of, document forgery. After finally recieving my file that I requested from them, wich took months to recieve & numerous hippa violations, a supposed lost mailing to my PO BOX never recieved, despite numerous inquiries, they emphatically stated package delivered to PO BOX had verified same nearly 2 weeks later when the latent lies became more than I could tolerate, continuous checking with my post office, they suggested I get the tracking # & check it myself, to confirm what sender has been stating. Upon doing this & Hartford reconfirming delivery approx. 2 weeks prior of package to PO BOX, gave me an invalid # for a postal service delivery. This went on for another 2-3 days, when they finally called back leaving me a message that they made an error & package was shipped by UPS to PO BOX & diverted to the front stoop of my home address. When asked how this could occur, they stated UPS doesn’t deliver to PO BOXES. Now 3 or more weeks later, files containing all my personal information & medical records are MIA – honestly I doubted highly that they ever actually sent them untill I verified with UPS, supposedly dropped on front stoop nearly 3 weeks prior. SCARY. They called MDs without an updated autorization, while denying me, BLATENTLY did something to have DRs who had treated me for years prior & had submitted that I was permanently totally disabled, now sent them a DOL work ability form from a providor specialist I SAW one time & utilized this to coerce my prior practitioner to totally contradict his prior 3.5+ years of ability & disability. Now stated able to work @ median level, with no restrictions. I am an RN & have now not been gainfully employed since my MVA in May 2004. Sooo much more to tell, I have taken too much of your time… Thank you. Respectfully yours, Lisa.
Reply
Sent on April 27th 2011 by Attorney Gregory Dell

Lisa, the techniques you have described about Hartford speaking with your doctors is standard conduct for them. The majority of claims that we see denied are because a claimant’s treating doctor does not understand the relevancy of the paperwork that Hartford or any other carrier asks them to fill out. If you would like to send us your denial letter we will review it and contact you to discuss your possible options. You can complete our online Free Consultation Form or call us at 800-682-8331.