Question
How do I get a copy of my policy and old pay-stubs?
My wife has been denied for 9 months at a time even though they had all the paperwork several times over. We have lost our home 3 times due to Hartford not paying out. When they do pay they don’t pay out on the percentage my wife paid to receive. They are now saying that SSI is paying my wife one amount that isn’t even close to correct so they can pay her a very small amount. We have asked over the phone email and through standard mail for the contract they were holding my wife to. They still have not sent it. I can not seem to get my wife’s work to send old pay-stubs to prove the disability amount she paid for. What do we do?
Answer
David, you need to contact your wife’s former employer to get a copy of her Policy. Technically Hartford does not have to keep a copy of same. With respect to old pay-stubs, again you will have to contact her former employer to receive copies of those.
