New York Life

I don’t think it is right for New York Life to require you to apply for SSDI and even assist with the process and then after approval from SSDI drop you

Reviewed by Virgie on March 27th 2014   Verified Policyholder
I was taken out of work 3/2013. I needed bi-lateral knee replacements. I had both knees replaced in 2013. After I exhausted short term disability I was rolled over into long term disability. I was contacted by New York Life and told to apply for SSDI. I applied around 8/2013. New York Life had a company Advantage 2000 to assist me in getting SSDI. I received notice of SSDI approval in 10/2013. New York Life then was to off set my pay with SSDI. Everything was fine for about 5 months when New York Life reviewed my case. I was notified yesterday that my long term disability benefits through them were no longer approved. I contacted my claims rep. and told them I would have to appeal. I don’t think it is right for New York Life to require you to apply for SSDI and even assist with the process and then after approval from SSDI drop you. I told the claims rep. that I had to notify my employer after SSDI approval that I would not be able to return to my job. Now I am without a sizable amount of money because of New York Life. I was awarded SSDI due to arthritis and mood disorder. I have gouty arthritis, osteoarthritis, fibromalgia, Sjögren’s syndrome, severe sleep apnea, spinal stenosis, hypothyroid, upper and lower back pain, bilateral knee replacements, hypertension, diverticulosis. This denial is very upsetting and now I am unsure of what to do.
Reply
Sent on March 27th 2014 by Attorney Gregory Dell

Virgie, unfortunately, your situation is not uncommon at all. At this point you will need to file your administrative appeal of New York Life’s denial. Please feel free to contact our office to discuss how we may be able to assist you.