Prudential
I don't understand how Prudential has the right to treat me like this
I think it is terribly unfair that I have paid premiums for short and long term disability through my employer, after being in the work force for over 30 years, and Prudential demands doctors reports on a month to month, or better, basis and expects this is timely manner. Yet, they do not respond in timely manner. Not only do they not respond, but they lie, and ask for medical documentation already given to them, to just stall paying benefits. If I could work, I would, as it is better than dealing with them. I wish I was not ill and could work, in all honesty. They are overwhelming me as I am head of household and with no income, it is not easy here. Totally unprofessional, no heart, and I just do not understand how they have the right to treat me like this.
Reply
Disability insurance benefits are a month to month evaluation. You need to keep up with Prudential’s request or they will deny your claim. They have a right to make all of the request they are making. We represent claimants with the monthly claim handling process so that the claimant does not need to communicate with the disability insurance company. You can watch our video about monthly claim handling here.
