Question

What should I do if Prudential's denial letter has several mistakes in in?

Asked on May 30th 2014 by Terri
I have been on STD since Oct. 25, 2013. I pay for my Prudential LTD, not my employer. Prudential sent me a denial letter, which seems to be the standard practice. They claim the Dr’s statements/diagnosis, do not match up with my own statements of my diagnosis. I know what the Dr’s have been treating me for. I know what is wrong with me. I take daily meds for my disability. They made several incorrect statements in the denial letter. They don’t mention half of what I told them. I need to appeal. I am not able to sit or stand or walk without having pain and I am disgusted that I paid for 6 yrs for LTD and they turn around and deny me stating basically I am depressed and don’t suffer from Degenerative Disc Disease. That my Sciatic Nerve doesn’t cause me a great deal of pain. They do have at one of my MRI’s ( I have had 2) and the one CAT scan I had on my spine. What steps do I take next?

Answer

Answered on June 1st 2014 by Attorney Stephen Jessup

Terri, More than likely you will have to go through the Administrative Appeal process. Please feel free to contact our office to discuss how we may be able to assist you with same.